Generative AI turned one in November 2023 — at least for most executive leaders who had never heard of the technology before OpenAI’s release of ChatGPT dominated news coverage this past year. Executive leaders have since been busy reviewing use cases while attempting to put in place governance strategies to guard against emerging risks.
5 Forces That Will Drive the Adoption of GenAI
New survey data from Gartner identifies the stakeholder expectations that will push companies to keep investing.
December 14, 2023
Summary.
Today there’s a lot of hype around generative AI — and a lot of risk. In the face of uncertainty and inflated expectations, Gartner research has identified five forces that will keep the pressure on executives to keep learning, testing, and investing in the technology: 1) Board and CEO expectations; 2) Customer expectations; 3) Employee expectations; 4) Regulatory expectations; and 5) Investor expectations. Today’s leaders have a once-in-a-career opportunity to harness these forces to establish an AI vision and roadmap, invest in new skills and capabilities, and rethink their processes and business models.
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Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Digital Intelligence . Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Excel in a world that's being continually transformed by technology.