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Is Your AI-First Strategy Causing More Problems Than It's Solving?
Technology & Operations Digital ArticleConsider a more balanced and thoughtful approach to AI transformation. -
Why We Need to Audit Algorithms
Technology & Operations Digital ArticleWe do it for financial statements - why not code? -
AI Isn't Ready to Make Unsupervised Decisions
Leadership & Managing People Digital ArticleToday's algorithms still largely lack empathy, ethics, and the ability to see the bigger picture. -
Can AI Teach Us How to Become More Emotionally Intelligent?
Strategy & Execution Digital ArticleAlgorithms are getting better at analyzing how tone, facial expression, and dozens of other verbal and non-verbal cues influence communication. -
4 Skills the Next Generation of Data Scientists Needs to Develop
Technology & Operations Digital ArticleThe role is expanding to encompass strategy, decision-making, and operations. -
How Managers Can Build a Culture of Experimentation
Strategy & Execution Digital ArticleInnovation is often more art than science. -
How to Build Accountability into Your AI
Technology & Operations Digital ArticleQuestions to ask and processes to follow. -
AI Can Be Both Accurate and Transparent
AI and machine learning Digital ArticleHistorically, tech leaders have assumed that the better a human can understand an algorithm, the less accurate it will be. But is there always a tradeoff? -
Automating Data Analysis Is a Must for Midsize Businesses
Strategy & Execution Digital ArticleThree strategies to help you get started. -
Lessons on Customer Engagement from Fan Controlled Football
Innovation Digital ArticleThe esports venture uses blockchain to let fans call the shots in real time. -
Sellers Are Overwhelmed by New Technology
Sales & Marketing Digital ArticleAccording to research, salespeople who feel overwhelmed by technology are 43% less likely to meet quota. -
Why You Should Warn Customers When You're Running Low on Stock
Sales & Marketing ResearchResearch suggests that transparency up front will improve customer satisfaction in the long run. -
What Salespeople Get Wrong About Using GenAI
Sales & Marketing Digital ArticleSellers should be using it as a coaching and learning aid - not just a shortcut to writing a great hook. -
AI Won’t Replace Humans — But Humans With AI Will Replace Humans Without AI
Business and society Digital ArticleThe first step business leaders must take is to experiment, create sandboxes, run internal bootcamps, and develop AI use cases not just for technology workers, but for all employees. -
Algorithms Can Make Your Organization Self-Tuning
Strategy & Execution Digital ArticleNimbleness as a competitive advantage. -
Overcoming the C-Suite’s Distrust of AI
Business ethics Digital ArticleBusiness leaders are often comfortable using AI for tactical purposes — but aren’t yet ready to bring it into strategic decision-making. -
When Algorithms Make Managers Worse
Technology & Operations Digital ArticleTechnology can bring out the worst in us - but it doesn't have to. -
AI Should Augment Human Intelligence, Not Replace It
Business and society Digital ArticleArtificial intelligence isn’t coming for your job, but it will be your new coworker. Here’s how to get along. -
Generative AI Will Enhance - Not Erase - Customer Service Jobs
Technology & Operations Digital ArticleCompanies should start looking now for creative ways to tap the power of human-machine collaboration. -
Using Algorithms to Understand the Biases in Your Organization
Decision making and problem solving Digital ArticleThey can provide transparency and improve decision-making.
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Generative AI: Tools for Preparing Your Team for the Future
Management Book99.95View Details The world is transfixed by the marvel (and possible menace) of ChatGPT and other generative AI tools. It's clear Gen AI will transform the business landscape,... -
Artificial Intelligence in Accounting
Finance & Accounting Case Study11.95View Details As artificial intelligence (AI) evolved, it started to be applied in a wide range of industries and functions. Its use allowed for the automation of data... -
PittaRosso: Artificial Intelligence-Driven Pricing and Promotion
Sales & Marketing Case Study11.95View Details PittaRosso, a traditional Italian shoe retailer, is implementing an AI system to provide pricing and promotion recommendations. The system allows them... -
The Year in Tech, 2023: The Insights You Need from Harvard Business Review
22.95View Details A year of HBR's essential thinking on tech--all in one place. Easy-to-use AI tools, contactless commerce, crypto for business, the mature metaverse--new... -
Shanty Real Estate: Confidential Information for iBuyer 3
Sales & Marketing Case Study8.95View Details Shanty is a simulation in which students inhabit the role of either a traditional home buyer or an iBuyer, both bidding on the same condo. The traditional... -
THE YES: Reimagining the Future of E-Commerce with Artificial Intelligence (AI)
Sales & Marketing Case Study11.95View Details THE YES, a multi-brand shopping app launched in May 2020 offered a new type of buying experience for women's fashion, driven by a sophisticated algorithm... -
HBR Guide to AI Basics for Managers Toolkit
Management Book79.95View Details AI is ready for business. Are you ready for AI? From financial modeling and product design to performance management and hiring decisions, AI and machine... -
Ethical Programming of Algorithms: How to Deal with Ethical Risks of AI Tools for Hiring Decisions? (A)
Management Case Study11.95View Details This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values.... -
Predicting Earnings Manipulation by Indian Firms Using Machine Learning Algorithms
Finance & Accounting Case Study11.95View Details MCA Technology Solutions Private Limited was established in 2015 in Bangalore with an objective to integrate analytics and technology with business. MCA... -
Ubiquitous Surveillance (B)
Organizational Development Case Study5.00View Details This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values.... -
HBR Guide to AI Basics for Managers
21.95View Details AI is ready for business. Are you ready for AI? From financial modeling and product design to performance management and hiring decisions, AI and machine... -
Generative AI: The Insights You Need from Harvard Business Review
Management Book22.95View Details The future of AI is here. The world is transfixed by the marvel (and possible menace) of ChatGPT and other generative AI tools. It's clear Gen AI will... -
Radically Human: How New Technology Is Transforming Business and Shaping Our Future
30.00View Details Technology advances are making tech more . . . human. This changes everything you thought you knew about innovation and strategy. In their groundbreaking... -
I, Human: AI, Automation, and the Quest to Reclaim What Makes Us Unique
28.00View Details For readers of "Sapiens" and "Homo Deus" and viewers of "The Social Dilemma," psychologist Tomas Chamorro-Premuzic tackles one of the biggest questions... -
Fusion Strategy: How Real-Time Data and AI Will Power the Industrial Future
Management Book35.00View Details Two world-renowned experts on innovation and digital strategy explore how real-time data and AI will radically transform physical products--and the companies... -
Artea (B): Including Customer-level Demographic Data
Sales & Marketing Case Study8.95View Details This collection of exercises aims to teach students about 1)Targeting Policies; and 2)Algorithmic bias in marketing-implications, causes, and possible... -
Kwai: A Story of Innovation Within an Online Content Community
Management Case Study11.95View Details China's second largest video sharing platform, Kwai, does not consider itself to be a commercial company, but rather a network of people who share common... -
Shanty Real Estate: Updated Confidential Information for Homebuyer
Sales & Marketing Case Study8.95View Details Shanty is a simulation in which students inhabit the role of either a traditional home buyer or an iBuyer, both bidding on the same condo. The traditional... -
The AI-Savvy Leader: Nine Ways to Take Back Control and Make AI Work
Management Book32.00View Details Leaders, don't let AI get the best of you. The AI transformation is underway, but where are the leaders who will ensure their companies implement AI successfully... -
True North: Pioneering Analytics, Algorithms and Artificial Intelligence
Technology & Operations Case Study11.95View Details True North was a private equity fund that specialized in the growth and buyout of mid-market, India-centric companies. The leadership team initially believed...
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Is Your AI-First Strategy Causing More Problems Than It's Solving?
Technology & Operations Digital ArticleConsider a more balanced and thoughtful approach to AI transformation. -
Why We Need to Audit Algorithms
Technology & Operations Digital ArticleWe do it for financial statements - why not code? -
AI Isn't Ready to Make Unsupervised Decisions
Leadership & Managing People Digital ArticleToday's algorithms still largely lack empathy, ethics, and the ability to see the bigger picture. -
Can AI Teach Us How to Become More Emotionally Intelligent?
Strategy & Execution Digital ArticleAlgorithms are getting better at analyzing how tone, facial expression, and dozens of other verbal and non-verbal cues influence communication. -
4 Skills the Next Generation of Data Scientists Needs to Develop
Technology & Operations Digital ArticleThe role is expanding to encompass strategy, decision-making, and operations. -
How Managers Can Build a Culture of Experimentation
Strategy & Execution Digital ArticleInnovation is often more art than science. -
How to Build Accountability into Your AI
Technology & Operations Digital ArticleQuestions to ask and processes to follow. -
Delivering a Personalized Shopping Experience with AI
Advertising AudioWhat’s next for fashion shopping app, THE YES: improving the algorithm or investing in customer acquisition? -
Harvard Business Review, November/December 2023
Leadership & Managing People Magazine Issue19.95View Details Harvard Business Review publishes new and authoritative ideas for improving the practice of management. Written by leading business thinkers and executives,... -
AI Can Be Both Accurate and Transparent
AI and machine learning Digital ArticleHistorically, tech leaders have assumed that the better a human can understand an algorithm, the less accurate it will be. But is there always a tradeoff?