-
3 Areas Where AI Will Boost Your Competitive Advantage
Technology & Operations Digital ArticleAlgorithms are now essential for making predictions, boosting efficiency, and optimizing in real-time. -
It's Time for Boards to Take AI Seriously
Leadership & Managing People Digital ArticleFocus on five guiding principles. -
Generative AI Will Enhance - Not Erase - Customer Service Jobs
Technology & Operations Digital ArticleCompanies should start looking now for creative ways to tap the power of human-machine collaboration. -
Quantum Computing for Business Leaders
Technology & Operations Magazine ArticleQuantum computers can solve problems exponentially faster than classical computers can. They will bring about two huge changes: an end to our current... -
Why You Should Warn Customers When You're Running Low on Stock
Sales & Marketing ResearchResearch suggests that transparency up front will improve customer satisfaction in the long run. -
AI Can Be Both Accurate and Transparent
AI and machine learning Digital ArticleHistorically, tech leaders have assumed that the better a human can understand an algorithm, the less accurate it will be. But is there always a tradeoff? -
Why We Need to Audit Algorithms
Analytics and data science Digital ArticleWe do it for financial statements — why not code? -
Lessons on Customer Engagement from Fan Controlled Football
Innovation Digital ArticleThe esports venture uses blockchain to let fans call the shots in real time. -
Innovating in Uncertain Times: Lessons from 2022
Technology & Operations Digital ArticlePlus strategies for driving transformative growth in 2023. -
What Will Happen When Your Company's Algorithms Go Wrong?
Technology & Operations Digital ArticleAn AI designed to do X will eventually fail to do X. Spam filters block important emails, GPS provides faulty directions, machine translations corrupt... -
AI Won’t Replace Humans — But Humans With AI Will Replace Humans Without AI
Business and society Digital ArticleThe first step business leaders must take is to experiment, create sandboxes, run internal bootcamps, and develop AI use cases not just for technology workers, but for all employees. -
When Algorithms Make Managers Worse
Technology & Operations Digital ArticleTechnology can bring out the worst in us - but it doesn't have to. -
Overcoming the C-Suite’s Distrust of AI
Business ethics Digital ArticleBusiness leaders are often comfortable using AI for tactical purposes — but aren’t yet ready to bring it into strategic decision-making. -
AI Should Augment Human Intelligence, Not Replace It
Business and society Digital ArticleArtificial intelligence isn’t coming for your job, but it will be your new coworker. Here’s how to get along. -
Are You Prepared to Be Interviewed by an AI?
Leadership & Managing People Digital ArticleResearch-backed advice to help you face an algorithm. -
Algorithms Won't Replace Managers, But Will Change Everything About What They Do
Leadership & Managing People Digital ArticleEconomist Tyler Cowen on machine intelligence and the age of the manager. -
Using Algorithms to Understand the Biases in Your Organization
Decision making and problem solving Digital ArticleThey can provide transparency and improve decision-making. -
A Tool to Help Boards Measure Cyber Resilience
Cybersecurity and digital privacy Digital ArticleProper oversight starts with gathering the right information. -
How AI Can Help Sales Teams Craft More Personalized Pitches
AI and machine learning Digital ArticleHistorically, creating relevant messaging required a lot of leg work and research. New tools make it much easier. -
People May Be More Trusting of AI When They Can’t See How It Works
AI and machine learning Magazine ArticleIf they can’t “see into” the system, they’re more apt to approach it with blind faith.
-
Power and Prediction: The Disruptive Economics of Artificial Intelligence
Strategy & Execution Book30.00View Details Disruption resulting from the proliferation of AI is coming. The authors of the bestselling "Prediction Machines" can help you prepare. Artificial intelligence... -
The Year in Tech, 2022: The Insights You Need from Harvard Business Review
22.95View Details A year of HBR's essential thinking on tech--all in one place. From quantum computing and next-generation digital health tools to virtual reality training... -
Shanty Real Estate: Updated Confidential Information for Homebuyer
Sales & Marketing Case Study8.95View Details Shanty is a simulation in which students inhabit the role of either a traditional home buyer or an iBuyer, both bidding on the same condo. The traditional... -
PittaRosso (B): Human and Machine Learning
Sales & Marketing Case Study5.00View Details This case supplements the "PittaRosso: Artificial Intelligence-Driven Pricing and Promotion" case, and provides major highlights on what happened at the... -
Artea (B): Including Customer-level Demographic Data
Sales & Marketing Case Study8.95View Details This collection of exercises aims to teach students about 1)Targeting Policies; and 2)Algorithmic bias in marketing-implications, causes, and possible... -
Netflix Moves into Ad-Supported Streaming: Cause for Concern or a Normal Transition?
Management Case Study11.95View Details As of 2023, Netflix is the largest streaming-video provider. However, it faces increased competition, as well as slower growth in subscriptions, which... -
Recommendation Algorithms and Politics on Social Media (A)
Management Case Study11.95View Details This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values.... -
Upstart's Upshot: Is Fintech Lending Fair?
Management Case Study11.95View Details Alliant Credit Union (Alliant) had to decide whether to partner with Upstart Holdings, Inc. (Upstart), a financial technology (fintech) company that offered... -
Disney+ and Machine Learning in the Streaming Age
Management Case Study11.95View Details Machine learning has been used to create value in various ways across a broad swath of industries. In this case, students will explore uses for machine... -
AI-Powered Recruitment at Talkpush: Seamless Experience for Candidates and Recruiters
Management Case Study11.95View Details The case describes the development of artificial intelligence (AI) enabled recruitment automation software Talkpush and how it leveraged the technology... -
Ubiquitous Surveillance (A)
Organizational Development Case Study11.95View Details This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values.... -
HBR Guide to AI Basics for Managers Toolkit
Management Book79.95View Details AI is ready for business. Are you ready for AI? From financial modeling and product design to performance management and hiring decisions, AI and machine... -
PittaRosso: Artificial Intelligence-Driven Pricing and Promotion
Sales & Marketing Case Study11.95View Details PittaRosso, a traditional Italian shoe retailer, is implementing an AI system to provide pricing and promotion recommendations. The system allows them... -
Shanty Real Estate: Confidential Information for iBuyer 1
Sales & Marketing Case Study8.95View Details Shanty is a simulation in which students inhabit the role of either a traditional home buyer or an iBuyer, both bidding on the same condo. The traditional... -
Learning the Machine: Anovo Ibérica Introduces AI in Operations
Management Case Study11.95View Details In 2018, Anovo, a service provider for technology products, began studying the possibility of introducing AI to improve the efficiency of its operations.... -
Recommendation Algorithms and Politics on Social Media (B)
Management Case Study5.00View Details This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values.... -
Improving Lead Generation at Eureka Forbes Using Machine Learning Algorithms
Sales & Marketing Case Study11.95View Details Eureka Forbes, part of the conglomerate Shapoorji Pallonji Group, is currently one of the world's largest direct sales company known for its water purifier... -
Radically Human: How New Technology Is Transforming Business and Shaping Our Future
30.00View Details Technology advances are making tech more . . . human. This changes everything you thought you knew about innovation and strategy. In their groundbreaking... -
I, Human: AI, Automation, and the Quest to Reclaim What Makes Us Unique
28.00View Details For readers of "Sapiens" and "Homo Deus" and viewers of "The Social Dilemma," psychologist Tomas Chamorro-Premuzic tackles one of the biggest questions... -
All-in On AI: How Smart Companies Win Big with Artificial Intelligence
35.00View Details A fascinating look at the trailblazing companies using artificial intelligence to create new competitive advantage, from the author of the business classic,...
-
Predictive Models Can Lose the Plot. Here's How to Keep Them on Track.
Management Digital ArticleOne of the players in the 2008 financial crisis was a phenomenon the authors call algorithmic inertia: when organizations use algorithmic models that... -
Power and Prediction: The Disruptive Economics of Artificial Intelligence
Strategy & Execution Book30.00View Details Disruption resulting from the proliferation of AI is coming. The authors of the bestselling "Prediction Machines" can help you prepare. Artificial intelligence... -
3 Areas Where AI Will Boost Your Competitive Advantage
Technology & Operations Digital ArticleAlgorithms are now essential for making predictions, boosting efficiency, and optimizing in real-time. -
It's Time for Boards to Take AI Seriously
Leadership & Managing People Digital ArticleFocus on five guiding principles. -
Generative AI Will Enhance - Not Erase - Customer Service Jobs
Technology & Operations Digital ArticleCompanies should start looking now for creative ways to tap the power of human-machine collaboration. -
Quantum Computing for Business Leaders
Technology & Operations Magazine ArticleQuantum computers can solve problems exponentially faster than classical computers can. They will bring about two huge changes: an end to our current... -
Why You Should Warn Customers When You're Running Low on Stock
Sales & Marketing ResearchResearch suggests that transparency up front will improve customer satisfaction in the long run. -
Improve Key Performance Indicators With AI
Management Digital ArticleIn this second article in a series of four, the researchers behind the 2023 MIT Sloan Management Review-BCG Artificial Intelligence and Business Strategy... -
AI Can Be Both Accurate and Transparent
AI and machine learning Digital ArticleHistorically, tech leaders have assumed that the better a human can understand an algorithm, the less accurate it will be. But is there always a tradeoff? -
Why We Need to Audit Algorithms
Analytics and data science Digital ArticleWe do it for financial statements — why not code?