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Chief Executives Define Their Own Data Needs
IT management Magazine ArticleHe could have been the president of any one of a number of successful and growing medium-sized companies in the electronics industry. He had spent the previous day working to salt away the acquisition of a small company that fitted an important position in the product line strategy he had evolved for his organization. Most […] -
Is Your AI-First Strategy Causing More Problems Than It's Solving?
Technology & Operations Digital ArticleConsider a more balanced and thoughtful approach to AI transformation. -
Is Your Company Using Employee Data Ethically?
Managing people Digital ArticleThe trade-offs can be complex. -
Why We Need to Audit Algorithms
Technology & Operations Digital ArticleWe do it for financial statements - why not code? -
AEI's President on Measuring the Impact of Ideas
Organizational Development Magazine ArticleAfter the Great Recession, the American Enterprise Institute, a Washington think tank, needed to compete even harder for every dollar. Arthur C. Brooks... -
Is HR the Most Analytics-Driven Function?
Human resource management Digital ArticleSurprising results from a survey of 1,500 leaders. -
Analytics for Marketers
Technology and analytics Magazine ArticleWhen to rely on algorithms and when to trust your gut -
How Cities Are Using Analytics to Improve Public Health
Global Business Digital ArticleFrom restaurants to lead paint, data is making government more efficient. -
Swimming in Data? Three Benefits of Visualization
Analytics and data science Digital Article“A good sketch is better than a long speech…” — a quote often attributed to Napoleon Bonaparte The ability to visualize the implications of data is as old as humanity itself. Yet due to the vast quantities, sources, and sinks of data being pumped around our global economy at an ever increasing rate, the need […] -
AI Isn't Ready to Make Unsupervised Decisions
Leadership & Managing People Digital ArticleToday's algorithms still largely lack empathy, ethics, and the ability to see the bigger picture. -
Can AI Teach Us How to Become More Emotionally Intelligent?
Strategy & Execution Digital ArticleAlgorithms are getting better at analyzing how tone, facial expression, and dozens of other verbal and non-verbal cues influence communication. -
What Process Mining Is, and Why Companies Should Do It
Analytics and data science Digital ArticleTo improve your processes, analyze the data. -
Stop Making Plans; Start Making Decisions
Analytics and data science Magazine ArticleIn most companies, strategic planning isn’t about making decisions. It’s about documenting choices that have already been made, often haphazardly. Leading firms are rethinking their approach to strategy development so they can make more, better, and faster decisions. -
Crap Circles
Analytics and data science Magazine ArticleThe most dubious business plan can look solid—even smart—if it’s cast as a virtuous circle. “See, we invest our profits in innovation to create delightful products that customers buy—which generate profits that we invest in innovation!” Who could argue with that? Indeed, the merit of self-reinforcing systems seems so obvious that businesspeople instinctively describe their […] -
Make the Most of Scarce Data-Mining Talent
Technology & Operations Digital ArticleTaking advantage of big data is as much about people as technology. -
Using AI to Make Knowledge Workers More Effective
Collaboration and teams Digital ArticleHumans and machines can make each other better. -
4 Skills the Next Generation of Data Scientists Needs to Develop
Technology & Operations Digital ArticleThe role is expanding to encompass strategy, decision-making, and operations. -
Data-Driven Diversity
Diversity and inclusion Magazine ArticleTo achieve your inclusion goals, use a metrics-based approach. -
Research: Knowledge Workers Are More Productive from Home
Finance & Accounting Digital ArticleMore people are focusing on work they find worthwhile. -
Optimizing Each Part of a Firm Doesn't Optimize the Whole Firm
Finance & Accounting Digital ArticleThe hidden costs of efficiency.
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Huntington Hospital (B): Empowering Staff
Leadership & Managing People Case Study5.00View Details The B case begins with the consultants' proposal to Kim Markey, executive director of revenue cycle at Huntington Hospital (HH). The proposal is untraditional... -
HBR's 10 Must Reads 2019: The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Now What?" by Joan C. Williams and Suzanne Lebsock) (HBR's 10 Must Reads)
24.95View Details A year's worth of management wisdom, all in one place. We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review... -
Carolinas HealthCare System: Consumer Analytics
Sales & Marketing Case Study11.95View Details In 2014, Dr. Michael Dulin, chief clinical officer for analytics and outcomes research and head of the Dickson Advanced Analytics (DA2) group at Carolinas... -
Store24
Finance & Accounting Case Study11.95View Details Illustrates how nonfinancial performance measures can be used to manage a business and evaluate the success of a strategy. -
Avaya (B)
Sales & Marketing Case Study5.00View Details Avaya's top management wants to improve demand generation. This requires an improvement in the relationship between Sales and Marketing. This case series... -
Modak Analytics: Shaping the Future in Digital India?
Strategy & Execution Case Study11.95View Details In 2008, Aarti Joshi, founder and CEO of Modak Analytics, returned to India after working in the data analytics space in the US for seven years. At that... -
Data-driven Manufacturing: The Kutesmart System
Strategy & Execution Case Study11.95View Details The data-driven manufacturing system at this Chinese bespoke mens' suit manufacturer illustrates the use of information technology to support mass customization... -
Chemical Bank: Implementing the Balanced Scorecard
Finance & Accounting Case Study11.95View Details The retail bank division of Chemical Bank faces declining margins and increased competition in its credit and deposit gathering and processing business.... -
Dr. Tom Mihaljevic and Cleveland Clinic
Management Case Study11.95View Details In December 2022, Dr. Tomislav ("Tom") Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked... -
Playgrounds and Performance: Results Management at KaBOOM! (C)
Strategy & Execution Case Study5.00View Details An abstract is not available for this product. -
Rocket Science
Sales & Marketing Case Study11.95View Details -
Purity Steel Corporation, 2012
Finance & Accounting Case Study11.95View Details Managers introduce a new performance evaluation system based on sales growth and return-on-investment (ROI). A branch manager wonders whether his new... -
Bark Gift Shop Ltd.
Leadership & Managing People Case Study11.95View Details This case describes a setting in which the CFO of Bark Gift Shop Ltd., a gift items retailer, discovers an undesired pattern in the performance data suggesting... -
Henkel: Building a Winning Culture (B)
Leadership & Managing People Case Study5.00View Details This case, an update on "Henkel: Building a Winning Culture (A)," describes Henkel's strong performance against its tough 2012 objectives, as well as... -
Incentives Within Organizations
Organizational Development Case Study8.95View Details Serves as a brief introduction to incentive design and implementation. The analysis first locates incentive strategy within the larger structure of organizations... -
Mobil USM&R (A1)
Finance & Accounting Case Study11.95View Details First of a two-part case on the development and use of a Balanced Scorecard (BSC) at Mobil's US Marketing and Refining Division. Split from the original... -
360 Feedback
Organizational Development Case Study11.95View Details In most organizations, the employee appraisal process causes more tension than any other aspect of personnel management. Despite the good intentions behind... -
Polysar Ltd.
Finance & Accounting Case Study11.95View Details Canada's largest chemical company produces and markets butyl rubber in two divisions, each treated as a profit center. The new plant in the North American... -
Iuiga's Challenge: Is Omni-channel worth it?
Sales & Marketing Case Study11.95View Details Set in January 2020, the case describes Singapore-based retailer Iuiga's omni-channel journey. Launched in May 2017 as an e-commerce only venture, Iuiga... -
The Multichannel Challenge at Natura in Beauty and Personal Care (A)
Sales & Marketing Case Study11.95View Details Faced with declining market share and sales, Natura, Brazil's second largest brand in the cosmetics, fragrances, and toiletries market, expanded its customer...
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How to Make Decisions Amid Chaos (HBR Special Issue)
Leadership & Managing People Magazine Issue19.95View Details Harvard Business Review Special Issues are timely, single-theme collections of HBR articles written by some of the world's leading management scholars... -
Chief Executives Define Their Own Data Needs
IT management Magazine ArticleHe could have been the president of any one of a number of successful and growing medium-sized companies in the electronics industry. He had spent the previous day working to salt away the acquisition of a small company that fitted an important position in the product line strategy he had evolved for his organization. Most […] -
Is Your AI-First Strategy Causing More Problems Than It's Solving?
Technology & Operations Digital ArticleConsider a more balanced and thoughtful approach to AI transformation. -
Huntington Hospital (B): Empowering Staff
Leadership & Managing People Case Study5.00View Details The B case begins with the consultants' proposal to Kim Markey, executive director of revenue cycle at Huntington Hospital (HH). The proposal is untraditional... -
Is Your Company Using Employee Data Ethically?
Managing people Digital ArticleThe trade-offs can be complex. -
Why We Need to Audit Algorithms
Technology & Operations Digital ArticleWe do it for financial statements - why not code? -
AEI's President on Measuring the Impact of Ideas
Organizational Development Magazine ArticleAfter the Great Recession, the American Enterprise Institute, a Washington think tank, needed to compete even harder for every dollar. Arthur C. Brooks... -
Is HR the Most Analytics-Driven Function?
Human resource management Digital ArticleSurprising results from a survey of 1,500 leaders. -
Analytics for Marketers
Technology and analytics Magazine ArticleWhen to rely on algorithms and when to trust your gut -
How Cities Are Using Analytics to Improve Public Health
Global Business Digital ArticleFrom restaurants to lead paint, data is making government more efficient.