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How Large Language Models Reflect Human Judgment
Technology & Operations Digital ArticleOpenAI used a simple form of human feedback. -
Chief Executives Define Their Own Data Needs
IT management Magazine ArticleHe could have been the president of any one of a number of successful and growing medium-sized companies in the electronics industry. He had spent the previous day working to salt away the acquisition of a small company that fitted an important position in the product line strategy he had evolved for his organization. Most […] -
How Managers Should Use Data
Strategy & Execution VideoWhen making decisions, follow three stages of analytical thinking to make effective use of data. -
How to Measure a Company's Real Impact
Organizational Development Digital ArticleA comprehensive new approach to quantifying an organization's footprint on the world. -
Is Your Company Using Employee Data Ethically?
Managing people Digital ArticleThe trade-offs can be complex. -
Is HR the Most Analytics-Driven Function?
Human resource management Digital ArticleSurprising results from a survey of 1,500 leaders. -
Your Company's Energy Data Is an Untapped Resource
Technology & Operations Digital ArticleIt can drive revenue as well as cut costs. -
Swimming in Data? Three Benefits of Visualization
Analytics and data science Digital Article“A good sketch is better than a long speech…” — a quote often attributed to Napoleon Bonaparte The ability to visualize the implications of data is as old as humanity itself. Yet due to the vast quantities, sources, and sinks of data being pumped around our global economy at an ever increasing rate, the need […] -
What Process Mining Is, and Why Companies Should Do It
Analytics and data science Digital ArticleTo improve your processes, analyze the data. -
How to Create a Stakeholder Strategy
Business and society Magazine ArticleA data-driven approach to design, measurement, and implementation -
Is Your Company's Data Ready for Generative AI?
Technology & Operations Digital ArticleA new survey of data leaders across industries suggests that most companies have a long way to go. -
Using Data to Provide Better Health Care to New York's Homeless
Sales & Marketing Digital ArticleHelping the largest homeless population in the U.S. -
Best-Laid Incentive Plans (HBR Case Study and Commentary)
Organizational Development Magazine ArticleHiram Phillips couldn't have been in better spirits. The CFO and chief administrative officer of Rainbarrel Products, a diversified consumer-durables... -
The Key to Building a Successful Remote Organization? Data.
Technology & Operations Digital ArticleThink of it as a common language for distributed teams. -
Crap Circles
Analytics and data science Magazine ArticleThe most dubious business plan can look solid—even smart—if it’s cast as a virtuous circle. “See, we invest our profits in innovation to create delightful products that customers buy—which generate profits that we invest in innovation!” Who could argue with that? Indeed, the merit of self-reinforcing systems seems so obvious that businesspeople instinctively describe their […] -
Using AI to Make Knowledge Workers More Effective
Collaboration and teams Digital ArticleHumans and machines can make each other better. -
It’s 10 AM. Do You Know What Your Sales Reps Are Doing?
Sales and marketing Digital ArticleAnalytics can help you figure out how your best performers spend their time. -
Shirt-Sleeve Approach To Long-Range Plans
Analytics and data science Magazine ArticleOne bothersome aspect about the future when you’re trying to plan is all the uncertainty that surrounds it. In past years forecasters have tried to cope with the problem by coming up with a best guess—a “most probable” scenario—by extrapolating from trends, making a few assumptions, and then suggesting that management plan as if the […] -
Overcome Your Company’s Resistance to Data
Analytics and data science Digital ArticleLeading change is always hard. -
Surprising Economics of a "People Business"
Organizational Development Magazine ArticleWhen people are your most important asset, some standard performance measures and management practices become misleading or irrelevant. This is a danger...
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Testing Marketing Hypotheses at WSES
Sales & Marketing Case Study11.95View Details We Sell Everything in Software (WSES) Inc., sold innovative off-the-shelf products and had customers across the world. WSES specialized in providing software... -
Infosys' Relationship Scorecard: Measuring Transformational Partnerships
Leadership & Managing People Case Study11.95View Details This case analyzes Infosys' innovative approach to measuring performance in client relations. Infosys' strategy is evolving to build transformational... -
Big Data at Work: Dispelling the Myths, Uncovering the Opportunities
Strategy & Execution Book35.00View Details Go ahead, be skeptical about big data. The author was--at first. When the term "big data" first came on the scene, bestselling author Tom Davenport ("Competing... -
Medinas Health: Building a Medical Equipment Marketplace
Innovation & Entrepreneurship Case Study11.95View Details This case centers on the startup Medinas Health, a technology company based in Berkeley, California that aimed to increase the efficiency of the medical... -
Performance Pay at Safelite Auto Glass (B)
Finance & Accounting Case Study5.00View Details Supplements the (A) case. -
Student Success at Georgia State University (B)
Technology & Operations Case Study5.00View Details This is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that... -
Chadwick, Inc.: The Balanced Scorecard
Finance & Accounting Case Study11.95View Details The pharmaceutical division of a diversified company has been asked to develop a Balanced Scorecard. Research and development projects take about ten... -
Texas Eastman Co.
Finance & Accounting Case Study11.95View Details The company as part of a commitment to Total Quality Management has installed a computer system that accumulates 30,000 observations on its processes... -
Avaya (A)
Sales & Marketing Case Study11.95View Details Avaya's top management wants to improve demand generation. This requires an improvement in the relationship between Sales and Marketing. This case series... -
Playgrounds and Performance: Results Management at KaBOOM! (B)
Strategy & Execution Case Study5.00View Details Supplements the (A) case. -
Massachusetts Financial Services (Abridged)
Organizational Development Case Study11.95View Details This case describes the compensation and performance evaluations at an investment management company. The senior management team of Massachusetts Financial... -
Wyeth Pharmaceuticals: Spurring Scientific Creativity with Metrics
Technology & Operations Case Study11.95View Details Describes the reorganization of the drug discovery organization at Wyeth Pharmaceuticals and focuses on the decisions to: (1) centralize decision-making... -
Bloomberg LP - More Than the Box?
Strategy & Execution Case Study11.95View Details In late 2013, Bloomberg LP, the financial information powerhouse, was challenged by a competing messaging service owned by a consortium of banks, many... -
Data Analytics Collection
Strategy & Execution Special Offer105.00View Details Most companies have massive amounts of data at their disposal, yet fail to utilize it in any meaningful way. Big data and the analytics based on it promise... -
Ratios Tell A Story - 2017
Finance & Accounting Case Study11.95View Details This case challenges students to review a series of corporate financial metrics and to match each of them with an industry in a list of 13 industries. -
Huntington Hospital (A): Empowering Staff
Leadership & Managing People Case Study11.95View Details Kim Markey began as executive director of revenue cycle at Huntington Hospital (HH) in November 2012. Located in Pasadena, California, HH was a 625-bed... -
Power and Prediction: The Disruptive Economics of Artificial Intelligence
Strategy & Execution Book30.00View Details Disruption resulting from the proliferation of AI is coming. The authors of the bestselling "Prediction Machines" can help you prepare. Artificial intelligence... -
China Resources Corp. (A): 6S Management
Finance & Accounting Case Study11.95View Details In 2006, Jiang Wei, CFO of China Resources Corporation, was seeking to implement a variety of new management control systems in a complex diversified... -
Green Freight Asia (C): The Road Ahead
Leadership & Managing People Case Study5.00View Details Green Freight Asia (GFA) is a three-part case. Part A chronicles the formation of GFA, a private sector initiative that grew out of a network of companies... -
Carnival Cruise Lines
Strategy & Execution Case Study11.95View Details Highlights the potential value of customer data and the choices and challenges the firm faces when attempting to capture this value. Carnival collects...
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How Large Language Models Reflect Human Judgment
Technology & Operations Digital ArticleOpenAI used a simple form of human feedback. -
Chief Executives Define Their Own Data Needs
IT management Magazine ArticleHe could have been the president of any one of a number of successful and growing medium-sized companies in the electronics industry. He had spent the previous day working to salt away the acquisition of a small company that fitted an important position in the product line strategy he had evolved for his organization. Most […] -
How Managers Should Use Data
Strategy & Execution VideoWhen making decisions, follow three stages of analytical thinking to make effective use of data. -
Testing Marketing Hypotheses at WSES
Sales & Marketing Case Study11.95View Details We Sell Everything in Software (WSES) Inc., sold innovative off-the-shelf products and had customers across the world. WSES specialized in providing software... -
Infosys' Relationship Scorecard: Measuring Transformational Partnerships
Leadership & Managing People Case Study11.95View Details This case analyzes Infosys' innovative approach to measuring performance in client relations. Infosys' strategy is evolving to build transformational... -
How to Measure a Company's Real Impact
Organizational Development Digital ArticleA comprehensive new approach to quantifying an organization's footprint on the world. -
Is Your Company Using Employee Data Ethically?
Managing people Digital ArticleThe trade-offs can be complex. -
Big Data at Work: Dispelling the Myths, Uncovering the Opportunities
Strategy & Execution Book35.00View Details Go ahead, be skeptical about big data. The author was--at first. When the term "big data" first came on the scene, bestselling author Tom Davenport ("Competing... -
Assessing Data Quality: A Managerial Call to Action
Technology & Operations Digital ArticleWhile awareness of data quality has increased in recent years, there have been very few studies on the actual level of data quality within organizations.... -
Is HR the Most Analytics-Driven Function?
Human resource management Digital ArticleSurprising results from a survey of 1,500 leaders.