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What Makes People Follow Reluctant Leaders
Leadership & Managing People Digital ArticleA new study finds three traits that help people rise to the top. -
Just Trying to Help (HBR Case Study and Commentary)
Organizational Development Magazine ArticleEvery year, at the annual summit of Ralston Crane's marketing group, Chief Marketing Officer Ruth McViney homes in on an important organizational objective.... -
Is Your Next Great CEO a Management Consultant?
Organizational Development Digital ArticleCompanies shouldn't overlook this unorthodox path to the C-suite. -
Smarter Offshoring
Technology & Operations Magazine ArticleDuring the past 15 years, companies have flocked to a handful of cities in India and Eastern Europe for offshore service functions. As a result, the most... -
Evidence-Based Advice
Technology & Operations Digital ArticleYou may have heard of "evidence-based medicine," the notion that medical decisions should be based on clinical research and evidence. What scares me about... -
Consultant's Comeuppance (HBR Case Study and Commentary)
Sales & Marketing Magazine ArticleFor ten years, Jeff Patterson's firm, Flynn Fuller Consulting, has worked on projects for financial services giant GloBank. Now Jeff's contact, Bill Holland,... -
Analysis Group's CEO on Managing with Soft Metrics
Leadership & Managing People Magazine ArticleBefore she joined Analysis Group, the author worked at a small economic consulting firm that--like most other firms in the industry--closely tracked and... -
Life's Work: An Interview with Marie Kondo
Leadership & Managing People Magazine ArticleKondo, the head of a successful consulting business and the author of several best-selling books about tidying, talks about her motto--"Keep only what... -
IT Has Finally Cracked the C-Suite
Technology & Operations Digital ArticleIntroducing the Chief Business Technology Officer. -
How to Buy/Sell Professional Services
Technology & Operations Magazine ArticleThree key concepts are fundamental to professional services, and serve as a guide to the buying or selling of these services. First, a professional service... -
Collaborating Well in Large Global Teams
Leadership & Managing People Digital ArticleIt starts with a clear shared objective. -
When Consultants and Clients Clash (HBR Case Study and Commentary)
Leadership & Managing People Magazine ArticleThis fictitious case study by Idalene F. Kesner, the Frank P. Popoff Professor at Indiana University, and Sally Fowler, assistant professor at Victoria... -
If Humble People Make the Best Leaders, Why Do We Fall for Charismatic Narcissists?
Leadership & Managing People Digital ArticleHuman beings hunger for superheroes. -
Match Your Innovation Strategy to Your Innovation Ecosystem
Innovation & Entrepreneurship Magazine ArticleHigh-definition televisions (HDTVs) should, by now, be a huge success. Philips, Sony, and Thompson invested billions of dollars to develop TV sets with... -
How Executive Recruiters Maintain Secrecy
Leadership & Managing People Digital ArticleWhen someone's about to lose their job, discretion is a must. -
When Consultants and Clients Clash (Commentary for HBR Case Study)
Leadership & Managing People Magazine ArticleThis fictitious case study by Idalene F. Kesner, the Frank P. Popoff Professor at Indiana University, and Sally Fowler, assistant professor at Victoria... -
The Rise of the Supertemp
Organizational Development Magazine ArticleFull-time, permanent jobs with large organizations are quite possibly an artifact of a particular moment in economic history--about 60 or 70 years ago.... -
How Consultants Project Expertise and Learn at the Same Time
Strategy & Execution Digital ArticleThey actively embrace impostor syndrome. -
How to Lead Your Fellow Rainmakers
Leadership & Managing People Magazine ArticleIn most corporate settings, leaders are expected to inspire and direct employees--leading is something they do to followers. But in professional service... -
Leading Change from the Top Line: The HBR Interview
Organizational Development Magazine ArticleMost CEOs who specialize in turning around struggling companies focus on costs. But for Fred Hassan, chairman and CEO of Schering-Plough, the primary...
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Infosys' Relationship Scorecard: Measuring Transformational Partnerships
Leadership & Managing People Case Study11.95View Details This case analyzes Infosys' innovative approach to measuring performance in client relations. Infosys' strategy is evolving to build transformational... -
Ford vs. GM: The Evolution of Mass Production (A)
Technology & Operations Case Study11.95View Details This case explores the very different paths taken by the Ford Motor Company and the General Motors Corporation in the first three decades of the twentieth... -
EverTrue: Mobile Technology Development (A)
Innovation & Entrepreneurship Case Study11.95View Details Brent Grinna is evaluating different options for the technology development of his start-up's iPhone app, including hiring local programmers, finding... -
Differences at Work: Will (A)
Leadership & Managing People Case Study11.95View Details In Differences at Work: Will (A), HBS Case No. 9-408-013 is set in London. Will, a gay man, must decide how to react to a senior colleague's question... -
Starling Trust Sciences: Measuring Trust in Organizations
Innovation & Entrepreneurship Case Study11.95View Details Stephen Scott needed to decide whether to keep his behavioral analytics startup in the people analytics sector or shift his company into the RegTech sector.... -
Delwarca Software Remote Support Unit
Technology & Operations Case Study8.95View Details Delwarca Software provides business software to large corporate clients around the world. The firm serves customers who prefer to assemble corporate solutions... -
Constellation Brands' Investment in Canopy Growth: Aiming High
Finance & Accounting Case Study11.95View Details In 2017, Constellation Brands, the U.S. based beverage company, acquired a 9.9% equity interest in the Canadian marijuana company, Canopy Growth. In 2018,... -
Aspen Technology, Inc.: Currency Hedging Review
Finance & Accounting Case Study11.95View Details The chief financial officer of a rapidly growing U.S.-based software firm that sells its process-control software to industrial users around the globe... -
Cisco Systems: Developing a Human Capital Strategy (A)
Organizational Development Case Study11.95View Details Like many technology organizations in the late 1990s, Cisco was booming. It grew so quickly, in fact, that it was bringing in up to 1,000 new employees... -
Building Community at Terra Nova Consulting
Leadership & Managing People Case Study11.95View Details This case describes the challenges faced by the president of an engineering and environmental services consulting firm (Terra Nova Consulting) as it seeks... -
HubSpot: Lower Churn though Greater CHI
Finance & Accounting Case Study11.95View Details HubSpot, a web marketing startup is under pressure from VCs to rapidly acquire new customers and to maintain a low level of customer churn. In the case,... -
J.C. Penney's "Fair and Square" Strategy (Abridged)
Sales & Marketing Case Study11.95View Details As he gets ready to release 2nd quarter 2012 results, Ron Johnson, the new CEO of department store J.C. Penney, is reconsidering the dramatic changes... -
EverTrue: Mobile Technology Development B
Innovation & Entrepreneurship Case Study5.00View Details Supplement for case 813122 -
Bain & Co.'s IT Practice (A)
Organizational Development Case Study11.95View Details In late 2001, the consultancy Bain must decide whether to launch information technology as a practice area within the firm. The senior executives who... -
Vermeer Technologies (A): A Company Is Born
Innovation & Entrepreneurship Case Study11.95View Details Charles Ferguson has just heard from a venture capital (VC) consortium that it is willing to finance Vermeer Technologies, a company he has cofounded... -
Jan Eriksson at Novartis Indonesia: Turmoil in the Indonesian Pharmaceutical Industry
Leadership & Managing People Case Study11.95View Details Jan Eriksson is the country manager of the Indonesian joint venture of Basel-based Novartis (Novartis Indonesia), the world's largest pharmaceutical company,... -
McKinsey and LUNAR: Acquiring a Design Firm
Innovation & Entrepreneurship Case Study11.95View Details The case explores the possible acquisition by McKinsey &Company of design company LUNAR in response to the new directions management consulting is taking.... -
Tim Keller at Katzenbach Partners LLC (A)
Organizational Development Case Study11.95View Details Tracks of the first 6 months of a recent MBA grad, Tim Keller, at Katzenbach Partners, a boutique consulting firm focused on organizational change and... -
HP: Imprinting the Global Health Sector
Leadership & Managing People Case Study11.95View Details Hewlett-Packard (HP) had a long history of engaging in corporate citizenship, dating back to its founding. By 2009, however, under the leadership of its...
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Infosys' Relationship Scorecard: Measuring Transformational Partnerships
Leadership & Managing People Case Study11.95View Details This case analyzes Infosys' innovative approach to measuring performance in client relations. Infosys' strategy is evolving to build transformational... -
Ford vs. GM: The Evolution of Mass Production (A)
Technology & Operations Case Study11.95View Details This case explores the very different paths taken by the Ford Motor Company and the General Motors Corporation in the first three decades of the twentieth... -
EverTrue: Mobile Technology Development (A)
Innovation & Entrepreneurship Case Study11.95View Details Brent Grinna is evaluating different options for the technology development of his start-up's iPhone app, including hiring local programmers, finding... -
Differences at Work: Will (A)
Leadership & Managing People Case Study11.95View Details In Differences at Work: Will (A), HBS Case No. 9-408-013 is set in London. Will, a gay man, must decide how to react to a senior colleague's question... -
Starling Trust Sciences: Measuring Trust in Organizations
Innovation & Entrepreneurship Case Study11.95View Details Stephen Scott needed to decide whether to keep his behavioral analytics startup in the people analytics sector or shift his company into the RegTech sector.... -
Delwarca Software Remote Support Unit
Technology & Operations Case Study8.95View Details Delwarca Software provides business software to large corporate clients around the world. The firm serves customers who prefer to assemble corporate solutions... -
What Makes People Follow Reluctant Leaders
Leadership & Managing People Digital ArticleA new study finds three traits that help people rise to the top. -
Constellation Brands' Investment in Canopy Growth: Aiming High
Finance & Accounting Case Study11.95View Details In 2017, Constellation Brands, the U.S. based beverage company, acquired a 9.9% equity interest in the Canadian marijuana company, Canopy Growth. In 2018,... -
Just Trying to Help (HBR Case Study and Commentary)
Organizational Development Magazine ArticleEvery year, at the annual summit of Ralston Crane's marketing group, Chief Marketing Officer Ruth McViney homes in on an important organizational objective.... -
Aspen Technology, Inc.: Currency Hedging Review
Finance & Accounting Case Study11.95View Details The chief financial officer of a rapidly growing U.S.-based software firm that sells its process-control software to industrial users around the globe...