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How to Penetrate the US Market
Marketing Digital ArticleAccounting for almost 30% of world GDP, the United States is the world’s largest and most demanding market for almost everything from oil to microprocessors to premium coffee. Companies around the world aspire to do business in the US, or at least with US companies in their home markets. By doing so, they learn much […] -
How Risky Is Overtime, Really?
Organizational Development Magazine ArticleNot all that much, empirical data from two medical researchers suggest. -
Avoid a One-Size-Fits-All Approach to Sales Coaching
Sales & Marketing Digital ArticleHow to tailor your advice to your reps' needs - and build a culture where they help each other. -
Hiring Without Firing
Leadership Magazine ArticleHitting the hiring bull’s-eye is one of an executive’s most important—and most difficult—responsibilities. Ten common mistakes can get in the way, but a pointed and systematic approach can virtually guarantee success. -
Guided Free Enterprise in Japan
International business Magazine ArticleThe widely held notion of “Japan, Inc.” is exaggerated; there is no monolithic business-government link. Even so, the cooperation (without incorporation) between the large corporate combines and the government bureaucracy is impressive in its strength and focus on the common economic good—especially in view of its achievements worldwide. As the economic power of the United […] -
Fixing the World’s Infrastructure Problems
International business Digital ArticleAn analysis of 400 case studies uncovers several ways to solve the world’s infrastructure challenges more efficiently. -
How Much Truth Should You Share?
Business ethics Digital ArticleComments for this Make Your Case installment are now closed. Thanks to all who participated. This week’s guest commentator, Marshall Goldsmith, has posted his response to your comments and shared some thoughts of his own below. The opening to your cube is darkened by the familiar figure of a longtime colleague. Though you’re his immediate […] -
Test Your Board's Readiness for the Post-Covid Era
Leadership & Managing People Digital ArticleQuestions that every board should be asking itself right now. -
Collaborating with Congregations: Opportunities for Financial Services in the Inner City
Economics Magazine ArticleBy pooling the resources of the poor and by sharing information, religious and financial institutions can work together to change inner-city economies. -
How Would Copernicus See Capitalism?
Economics Digital ArticleWe’ve been sharing thoughts in this blog about how the rapid growth of the emerging economies, along with other modern realities, will reshape the practice — and thus rewrite the rules — of capitalism. Many readers are aware that these are ideas in development for our forthcoming book on the topic. This week we decided […] -
Executive Incentives vs. Corporate Growth
Boards Magazine ArticleBonuses and other forms of incentive compensation are an effective motivator of executives to achieve ever higher earnings per share. The drive to produce short-term results, however, often influences management to forgo investment in capital equipment and R&D that would benefit the corporation several years hence even more than improved earnings next year would. The […] -
How Walmart Canada Uses Blockchain to Solve Supply-Chain Challenges
Technology & Operations Digital ArticleThe system has drastically reduced payment disputes with freight carriers. -
Five Ways to Learn Nothing from Your Customers' Feedback
Sales & Marketing Digital ArticleThe case for eschewing the traditional approach to customer satisfaction measurement. -
When It's Hard to Celebrate Your Colleague's Success
Leadership & Managing People Digital ArticleWhat to do when jumping for joy isn't an option. -
Larger Language for Business: David Whyte on Conversational Leadership
Organizational Development Magazine ArticleDavid Whyte talks about how poetry begets courageous conversation and, in turn, better leadership. -
A Cyberattack Doesn't Have to Sink Your Stock Price
Technology & Operations Digital ArticleHere's how to restore consumer and investor confidence. -
Bed Bath & Beyond’s Persistent Coupons and the Return of Thrifty Consumers
Pricing strategy Digital ArticleBig-box stores need to offer discounts — and make customers earn them. -
Is Your Executive Compensation Plan Undermining Your Mission?
Technology & Operations Digital ArticleBusinesses are becoming more agile, but pay plans have not changed accordingly. -
Managing Demographic Risk
Economics Magazine ArticleAn aging workforce will compel businesses to change how they operate and could even threaten some companies’ viability. How vulnerable is your business? -
The Case of the Religious Network Group
Diversity and inclusion Magazine ArticleNetwork groups for black and Hispanic employees had been an unqualified success. Now a Christian group was forming—and Bill Thompson didn’t know what to think about it.
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Ricky Martin: The Role of Reputation in a Celebrity's Career
Sales & Marketing Case Study11.95View Details Globally acclaimed singer, actor, author, and Grammy Award winner Ricky Martin "decided [on March 29, 2010] to put an end to the hell that was going on... -
FOX Sports and News Corp.'s Sports Empire
Strategy & Execution Case Study11.95View Details By 2003, Rupert Murdoch and his team had built an impressive global sports regime within News Corp., while transforming the industry with innovative strategies,... -
Washington Mutual (A): A Very Old Bank Can Grow-A Lot!
Leadership & Managing People Case Study11.95View Details Describes the ways in which Washington Mutual preserved and reinforced its brand through two phases of expansion, the first based on acquisition and the... -
Nestle's Maggi: Pricing and Repositioning a Recalled Product
Sales & Marketing Case Study11.95View Details In June 2015, the Indian food regulatory body, the Food Safety and Standards Authority of India, declared Nestlé's brand of noodles, Maggi, unsafe for... -
Zalora Philippines: From Growth to Profitability
Sales & Marketing Case Study11.95View Details In May 2015 Paulo Campos, Co-Founder and CEO of Zalora Philippines, found himself at a crucial turning point in his young company's development. In just... -
The Circle Chart: A Negotiation Framework for Problem-Solving in Tough Communication Environments
Leadership & Managing People Case Study8.95View Details The Circle Chart is a simple framework that offers users a system to think through complex, multi-party or cross-cultural negotiations, as well as written... -
United Airlines 232
Organizational Development Case Study11.95View Details The cases are used to introduce the concept of collective responsibility and leadership in team situations by applying the concept of Crew Resource Management... -
Organizational Reinvention
Leadership & Managing People Case Study8.95View Details This note is designed to introduce students to the fundamental concepts of leading innovation in established organizations. Reinvention is a process whereby... -
Alaska Airlines: Navigating Change
Organizational Development Case Study11.95View Details Alaska Airlines has recently recovered from a period of operational instability, yet its executives worry the airline is draining its reserves of customer... -
Huntington Hospital (B): Empowering Staff
Leadership & Managing People Case Study5.00View Details The B case begins with the consultants' proposal to Kim Markey, executive director of revenue cycle at Huntington Hospital (HH). The proposal is untraditional... -
Project Last Mile in Tanzania: Learning from Coca-Cola's Supply Chain
Global Business Case Study11.95View Details Discussion between Coca-Cola, The Global Fund to Fight AIDS, Tuberculosis and Malaria and The Bill and Melinda Gates Foundation focused on how Coca-Cola's... -
State Bank of India: Transforming a State Owned Giant
Sales & Marketing Case Study11.95View Details February 2011: O.P. Bhatt reflected contentedly on his five-year term as Chairman of State Bank of India (SBI), India's largest commercial bank. He had... -
Polyphonic HMI: Mixing Music and Math
Sales & Marketing Case Study11.95View Details In 2003, Mike McCready, CEO of Barcelona-based Polyphonic HMI, was preparing to launch an artificial intelligence tool that could create significant value... -
Crestor
Strategy & Execution Case Study11.95View Details AstraZeneca is preparing for the launch of Crestor, the company's first entrant in the enormous and fast-growing statin category. The team responsible... -
Brannigan Foods: Strategic Marketing Planning
Sales & Marketing Case Study8.95View Details The soup division at Brannigan Foods contributes over 40% of the firm's revenue. The general manager is concerned that the soup industry is declining... -
Bosch: Scaling Large Company Innovation for Strategic Advantage
Technology & Operations Case Study11.95View Details This case focuses on the Innovation Performance Management (IPM) methodology as a new approach whereby established and global companies, like Bosch, can... -
Campbell Soup Co.: A Leader in Continuous Replenishment Innovations
Technology & Operations Case Study11.95View Details Campbell Soup, like most food manufacturers, faced grocery chain and wholesale demand for its goods driven by Campbell's own promotional pricing structure... -
Alltech
Sales & Marketing Case Study11.95View Details Alltech was a Lexington, Kentucky-based producer of supplements for animal feed, with revenues of over $2 billion (projected to reach $3 billion in 2018),... -
Black & Decker Corp. (C): "Operation Sudden Impact" Results--1992-94
Sales & Marketing Case Study5.00View Details Describes the initial results of Black & Decker's strategy in the United States. -
Dynamic Pricing: Timing is Everything
Management Case Study8.95View Details This note provides a comprehensive exposition to the topic of dynamic pricing (whereby the fee customers are charged is time-dependent). It covers the...
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How to Make Decisions Amid Chaos (HBR Special Issue)
Leadership & Managing People Magazine Issue19.95View Details Harvard Business Review Special Issues are timely, single-theme collections of HBR articles written by some of the world's leading management scholars... -
How to Penetrate the US Market
Marketing Digital ArticleAccounting for almost 30% of world GDP, the United States is the world’s largest and most demanding market for almost everything from oil to microprocessors to premium coffee. Companies around the world aspire to do business in the US, or at least with US companies in their home markets. By doing so, they learn much […] -
How Risky Is Overtime, Really?
Organizational Development Magazine ArticleNot all that much, empirical data from two medical researchers suggest. -
Avoid a One-Size-Fits-All Approach to Sales Coaching
Sales & Marketing Digital ArticleHow to tailor your advice to your reps' needs - and build a culture where they help each other. -
Ricky Martin: The Role of Reputation in a Celebrity's Career
Sales & Marketing Case Study11.95View Details Globally acclaimed singer, actor, author, and Grammy Award winner Ricky Martin "decided [on March 29, 2010] to put an end to the hell that was going on... -
Hiring Without Firing
Leadership Magazine ArticleHitting the hiring bull’s-eye is one of an executive’s most important—and most difficult—responsibilities. Ten common mistakes can get in the way, but a pointed and systematic approach can virtually guarantee success. -
Guided Free Enterprise in Japan
International business Magazine ArticleThe widely held notion of “Japan, Inc.” is exaggerated; there is no monolithic business-government link. Even so, the cooperation (without incorporation) between the large corporate combines and the government bureaucracy is impressive in its strength and focus on the common economic good—especially in view of its achievements worldwide. As the economic power of the United […] -
Fixing the World’s Infrastructure Problems
International business Digital ArticleAn analysis of 400 case studies uncovers several ways to solve the world’s infrastructure challenges more efficiently. -
How Much Truth Should You Share?
Business ethics Digital ArticleComments for this Make Your Case installment are now closed. Thanks to all who participated. This week’s guest commentator, Marshall Goldsmith, has posted his response to your comments and shared some thoughts of his own below. The opening to your cube is darkened by the familiar figure of a longtime colleague. Though you’re his immediate […] -
Test Your Board's Readiness for the Post-Covid Era
Leadership & Managing People Digital ArticleQuestions that every board should be asking itself right now.