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Walgreens CEO Roz Brewer to Leaders: Put Your Phones Away and Listen to Employees
Global Business Digital ArticleBrewer says inclusion and equity are about making employees feel seen and heard. -
Why Your Team Should Practice Collective Mindfulness
Leadership & Managing People Digital ArticleThree research-based tips for managers. -
Is Your Team Solving Problems, or Just Identifying Them?
Leadership & Managing People Best PracticeEight ways to encourage your team to think more critically. -
The Toxic Handler: Organizational Hero—and Casualty
Organizational culture Magazine ArticleWhen companies cause emotional pain through nasty bosses, layoffs, and change, a certain breed of “healing” manager steps in to keep the gears moving. They are toxic handlers—unsung corporate heroes who save the day, but often pay a high price. -
Need a Favor? Research Suggests It's Best to Ask In Person.
Communication Digital ArticleA recent study found that people were 67% more likely to agree to in-person requests than those made over audio or video call. -
How to Lead When Your Team Is Exhausted — and You Are, Too
Employee engagement HBR BestsellerThe latest wave of Covid-19 is pushing us to new depths of personal resilience. -
Life’s Work: An Interview with Brian Grazer
Collaboration and teams Magazine ArticleThe Oscar-winning producer of Splash and Apollo 13 on curiosity, delegation, and rising to the top -
The Founders of Bitty & Beau’s Coffee on Building a Business Around Employees with Disabilities
Diversity and inclusion Magazine ArticleA thriving business demonstrates how dedicated and enthusiastic employees with disabilities can be. -
6 Tips for Running Offsites That Aren’t a Waste of Time
Collaboration and teams Digital ArticleThink twice about who should be invited. -
Ten Ways to Diversify an Inbred Network
Collaboration and teams Digital ArticleNetworks are essential for collaboration, innovation, and career development. But too many executives have networks that, while they may be large, don’t have enough diversity to be effective. For the past fifteen years, I have asked the executives I teach to list the people with whom they have discussed important work matters over the past […] -
5 Ways to Get Better at Asking for Help
Leadership & Managing People Digital ArticleIt's essential to collaboration. -
Research: Dispersed Teams Succeed Fast, Fail Slow
Collaboration and teams Digital ArticleThey’re more efficient — but not when it comes to killing a bad project. -
You Can’t Collaborate Unless You Agree on the Problem
Collaboration and teams Digital ArticleA process for choosing the right issue to tackle. -
In the Hybrid Era, On-Sites Are the New Off-Sites
Leadership & Managing People Digital ArticleThree strategies to make them worth people's time. -
How Cultures Across the World Approach Leadership
Global Business VideoThey vary in deference and decision making. -
Board Members: Rocket Fuel or Rocks?
Boards Digital ArticleA good board can be rocket fuel or it can be rocks in an organization’s pockets. Much of success and failure in the boardroom comes down to the way the individuals around the table — be it on a public company board, a small private board, or a non-profit board — do their jobs. So […] -
What MIT Is Learning About Online Courses and Working from Home
Technology and analytics Digital ArticleAn interview with Peter Hirst, director of Executive Education at the MIT Sloan School of Management. -
What to Do If Your Team Is Too Busy to Take On New Work
Leadership & Managing People Digital ArticleBefore you rush to hire more people, try these three steps. -
The Key to Building a Successful Remote Organization? Data.
Technology & Operations Digital ArticleThink of it as a common language for distributed teams. -
12 Questions About Hybrid Work, Answered
Leadership & Managing People Big IdeaAs we move into the next phase of the pandemic, companies are grappling with whether and how to bring their employees back into the office after working...
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Toward Healthier B2B Relationships
Customer experience Magazine ArticleA new way to reduce customer churn and even expand the connection -
How CEOs Build Confidence in Their Leadership
Succession planning SpotlightIt takes longer than you think, but patience pays surprising dividends. -
The Psychology of CEO Succession
Management Digital ArticleChoosing the company's next leader is one of the most crucial decisions a board makes. Yet directors, incumbents, and incoming leaders routinely underestimate... -
3 Ways to Build a Culture That Lets High Performers Thrive
High potential employees Digital ArticleStop getting in the way of your top talent. -
Why Cross-Functional Collaboration Stalls, and How to Fix It
Collaboration and teams Digital ArticleResearch shows that 78% of leaders report “collaboration drag” — too many meetings, too much peer feedback, and too much time spent getting buy-in from stakeholders. -
Hybrid Work Has Changed Meetings Forever
Meeting management Digital ArticleAn analysis of 40 million virtual meetings from 11 organizations suggests there’s no going back to “normal.” -
Learning to Delegate as a First-Time Manager
Delegating Digital ArticleYou can’t do everything on your own — nor should you. -
5 Traps to Avoid as You Gain Power as a Leader
Power and influence Digital ArticlePower will change you — and your relationships. How you wield it can make or break your success. -
3 Ways to Compassionately Hold Your Team Accountable
Motivating people Digital ArticleWhy some teams are more successful at meeting deadlines, hitting targets, and growing revenues. -
Research: How Remote Work Impacts Women at Different Stages of Their Careers
Gender Digital ArticleData on software engineers at a Fortune 500 company revealed that junior and senior women saw contrasting costs and benefits. -
How to Get Your Team to Actually Speak Up
Leadership Digital ArticleTactics to help managers create a culture of psychological safety, transparency, and trust. -
Stop Overlooking the Leadership Potential of Asian Employees
High potential employees Digital ArticleWhen companies leverage the diverse talents of their Asian workforce, they can evolve into more global, agile, and powerful hubs of innovation and growth. -
3 Challenges to Hybrid Work — and How to Overcome Them
Leading teams Digital ArticleAdvice on aligning schedules, fostering culture, and ensuring productivity. -
Your Team Members Aren’t Participating in Meetings. Here’s What to Do.
Meeting management Digital ArticleAsk yourself: What do people need to feel that their contributions are valued? -
Why Employees Who Work Across Silos Get Burned Out
Collaboration and teams Digital ArticleAnd how companies can better support these important cross-functional workers. -
3 Management Myths That Derail Startups
Entrepreneurial management Digital ArticleThese common approaches can strain teams and lead to misaligned expectations. -
Why Companies Must Recommit to the Fight for LGBTQ+ Rights
LGBT rights Digital ArticleDespite dramatic progress in LGBTQ+ rights over the last 20 years, many of these new-won freedoms are now at risk. -
Before You Start Collaborating with Someone, Talk About Your Work Styles
Having an explicit conversation about your preferences will set the relationship up for success. -
When AI Teammates Come On Board, Performance Drops
AI and machine learning Magazine ArticleEven if machine intelligence outperforms people on tasks, it can drag down group productivity. -
For Success with AI, Bring Everyone On Board
AI and machine learning Magazine ArticleWhen you include rank-and-file employees, you’ll improve your overall performance.
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HP-Cisco Alliance (B)
Organizational Development Case Study5.00View Details Supplements the (A) case. -
Momenta Corp. (A)
Leadership & Managing People Case Study11.95View Details Momenta is a one-month-old high-tech company founded by Kamran Elahian who has already helped found two other successful firms. Having faced problems... -
School of Rock: Tuning into Structured Empowerment (A)
Management Case Study11.95View Details In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price's... -
Supply Chain Collaboration at JD.com
Technology & Operations Case Study11.95View Details At the November 2019 Open Day conference, the vice-president of JD.com shared his understanding of the role that supplier collaboration played in an uncertain... -
Ron Johnson: A Career in Retail
Sales & Marketing Case Study11.95View Details In April 2013, Ron Johnson (HBS '84) stepped down after just 18 months as CEO of J.C. Penney. In his brief tenure, Johnson, an acclaimed retailer respected... -
Management Tips: From Harvard Business Review
14.99View Details Quick, practical management advice from Harvard Business Review to help you do your job better. Drawing from HBR's popular Management Tip of the Day newsletter,... -
RBC: Transforming Transformation (A)
Organizational Development Case Study11.95View Details Historically, personal and commercial banks (P&CB) maintained long relationships with their clients who tended to do most if not all of their banking... -
Cockpit Dynamics in Air France 447 and United 232
Organizational Development Case Study11.95View Details This case compares leadership and team dynamics between the cockpit crews in two renown passenger airline crashes, twenty years apart: Air France 447... -
Bill Belichick and the New England Patriots (A)
Leadership & Managing People Case Study11.95View Details What happens when an MBA buys a football team and hires a bunch of MBAs and a coach with an economics degree to run it? In this case, a historic three... -
HBR's 10 Must Reads on Managing People (Paperback + Ebook)
Leadership & Managing People Special Offer34.95View Details Managing people is fraught with challenges: What really motivates people? How do you deal with problem employees? How can you build a team that is greater... -
Managing a Task Force
Organizational Development Case Study8.95View Details Describes several principles for improving the effectiveness of internal task forces. Suggests a number of guidelines for starting up a task force, conducting... -
Zendesk: Building Female Leaders Through Mentorship
Leadership & Managing People Case Study11.95View Details A new mentorship program launched with early success at Zendesk in the United States and is now expanding to all employees across 15 countries. Women... -
Marks & Spencer: The Phoenix Rises (Multimedia Case)
Strategy & Execution Tool25.00View Details Enables users to interactively research the steps Marks & Spencer's top executives took to restore prosperity and explore in depth the major issues remaining.... -
New United Motors Manufacturing, Inc. (NUMMI)
Organizational Development Case Study11.95View Details New United Motors Manufacturing, Inc. (NUMMI) is a joint venture between General Motors (GM) and Toyota. Begun in 1983, NUMMI continues to be one of the... -
Integrated Project Delivery at Autodesk, Inc (C)
Technology & Operations Case Study5.00View Details Describes Autodesk's engagement in Integrated Project Delivery-a new model of risk management, inter-firm teamwork, and multi-objective (aesthetic, cost,... -
Diversity in a Global Context: Making the Right Hire to Lead Asia
Leadership & Managing People Case Study11.95View Details As organizations have grown more aware and focused on diversity, equity, and inclusion (DEI) issues, it is important to consider how such initiatives... -
Financing Change, Changing Finance: Should Triodos Invest in Tesla?
Finance & Accounting Case Study11.95View Details In 2020, Triodos Investment Management had approximately EUR 4.9 billion in assets under its management (impact investment). Triodos motto was "Financing... -
Culinarian Cookware: Pondering Price Promotion
Sales & Marketing Case Study8.95View Details In November of 2006, senior executives at Culinarian Cookware were debating the merits of price promotions for the company's premium cookware products.... -
Leadership in Law: Amy Schulman at DLA Piper
Leadership & Managing People Case Study11.95View Details What does it take to build a successful career over time? Describes Amy Schulman's career progression and role as a star senior litigator and top executive... -
London Symphony Orchestra (B)
Organizational Development Case Study5.00View Details Supplements the (A) case.
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Walgreens CEO Roz Brewer to Leaders: Put Your Phones Away and Listen to Employees
Global Business Digital ArticleBrewer says inclusion and equity are about making employees feel seen and heard. -
Why Your Team Should Practice Collective Mindfulness
Leadership & Managing People Digital ArticleThree research-based tips for managers. -
Is Your Team Solving Problems, or Just Identifying Them?
Leadership & Managing People Best PracticeEight ways to encourage your team to think more critically. -
The Toxic Handler: Organizational Hero—and Casualty
Organizational culture Magazine ArticleWhen companies cause emotional pain through nasty bosses, layoffs, and change, a certain breed of “healing” manager steps in to keep the gears moving. They are toxic handlers—unsung corporate heroes who save the day, but often pay a high price. -
Need a Favor? Research Suggests It's Best to Ask In Person.
Communication Digital ArticleA recent study found that people were 67% more likely to agree to in-person requests than those made over audio or video call. -
How to Lead When Your Team Is Exhausted — and You Are, Too
Employee engagement HBR BestsellerThe latest wave of Covid-19 is pushing us to new depths of personal resilience. -
5 Qualities to Look for in a New Hire
Organizational Development AdviceTraits that will benefit every team and work culture. -
HP-Cisco Alliance (B)
Organizational Development Case Study5.00View Details Supplements the (A) case. -
Life’s Work: An Interview with Brian Grazer
Collaboration and teams Magazine ArticleThe Oscar-winning producer of Splash and Apollo 13 on curiosity, delegation, and rising to the top -
The Founders of Bitty & Beau’s Coffee on Building a Business Around Employees with Disabilities
Diversity and inclusion Magazine ArticleA thriving business demonstrates how dedicated and enthusiastic employees with disabilities can be.