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Is Your Executive Compensation Plan Undermining Your Mission?
Technology & Operations Digital ArticleBusinesses are becoming more agile, but pay plans have not changed accordingly. -
The "Wages Are Skyrocketing" Narrative Is False
Organizational Development Digital ArticleAnecdotal evidence is at odds with the data. -
How to Pay Your Sales Force
Motivating people Magazine ArticleUsing the results of a survey of 380 companies in 34 industries, this author examines three basic types of compensation plans: salary, commission, and combination (salary plus commission). Most companies in the study favored a combination plan, but such plans have some disadvantages to offset their obvious attractiveness. The author sets out the possible reasons […] -
What PwC Learned from Its Policy of Flexible Work for Everyone
Flex time Digital ArticleWorking parents aren’t the only ones who need flex time. -
What Counts Most in Motivating Your Sales Force?
Motivating people Magazine ArticleFor decades the difficulty of motivating salespeople has been frustrating sales and marketing managers. To the most effective ones, two things are clear: one, the job is difficult; two, there is no one simple solution. Believing that “good salespeople are born, not made,” many managers recognize that recruiting is important. Others holding that “if you […] -
The Most Desirable Employee Benefits
Compensation and benefits Digital ArticleHealth insurance, flexible hours, and vacation time. -
The Experts in Your Midst
Human resource management Magazine ArticleTom Bennett, owner of a growing high-tech enterprise with sales of $30 million, has decided to go public. His ratios are right and his product is good, but the fine points of his strategy are not quite in place. Early Monday morning before the regular staff meeting, he sits lost in thought about product image, […] -
What's Wrong with Executive Compensation?: A Roundtable Moderated by Charles Elson
Leadership & Managing People Magazine ArticleWhat's wrong with executive compensation, and what can we do about it? HBR and the University of Delaware's Center for Corporate Governance convened a... -
Marketing Performance—What Do You Expect?
Project management Magazine ArticleA good plot, good friends, and full of expectation; an excellent plot, very good friends. Shakespeare, King Henry IV, Part I Special Report When trying to assess performance, there is no business function top executives worry about more than marketing. Most of them look at the marketers in their companies as something between vacuum-cleaner salespeople […] -
Equality in the U.S. Starts with Better Jobs
Global Business Digital ArticleSix steps business leaders can take right now. -
When Inflation Rises, Health Outcomes Fall
Compensation and benefits Digital ArticleEmployers need to help people afford and access the care they need. -
Why Charities Should Ask for Intellect, Not Just Funds
Compensation and benefits Digital ArticleAn Orlando news reporter was recently stirring up controversy over nonprofit CEO salaries. She asked Charity Navigator’s CEO Ken Berger, “Do you think these [nonprofit] CEOs deserve these big salaries?” Here’s the video of Ken’s reply: “…if you’re talking about big, like $150,000 — then I would say yes. If you’re talking about half a […] -
New Research: Rituals Make Us Value Things More
Organizational Development Digital ArticleWhether it's an Oreo or a Guinness, the ritual makes it feel special. -
Gender Can Be a Bigger Factor than Race in Raise Negotiations
Leadership & Managing People Digital ArticleResearch on who asks and how they feel about it. -
Rethink Your Employee Value Proposition
Talent management SpotlightOffer your people more than just flexibility. -
Employers Need to Reinvent Retirement-Savings Match
Leadership & Managing People Digital ArticleEconomic hardship is making some companies reconsider their contributions. -
Incentives Don’t Help People Change, but Peer Pressure Does
Compensation and benefits Digital ArticleResults from a study on hand hygiene at a hospital. -
How to Respond When Your Employee Asks for a Raise
Leadership & Managing People Digital ArticleBuy time and ask questions. -
Do Your Company’s Abortion Benefits Cover Your Most Vulnerable Workers?
Compensation and benefits Digital ArticleContractors, who are more likely to be women of color, often aren’t eligible for employer-sponsored coverage. -
CEOs with Headsets
Organizational Development Magazine ArticleEconomist Andrew Zimbalist explores the disconnect between colleges in fiscal crisis and the ballooning salaries of those college's football coaches....
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Washington Mutual (A): A Very Old Bank Can Grow-A Lot!
Leadership & Managing People Case Study11.95View Details Describes the ways in which Washington Mutual preserved and reinforced its brand through two phases of expansion, the first based on acquisition and the... -
HKT eSmartHealth
Strategy & Execution Case Study11.95View Details Hong Kong Telecommunications Limited (HKT) is a member firm of the PCCW conglomerate and Hong Kong's largest telecommunications company. With its core... -
Sales Force Management at Nobel Ilac
Sales & Marketing Case Study11.95View Details Nobel Ilac was a Turkish generic pharmaceutical company marketing more than 100 drugs in 20 countries and, as of 2017, had over 2,500 employees worldwide.... -
Incentives in the NFL (Abridged)
Organizational Development Case Study8.95View Details This note briefly describes compensation and incentive issues in one of the major US professional sports leagues, the National Football League (NFL).... -
Jimmy Fu and Moog, Inc.: Understanding Shareholder's Equity
Finance & Accounting Case Study8.95View Details Jimmy Fu is interviewing for a job at Moog, Inc., a worldwide designer, manufacturer, and integrator of precision motion and fluid controls and systems.... -
Stockbay Partners: Proactive Flexible Work and Talent Retention
Organizational Development Case Study11.95View Details An entrepreneur faced a dilemma regarding the flexible work policy in his start-up consulting firm. The leader of the firm struggled with the complications... -
ghSMART, 2006: Pioneering in Professional Services
Innovation & Entrepreneurship Case Study11.95View Details Geoff Smart, founder and CEO of ghSMART & Co., wanted to build ghSMART into the #1 management-assessment firm for CEOs and investors. However, he had... -
The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being (A)
Organizational Development Case Study11.95View Details This case describes the experiences of Michael Sanders-the Chief Executive of the What Works Center for Children's Social Care-as he led the design and... -
The Carrot Rewards Wellness App: Innovating in the Behaviour Change Market
Sales & Marketing Case Study11.95View Details Serial social entrepreneur Andreas Souvaliotis is looking at new ways to achieve his lifelong mission: to improve the health and wellness of his Canadian... -
Note on Valuation-Compensation Tradeoff in Professional Service Firm Acquisitions
Leadership & Managing People Case Study8.95View Details This case highlights the tradeoff between valuation ascribed to professionals at the time of a professional services firm (PSF) acquisition and the postacquisition... -
Handy: The Future of Work? (A)
Leadership & Managing People Case Study11.95View Details Witnessing numerous lawsuits alleging that online platform companies misclassified workers as contractors when they were actually employees, Handy's founders... -
Sears Auto Centers (C)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
MW Petroleum Corp. (A)
Finance & Accounting Case Study11.95View Details Amoco Corp. is negotiating to sell a wholly-owned subsidiary, MW Petroleum, to Apache Corp. MW owns large reserves of oil and gas comprising many properties... -
LeBron James
Sales & Marketing Case Study11.95View Details In 2005, to the astonishment of many sports industry insiders, superstar basketball player LeBron James fired his agent and established his own firm,... -
Fabritek--1992
Technology & Operations Case Study11.95View Details Describes a large-volume automotive parts contract in a high-quality machine work company. Quality and delivery problems arise when one of the four men... -
Purity Steel Corporation, 2012
Finance & Accounting Case Study11.95View Details Managers introduce a new performance evaluation system based on sales growth and return-on-investment (ROI). A branch manager wonders whether his new... -
Bark Gift Shop Ltd.
Leadership & Managing People Case Study11.95View Details This case describes a setting in which the CFO of Bark Gift Shop Ltd., a gift items retailer, discovers an undesired pattern in the performance data suggesting... -
School of Rock: Tuning into Structured Empowerment (B)
Management Case Study5.00View Details In September 2022, Price and his team evaluated the past year's strategies to increase Method App adoption and discussed new initiatives to consider. -
Incentives Within Organizations
Organizational Development Case Study8.95View Details Serves as a brief introduction to incentive design and implementation. The analysis first locates incentive strategy within the larger structure of organizations... -
Mobil USM&R (A1)
Finance & Accounting Case Study11.95View Details First of a two-part case on the development and use of a Balanced Scorecard (BSC) at Mobil's US Marketing and Refining Division. Split from the original...
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Is Your Executive Compensation Plan Undermining Your Mission?
Technology & Operations Digital ArticleBusinesses are becoming more agile, but pay plans have not changed accordingly. -
Washington Mutual (A): A Very Old Bank Can Grow-A Lot!
Leadership & Managing People Case Study11.95View Details Describes the ways in which Washington Mutual preserved and reinforced its brand through two phases of expansion, the first based on acquisition and the... -
The "Wages Are Skyrocketing" Narrative Is False
Organizational Development Digital ArticleAnecdotal evidence is at odds with the data. -
How to Pay Your Sales Force
Motivating people Magazine ArticleUsing the results of a survey of 380 companies in 34 industries, this author examines three basic types of compensation plans: salary, commission, and combination (salary plus commission). Most companies in the study favored a combination plan, but such plans have some disadvantages to offset their obvious attractiveness. The author sets out the possible reasons […] -
HKT eSmartHealth
Strategy & Execution Case Study11.95View Details Hong Kong Telecommunications Limited (HKT) is a member firm of the PCCW conglomerate and Hong Kong's largest telecommunications company. With its core... -
Sales Force Management at Nobel Ilac
Sales & Marketing Case Study11.95View Details Nobel Ilac was a Turkish generic pharmaceutical company marketing more than 100 drugs in 20 countries and, as of 2017, had over 2,500 employees worldwide.... -
Incentives in the NFL (Abridged)
Organizational Development Case Study8.95View Details This note briefly describes compensation and incentive issues in one of the major US professional sports leagues, the National Football League (NFL).... -
What PwC Learned from Its Policy of Flexible Work for Everyone
Flex time Digital ArticleWorking parents aren’t the only ones who need flex time. -
What Counts Most in Motivating Your Sales Force?
Motivating people Magazine ArticleFor decades the difficulty of motivating salespeople has been frustrating sales and marketing managers. To the most effective ones, two things are clear: one, the job is difficult; two, there is no one simple solution. Believing that “good salespeople are born, not made,” many managers recognize that recruiting is important. Others holding that “if you […] -
Jimmy Fu and Moog, Inc.: Understanding Shareholder's Equity
Finance & Accounting Case Study8.95View Details Jimmy Fu is interviewing for a job at Moog, Inc., a worldwide designer, manufacturer, and integrator of precision motion and fluid controls and systems....