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Why Network Neutrality Is Good for Business
Web-based technologies Digital ArticleEditor’s note: For an opposing viewpoint on this topic, see Robert E. Litan’s and Hal J. Singer’s entry “Why Business Should Oppose Net Neutrality.” In business school, where I teach, students are often predisposed to see legal concepts as impenetrable and foreign. I watch the lightbulbs go on as they see that Microsoft’s antitrust woes, […] -
Diversification via Acquisition: Creating Value
Mergers and acquisitions Magazine ArticleDuring the past 25 years an increasing proportion of U.S. companies have seen wisdom in pursuing a strategy of diversification. Between 1950 and 1970, for example, single-business companies comprising the Fortune “500” declined from 30% to 8% of the total. Acquisition has become a standard approach to diversification. In recent years the productivity of capital […] -
The Risky Business of Diversification
Innovation Magazine ArticleOn the basis of a sample from the top 200 of the Fortune “500” and data from the PIMS (Profit Impact of Market Strategies) project, this author gives some guidelines for established companies on what to expect from new ventures. He points out that it takes an average of 10 to 12 years before the […] -
Companyism and Do More Better
Competitive strategy Magazine ArticleImagine yourself solving an arithmetic problem with the top managers of a leading Japanese automobile company. As a group, Japanese producers already export 2.3 million passenger vehicles a year to the United States. They are also building capacity for an additional 2.5 million vehicles in North America. You remind your friends across the table that […] -
Inside Mount Sinai's Hospital-at-Home Program
Innovation & Entrepreneurship Digital ArticleIt led to fewer readmissions and complications. -
Bringing the Environment Down to Earth
Finance and investing Magazine ArticleManagers should make environmental investments for the same reason they make other investments: because they expect them to deliver positive returns or to reduce risks. -
Your Company's Energy Data Is an Untapped Resource
Technology & Operations Digital ArticleIt can drive revenue as well as cut costs. -
Strategy is Different in Service Businesses
Strategy Magazine ArticleMany managers of service businesses are aware that the strategic management (by which I mean the total process of selecting and implementing a corporate strategy) of service businesses is different from that of manufacturing businesses. This article discusses how pure service businesses are different from product-oriented businesses and why they require different strategic thinking. A […] -
The Role of Private Equity in Driving Up Health Care Prices
Competitive strategy Digital ArticleIt prioritizes short-term profits over patients’ health. -
How an Auction Can Identify Your Best Talent
Strategy & Execution Digital ArticleCorporate functions are essentially monopolies, with no incentive to compete. -
Innovating in the Great Disruption
Innovation Digital ArticleWhile the global economy began slowing down in late 2007, forces transforming the face of business trace back more than a decade. Over that time period, technological improvements have made it ever easier to start and scale a business. Convergence went from being a cliché to a reality. Companies from countries like China, India, and […] -
Must Finance and Strategy Clash?
Finance and investing Magazine ArticleMarketers and finance people seldom see eye to eye. The makers say, “This product will open up a whole new market segment.” Finance people respond, “It’s a bad investment. The IRR is only 8%.” Why are they so often in opposition? The financial criteria used to decide if a project will be profitable are entirely […] -
Research: Which Firms Are Allowed to Be Disruptors?
Change management Digital ArticleNewcomers may have the will, but industry insiders have the way. -
How to Compete in Stagnant Industries
Strategy & Execution Magazine ArticleThe need for the effective management of stagnant industries will grow as more and more industries decline or increase only modestly. A study investigating... -
Blue Nile's Cheaper Diamonds Need Not Threaten Tiffany. Here's Why.
Strategy & Execution Digital ArticleLuxury jewelers should be willing to part with low-end customers. -
Management Lessons from Women's Soccer
Leadership & Managing People Magazine ArticleProfessor Michael W. Klein contends that countries affording women greater economic opportunities are more successful in women's international sports. -
Effective Public Management
Strategic planning Magazine ArticlePolitical scientists, legislators, educators, business executives, lawyers, consumerists—practically everyone, it sometimes seems—is calling for better public management. For businessmen, the need is especially important because they feel surrounded by government institutions with which they are legally required to interact. But enthusiasm for good government is one thing; understanding the nature of it, to say nothing […] -
You Need an Innovation Strategy
Competitive strategy Magazine ArticleIt’s the only way to make sound trade-off decisions and choose the right practices. -
6 Strategic Concepts That Set High-Performing Companies Apart
Strategy Digital ArticleLessons from Microsoft, NVIDIA, Netflix, Tesla, and others. -
How to Stop Customers from Fixating on Price
Market research Magazine ArticleSurprisingly, your best tool for getting people to see beyond price may be the price itself.
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Sport-Fresh Gels: Choosing a Path
Strategy & Execution Case Study11.95View Details The founder and president of Sport-Fresh was in the middle of a four-state road trip to meet his firm's U.S. distributors and sales representatives. ... -
Raffles Holdings Limited - Valuation of a Divestiture
Finance & Accounting Case Study11.95View Details In 2005, CapitaLand announced the sale of the hotel business under its subsidiary Raffles Holdings Limited for US$1.45 billion. This included the sale... -
Autonomous Vehicles: Smooth or Bumpy Ride Ahead?
Sales & Marketing Case Study11.95View Details In early 2019, transportation was set to undergo a major transformation with the advent of autonomous vehicles (AVs), also referred to as driverless cars,... -
Rise of the New York Port
Global Business Case Study11.95View Details Discusses urban rivalry and the growth of New York City early in the nineteenth century. -
Aldi and the Hard-Discounters March Across America
Leadership & Managing People Case Study11.95View Details The economic woes of 2008 gave a boost to budget retailers such as Dollar General, Aldi, and these retailers have unleashed significant change in the... -
The Battle for Logan Airport: American Airlines versus JetBlue (C)
Strategy & Execution Case Study5.00View Details The entrance of JetBlue into the Boston area low-cost carrier market in 2004 is viewed as a direct attack on Major airlines and prompts American Airlines... -
AM FRESH in 2020
Leadership & Managing People Case Study11.95View Details -
Deutsche Telekom in 2023: Building the World's Leading Digital Telco
Management Case Study11.95View Details CEO Tim Höttges had successfully led Deutsche Telekom (DT) on an ambitious mission to become Europe's leading telecommunications service provider. All... -
Enpara.com: Digital Bank at a Crossroad
Sales & Marketing Case Study11.95View Details In March 2017, Elsa Pekmez Atan (MBA 2004), was wondering about the future of Enpara.com, a digital-only banking platform of QNB Finansbank. Since its... -
School of Rock: Tuning into Structured Empowerment (A)
Management Case Study11.95View Details In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price's... -
Coffee Wars in India: Café Coffee Day 2015
Strategy & Execution Case Study11.95View Details This case is an update of "Coffee Wars in India: Café Coffee Day 2013." It explores Café Coffee Day's progress after Starbuck's entry into India and the... -
Headspace vs. Calm: A Mindful Competition
Sales & Marketing Case Study11.95View Details By 2021, the mindfulness app wars reached their apex. Over 2,000 meditation apps were available to consumers, but two apps, Headspace and Calm, dominated... -
Ron Johnson: A Career in Retail
Sales & Marketing Case Study11.95View Details In April 2013, Ron Johnson (HBS '84) stepped down after just 18 months as CEO of J.C. Penney. In his brief tenure, Johnson, an acclaimed retailer respected... -
The Rise and Fall of the Circus
Strategy & Execution Case Study11.95View Details This case describes the origins of the traditional circus, including its rise to popularity in the United States in the 1800s, and examines the factors... -
Polaroid-Kodak (B3)
Strategy & Execution Case Study5.00View Details Supplements the (B1) case. -
The New Normal 2009 (A)
Finance & Accounting Case Study8.95View Details Recent dramatic global events suggest that the future financial landscape will be much different than what we see today. In a world where money, people... -
Supply Chain Close-Up: The Video Vault
Finance & Accounting Case Study11.95View Details The owners of the Video Vault struggle to determine the optimal stocking levels of home videos in an industry fraught with new technology, new pricing... -
Trader Joe's: At a crossroads?
Strategy & Execution Case Study11.95View Details When Covid-19 hit the US in 2020, the grocery retail industry underwent a greatly accelerated digital transformation as consumers' habits changed drastically... -
Southwest Airlines
Strategy & Execution Case Study11.95View Details After more than 45 years of service, the company was facing some major challenges. Legacy carriers in the United States had become more efficient, and... -
Salesforce.com: Creating a Blue Ocean in the B2B Space
Strategy & Execution Case Study11.95View Details The case describes a series of blue ocean strategic moves made by Salesforce.com in the CRM application market. In particular, the case addresses the...
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Why Network Neutrality Is Good for Business
Web-based technologies Digital ArticleEditor’s note: For an opposing viewpoint on this topic, see Robert E. Litan’s and Hal J. Singer’s entry “Why Business Should Oppose Net Neutrality.” In business school, where I teach, students are often predisposed to see legal concepts as impenetrable and foreign. I watch the lightbulbs go on as they see that Microsoft’s antitrust woes, […] -
Diversification via Acquisition: Creating Value
Mergers and acquisitions Magazine ArticleDuring the past 25 years an increasing proportion of U.S. companies have seen wisdom in pursuing a strategy of diversification. Between 1950 and 1970, for example, single-business companies comprising the Fortune “500” declined from 30% to 8% of the total. Acquisition has become a standard approach to diversification. In recent years the productivity of capital […] -
Sport-Fresh Gels: Choosing a Path
Strategy & Execution Case Study11.95View Details The founder and president of Sport-Fresh was in the middle of a four-state road trip to meet his firm's U.S. distributors and sales representatives. ... -
The Race for Space, and the Invasion of the Electric Scooters
Competitive strategy AudioDoes Space represent a real economic opportunity or are expensive endeavors like SpaceX a form of billionaire hubris? Youngme, Felix and Mihir discuss the Race for Space, before debating the viability of the electric scooter market in cities around the world. -
The Risky Business of Diversification
Innovation Magazine ArticleOn the basis of a sample from the top 200 of the Fortune “500” and data from the PIMS (Profit Impact of Market Strategies) project, this author gives some guidelines for established companies on what to expect from new ventures. He points out that it takes an average of 10 to 12 years before the […] -
Companyism and Do More Better
Competitive strategy Magazine ArticleImagine yourself solving an arithmetic problem with the top managers of a leading Japanese automobile company. As a group, Japanese producers already export 2.3 million passenger vehicles a year to the United States. They are also building capacity for an additional 2.5 million vehicles in North America. You remind your friends across the table that […] -
Raffles Holdings Limited - Valuation of a Divestiture
Finance & Accounting Case Study11.95View Details In 2005, CapitaLand announced the sale of the hotel business under its subsidiary Raffles Holdings Limited for US$1.45 billion. This included the sale... -
Inside Mount Sinai's Hospital-at-Home Program
Innovation & Entrepreneurship Digital ArticleIt led to fewer readmissions and complications. -
Bringing the Environment Down to Earth
Finance and investing Magazine ArticleManagers should make environmental investments for the same reason they make other investments: because they expect them to deliver positive returns or to reduce risks. -
Your Company's Energy Data Is an Untapped Resource
Technology & Operations Digital ArticleIt can drive revenue as well as cut costs.