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The Leadership Behaviors That Make or Break a Global Team
Leadership Digital ArticleResponsiveness matters. -
Research: Why Best Practices Don’t Translate Across Cultures
Cross-cultural management ResearchAnd what to do about it. -
How to Make a Global Joint Venture Work
International business Magazine ArticleDespite the great potential for conflict, many companies routinely—and successfully—use joint ventures. With the increasing use of this form of management, business leaders must think about the more effective way of managing: shared management or dominant parent. This author, drawing from his research with 37 joint ventures involving mostly North American and Western European companies, […] -
Immigrant Doctors Provide Better Care, According to a Study of 1.2 Million Hospitalizations
Business education ResearchAnd they make up one-quarter of U.S. physicians. -
Harnessing the Power of Age Diversity
Leadership & Managing People Big IdeaAre tensions between different generations escalating? In organizations, lack of trust between older and younger workers often yields a culture of competition... -
The Perils of Partnering in Developing Markets
Cross-cultural management Magazine ArticleHow a health care provider addresses the risks that come with globalization -
When Culture Doesn’t Translate
Globalization Magazine ArticleHow to expand abroad without losing your company’s mojo -
Mapping the World of Customer Satisfaction
Cross-cultural management Magazine ArticleTraditional satisfaction surveys often obscure the differences among consumers in different regions. -
How Much Autonomy Should You Give Your Global Teams?
International business Digital ArticleThree key factors to consider, based on more than 100 interviews with global executives. -
Why “I’m Sorry” Doesn’t Always Translate
Cross-cultural management Magazine ArticleEven after decades of cooperation in business and politics, America and Japan still trip over a seemingly simple concept: the apology. Neither culture appears to fully understand what the other means or expects. For instance, most Americans were unmoved by Toyota CEO Akio Toyoda’s effusive apologies in 2010, after widespread reports of malfunctioning Prius accelerators. […] -
Building Rapport Across Cultures
Leadership & Managing People Digital ArticleStrong interpersonal connections help work get done. -
Leadership Across Cultures
International business Magazine ArticleSome unexpected strengths (and weaknesses) in today’s world -
3 Situations Where Cross-Cultural Communication Breaks Down
Leadership & Managing People Digital ArticleAnd how to rise to the challenge. -
Global Teams That Work
Global strategy Magazine ArticleA framework for bridging social distance -
What the Best Cross-Cultural Managers Have in Common
Leadership & Managing People Digital ArticleThey consider change normal. -
Research: Executives' English Skills Affect the Outcomes of Earnings Calls
Communication Digital ArticleFor better or worse, English is now the language of global business. -
When Cultural Differences Interfere with Your Time
Leadership & Managing People Digital ArticleSometimes it's not your job to adapt. -
How Multinationals Can Help Advance LGBT Inclusion Around the World
Leadership & Managing People Digital ArticleEspecially in countries that are hostile to it. -
To Connect Across Cultures, Find Out What You Have in Common
Leadership & Managing People Digital ArticleFocusing on differences won't help you build trust. -
How to Build Trust on Your Cross-Cultural Team
Cross-cultural management Digital ArticleOne tactic: Address conflict immediately.
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Coats Indonesia: Leadership Challenges in an Unfamiliar Culture
Organizational Development Case Study11.95View Details Anurag Bhatt (AB), Managing Director (MD) of Coats Indonesia, was on a flight from Bangalore to Singapore on his way to Jakarta after a vacation. On the... -
Riverstone
Sales & Marketing Case Study11.95View Details In 2020, Luke Minion and the leadership team at Riverstone, a hog producer founded in 2013 in Shandong, China, were evaluating Riverstone's strategy as... -
Birla Carbon Egypt: Building Soft Power in a Foreign Country
Global Business Case Study11.95View Details Birla Carbon, a flagship business of the nearly $60-billion global conglomerate and India-headquartered Aditya Birla Group (ABG), is one of the world's... -
Snapp: Scaling under Sanctions in Iran (B)
Global Business Case Study5.00View Details The case opens in November 2020 as Eyad Alkassar and Mahmoud Fouz, co-founders of Iran's first and leading ride-hailing platform, Snapp, eagerly await... -
Silvio Napoli at Schindler India (A)
Strategy & Execution Case Study11.95View Details A young Italian MBA working for a Swiss multinational is sent to India to establish a subsidiary and implement the strategy he prepared at headquarters... -
3P Turbo - Cross Border Investment in Brazil
Finance & Accounting Case Study11.95View Details Faced with uncompetitive regulation, the founder of 3P Turbo, Jason Starks, was contemplating setting up a facility to manufacture automobile turbochargers... -
Lincoln Electric: Venturing Abroad
Strategy & Execution Case Study11.95View Details Lincoln Electric, a 100-year-old manufacturer of welding equipment and consumables based in Cleveland, Ohio, motivates its U.S. employees through a culture... -
Reclaiming the Land of Purple: Purpl's Mission to Unlock Finance in Lebanon
Finance & Accounting Case Study11.95View Details Karl Naim, Co-Founder and CEO of Purpl, embarked on a venture to lower remittance costs for his native Lebanon. Since October 2019, the Lebanese economy... -
KEMET: Leading Change across Cultural Boundaries (B)
Organizational Development Case Study5.00View Details This case relates how Richard finally decided to accept the great challenge, and thus formed an integration team of experts in different functions, and... -
Benihana of Tokyo
Technology & Operations Case Study11.95View Details Discusses the development of a chain of "theme" restaurants. The student is asked to evaluate the current operating strategy and suggest a long-term expansion... -
Globalization of CEMEX
Strategy & Execution Case Study11.95View Details CEMEX is a Mexican company that has become a major international competitor in cement while maintaining a higher level of profitability than other, longer-established... -
Levendary Cafe: The China Challenge
Global Business Case Study8.95View Details Just weeks into her new job, Mia Foster, a first time CEO with no international management experience, is faced with a major challenge at Levendary Café,... -
Snapp: Scaling under Sanctions in Iran (A)
Global Business Case Study11.95View Details The case opens in November 2019 as Eyad Alkassar and Mahmoud Fouz, co-founders of Iran's first and leading ride-hailing platform, Snapp, find out about... -
Lincoln Electric in China (B): Updates
Leadership & Managing People Case Study5.00View Details Supplement to case IN1256. This case looks at how Lincoln Electric, the US-based company renowned for its compensation scheme, tried to implement its... -
FAW-Volkswagen Audi: An Overall Definer of "Luxury" Cars in China (2001-2011)
Leadership & Managing People Case Study11.95View Details Audi has taken the lead in sales and dominated the luxury car market at the beginning of its entry in China. During the second stage (2001-2011), the... -
Huayi Compressor Barcelona: Post-Acquisition Challenges
Global Business Case Study11.95View Details Huayi Compressor Barcelona, S.L. was founded in 2013 when Huayi Group (Huayi), a Chinese state-owned enterprise, acquired Cubigel Compressors, S.A., a... -
National Cultural Differences and Global Business
Leadership & Managing People Case Study8.95View Details This note discusses the role of national cultural value differences for global business. The persistence of cultural value differences is particularly... -
Camel's Milk and Lamb's Liver (B)
Leadership & Managing People Case Study5.00View Details The case describes the cross-cultural challenges experienced by a French market researcher engaged to do an investment country report in Mauritania. To... -
KEMET: Leading Change across Cultural Boundaries (A)
Organizational Development Case Study11.95View Details This case describes how Richard Lou, KEMET's Director of China Operations, was offered an opportunity from the U.S. headquarters to integrate the Batam... -
National Culture and Management
Leadership & Managing People Case Study8.95View Details The note examines the relationship of national culture to management. Offers a definition of culture, explains the scope of culture and its many dimensions,...
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The Leadership Behaviors That Make or Break a Global Team
Leadership Digital ArticleResponsiveness matters. -
Research: Why Best Practices Don’t Translate Across Cultures
Cross-cultural management ResearchAnd what to do about it. -
Coats Indonesia: Leadership Challenges in an Unfamiliar Culture
Organizational Development Case Study11.95View Details Anurag Bhatt (AB), Managing Director (MD) of Coats Indonesia, was on a flight from Bangalore to Singapore on his way to Jakarta after a vacation. On the... -
Riverstone
Sales & Marketing Case Study11.95View Details In 2020, Luke Minion and the leadership team at Riverstone, a hog producer founded in 2013 in Shandong, China, were evaluating Riverstone's strategy as... -
How to Make a Global Joint Venture Work
International business Magazine ArticleDespite the great potential for conflict, many companies routinely—and successfully—use joint ventures. With the increasing use of this form of management, business leaders must think about the more effective way of managing: shared management or dominant parent. This author, drawing from his research with 37 joint ventures involving mostly North American and Western European companies, […] -
Birla Carbon Egypt: Building Soft Power in a Foreign Country
Global Business Case Study11.95View Details Birla Carbon, a flagship business of the nearly $60-billion global conglomerate and India-headquartered Aditya Birla Group (ABG), is one of the world's... -
Immigrant Doctors Provide Better Care, According to a Study of 1.2 Million Hospitalizations
Business education ResearchAnd they make up one-quarter of U.S. physicians. -
Harnessing the Power of Age Diversity
Leadership & Managing People Big IdeaAre tensions between different generations escalating? In organizations, lack of trust between older and younger workers often yields a culture of competition... -
Rethinking the East Asian Leadership Gap
Communication Digital ArticleThis is an MIT Sloan Management Review article. Many western multinationals have a tough time finding local talent in East Asia -a problem that global... -
Snapp: Scaling under Sanctions in Iran (B)
Global Business Case Study5.00View Details The case opens in November 2020 as Eyad Alkassar and Mahmoud Fouz, co-founders of Iran's first and leading ride-hailing platform, Snapp, eagerly await...