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Visualizing Hip-Hop Lyrics as Cultural Indicator
Design thinking Digital ArticleGraphics aren’t just an alternative to representation in words. -
The Science of What We Do (and Don’t) Know About Data Visualization
Design thinking Digital ArticleThere are still open questions, but the research can provide some answers about what works. -
Design Thinking Can Help Improve Care for the Elderly
Innovation Digital ArticleStarting with products to manage prescriptions. -
Innovation and the Highlander Principle
Innovation & Leadership Digital ArticleIt sounds like the opening to some kind of Dadaist joke - what does Highlander, a 1986 film about immortal warriors, have to do with innovation? The answer... -
Crap Circles
Analytics and data science Magazine ArticleThe most dubious business plan can look solid—even smart—if it’s cast as a virtuous circle. “See, we invest our profits in innovation to create delightful products that customers buy—which generate profits that we invest in innovation!” Who could argue with that? Indeed, the merit of self-reinforcing systems seems so obvious that businesspeople instinctively describe their […] -
Tell Better Data Stories with Motion and Interactivity
Design thinking Digital ArticleWhen it comes to making visualizations, time really is on your side. -
The Question All Smart Visualizations Should Ask
Design thinking Digital ArticleSurprisingly, it’s not, “What’s the best and most accessible way of presenting the data?” -
Why Design Thinking Won't Save You
Innovation & Leadership Digital ArticleWhenever I see a business magazine glow about design thinking, as BusinessWeek has done recently with this special report, and which Harvard Business... -
The Chart Wars Have Begun
Government Digital ArticleHow the spin we’re accustomed to in the verbal rhetoric of politicians is being mirrored in the visual realm. -
A Manifesto for Leaders: Time to Summon Your “Animal Spirits”
Disruptive innovation Digital ArticleWarning: This is my first post of 2009, so please excuse the length. You know things are dire when one of the country’s most influential columnists devotes several articles (and a new book) to parallels between what’s happening now and the Great Depression. Here’s Nobel laureate Paul Krugman in his latest New York Times column: […] -
Signs of the Times
IT management Magazine ArticleA history of the user icons on our phones and computers -
How IBM, Intuit, and Rich Products Became More Customer-Centric
Operations and supply chain management Digital ArticleThere is no one right way. -
How Urban Physics Can Improve Your Workplace
Workspaces design Digital ArticleJust look at what Google and Groupon have done to boost productivity. -
Smart Product Design
Innovation Magazine ArticleEven more than technical expertise, it’s the ability to connect the dots that drives innovative product design, says Dan Williams, who is widely known for the work he did on mobile phones when he was Motorola’s design director. Now, as the creative director for the design and innovation firm TZ Limited, Williams has turned his […] -
Make Your Company a Habit
Customer experience Digital ArticleWhat makes you effective at work? Perhaps you’d say it is your excellent communication skills, your deep background in your field, or perhaps your ability to think on your feet. Chances are, you wouldn’t focus much on your habits. Yet your routines are a powerful force that affects your daily behavior. Habits are associations that […] -
Choose the Right Innovation Method at the Right Time
Innovation Digital ArticleThe four stages of innovation require different tools. -
Why Design Thinking Works
Design thinking Magazine ArticleIt addresses the biases and behaviors that hamper innovation. -
Lean Doesn't Always Create the Best Products
Innovation & Leadership Digital ArticleEmpathetic design takes more time but delivers better results. -
Innovative Imitation
Innovation Magazine ArticleIt is often possible, and indeed profitable, for a company to have a purposeful strategy of innovative imitation. -
Companies Need to Do More for Employees and Customers with Disabilities
Design thinking Digital ArticleAccessibility makes products better for everyone.
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Lessons on Customer Engagement from Fan Controlled Football
Innovation Digital ArticleThe esports venture uses blockchain to let fans call the shots in real time. -
How AI Is Helping Companies Redesign Processes
AI and machine learning Digital ArticleCompanies like Shell and DBS Bank are using it to change how their work gets done. -
Innovating in Uncertain Times: Lessons from 2022
AI and machine learning Digital ArticlePlus strategies for driving transformative growth in 2023. -
What’s Stopping You from Reinventing Your Career?
Career transitions Digital ArticleFour traps that hold leaders back. -
How LinkedIn Redesigned Its HQ for Hybrid Work
Design thinking Digital ArticleThree lessons to create an office people want to work in. -
Using Fiction to Find Your Strategy
Strategy Digital ArticleImmersing yourself in possible futures allows you to be creative and open to unexpected possibilities. -
How Augmented Reality Can — and Can’t — Help Your Brand
Technology and analytics Digital ArticleIs it worth the investment? -
IDEO’s CEO, Sandy Speicher, Asks: What Is an Office Even For Now?
Business and society Digital ArticleGive people a reason—not a regulation—to come in to the office. -
Using Design Thinking to Improve Worker Safety in Manufacturing
Workplace health and safety Digital ArticleOne firm in India wanted to understand what leads workers to make unsafe choices, and why unsafe conditions go unreported. -
Do Your Digital Design Choices Take Advantage of Customers?
Government policy and regulation Digital ArticleOptions that manipulate consumers into spending more can also hurt you in the long run. - SPONSOR CONTENT FROM SIEMENS
How Data Can Help Optimize a Product’s Ecological Footprint
Innovation Sponsor ContentSponsor content from Siemens. -
To Build More-Inclusive Technology, Change Your Design Process
Business and society Digital ArticleLessons from Microsoft, Airbnb, and Oracle. -
5 Lessons from Penn Medicine’s Crisis Response
Design thinking Digital ArticleFive crucial takeaways. -
What Will the Retail Experience of the Future Look Like?
Design thinking Digital ArticlePhysical spaces will look and feel vastly different post-Covid. - SPONSOR CONTENT FROM THE GOVERNMENT OF JAPAN
How the Japanese Government’s New “Sandbox” Program Is Testing Innovations in Mobility and Technology
Design thinking Sponsor ContentSponsor content from The Government of Japan -
How Digital Design Drives User Behavior
Behavioral economics ResearchA review of the research. -
Companies Need to Do More for Employees and Customers with Disabilities
Design thinking Digital ArticleAccessibility makes products better for everyone. -
3 Ways Health Care Leaders Can Encourage Experimentation
Innovation Digital ArticleConsensus is often the enemy of innovation. -
Jony Ive and the Myth that Only Certain People Can Design
Design thinking Digital ArticleTake inspiration from his work by making something yourself. -
When Customers Want to See the Human Behind the Product
Customer experience Digital ArticleSometimes people will pay more for the handmade and the authentic.
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IDEO: Human-Centered Service Design
Leadership & Managing People Case Study11.95View Details The case describes IDEO, one of the world's leading design firms, and its human-centered innovation culture and processes. It is an example of what managers... -
MyT Brewer (A)
Management Case Study11.95View Details Amit Kasliwal was a participant of the Post Graduate Program for Executives at the Indian Institute of Management, Ahmedabad in 2013 when he came up with... -
Huntington Hospital (A): Empowering Staff
Leadership & Managing People Case Study11.95View Details Kim Markey began as executive director of revenue cycle at Huntington Hospital (HH) in November 2012. Located in Pasadena, California, HH was a 625-bed... -
Savemom: The Smart Wearable Solution for Maternal Health Care
Management Case Study11.95View Details In January 2020, two social entrepreneurs were looking back at the first five years of operation of their venture JioVio Healthcare. The entrpreneurs... -
OpenIDEO
Innovation & Entrepreneurship Case Study11.95View Details The case describes OpenIDEO, an online offshoot of IDEO, one of the world's leading product design firms. OpenIDEO leverages IDEO's innovative design... -
Design Thinking and Innovation at Apple
Innovation & Entrepreneurship Case Study11.95View Details Describes Apple's approach to innovation, management, and design thinking. For several years, Apple has been ranked as the most innovative company in... -
HBR's 10 Must Reads 2019: The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Now What?" by Joan C. Williams and Suzanne Lebsock) (HBR's 10 Must Reads)
24.95View Details A year's worth of management wisdom, all in one place. We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review... -
AstraZeneca(China): Leveraging Offline Doctor-Patient Relationships in Online Healthcare Service Platform
Management Case Study11.95View Details The sales of various drug products for AstraZeneca, a multinational pharmaceutical company, have been greatly impacted by the volume-based procurement... -
McKinsey and LUNAR: Acquiring a Design Firm
Innovation & Entrepreneurship Case Study11.95View Details The case explores the possible acquisition by McKinsey &Company of design company LUNAR in response to the new directions management consulting is taking.... -
Design Thinking in Action (C): Experimentation in Action at South Western Railway
Management Case Study5.00View Details This third case in the series that begins with "Design Thinking in Action (A): South Western Railway" (UVA-S-0377) describes two waves of experimentation... -
HBR's 10 Must Reads 2022 (Paperback + Ebook)
Leadership & Managing People Special Offer34.95View Details A year's worth of management wisdom, all in one place. We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review... -
HBR's 10 Must Reads on Design Thinking (with featured article "Design Thinking" By Tim Brown)
24.95View Details Use design thinking for competitive advantage. If you read nothing else on design thinking, read these 10 articles. We've combed through hundreds of Harvard... -
Qualitative Customer Research
Technology & Operations Case Study8.95View Details In order to create products and services that are successful in the market, it is crucial for companies and start-ups to develop empathy and understanding... -
Public Sector Service Design: Designing the Employment Pass Service Centre for the Ministry of Manpower, Singapore
Technology & Operations Case Study11.95View Details The Ministry of Manpower in Singapore is designing a new employment pass processing centre. Working with a lean-thinking approach and using previous centers... -
Huntington Hospital (B): Empowering Staff
Leadership & Managing People Case Study5.00View Details The B case begins with the consultants' proposal to Kim Markey, executive director of revenue cycle at Huntington Hospital (HH). The proposal is untraditional... -
HBR Guide to Designing Your Retirement
21.95View Details Set yourself up for a successful transition. Retirement is perhaps the greatest and most deeply personal career transition you'll ever make. Will you... -
Design Thinking in Action (A): South Western Railway
Management Case Study11.95View Details with a description of three concepts it inspired and an invitation to design a set of experiments to test the concepts' desirability, feasibility, and... -
Hannah Beachler: Worldbuilding in Wakanda
Management Case Study11.95View Details Hannah Beachler combines a collection of diverse interests and experiences as she pursues a career as a Production Designer in Hollywood. Collaborations... -
SAP Design Thinking, Part B
Leadership & Managing People Case Study5.00View Details Supplement to case SM250B. The SAP Design Thinking case follows the path of Sam Yen, Chief Design Officer at SAP, on his quest to infuse design thinking... -
Climeworks (A): A Visionary Business to Help Stop Climate Change
Strategy & Execution Case Study11.95View Details Christoph Gebald and Jan Wurzbacher founded Zurich-based start-up Climeworks in 2009 based on technology they had developed, which they claimed would...
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Visualizing Hip-Hop Lyrics as Cultural Indicator
Design thinking Digital ArticleGraphics aren’t just an alternative to representation in words. -
The Science of What We Do (and Don’t) Know About Data Visualization
Design thinking Digital ArticleThere are still open questions, but the research can provide some answers about what works. -
Vertical Farming and the Future of Food (with ZERO Farms’ Daniele Modesto)
Innovation AudioZERO Farms CEO Daniele Modesto speaks to Azeem Azhar about the role of vertical farming in the future of food. -
Design Thinking Can Help Improve Care for the Elderly
Innovation Digital ArticleStarting with products to manage prescriptions. -
Innovation and the Highlander Principle
Innovation & Leadership Digital ArticleIt sounds like the opening to some kind of Dadaist joke - what does Highlander, a 1986 film about immortal warriors, have to do with innovation? The answer... -
Crap Circles
Analytics and data science Magazine ArticleThe most dubious business plan can look solid—even smart—if it’s cast as a virtuous circle. “See, we invest our profits in innovation to create delightful products that customers buy—which generate profits that we invest in innovation!” Who could argue with that? Indeed, the merit of self-reinforcing systems seems so obvious that businesspeople instinctively describe their […] -
Tell Better Data Stories with Motion and Interactivity
Design thinking Digital ArticleWhen it comes to making visualizations, time really is on your side. -
IDEO: Human-Centered Service Design
Leadership & Managing People Case Study11.95View Details The case describes IDEO, one of the world's leading design firms, and its human-centered innovation culture and processes. It is an example of what managers... -
MyT Brewer (A)
Management Case Study11.95View Details Amit Kasliwal was a participant of the Post Graduate Program for Executives at the Indian Institute of Management, Ahmedabad in 2013 when he came up with... -
The Question All Smart Visualizations Should Ask
Design thinking Digital ArticleSurprisingly, it’s not, “What’s the best and most accessible way of presenting the data?”