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Need a Favor? Research Suggests It's Best to Ask In Person.
Communication Digital ArticleA recent study found that people were 67% more likely to agree to in-person requests than those made over audio or video call. -
When an Employee or Spokesperson Criticizes Your Company
Communication Digital ArticleAdvice for navigating a contentious climate. -
How to Raise Sensitive Issues During a Virtual Meeting
Managing conflicts Digital ArticleCreate safety so people can open up. -
5 Ways to Get Better at Asking for Help
Leadership & Managing People Digital ArticleIt's essential to collaboration. -
So Your Boss Is Always Canceling Meetings Last Minute
Managing up Digital ArticleHere’s how to address the problem in a productive way. -
4 Conversations Leaders in the #MeToo Era Should Be Ready For
Communication Digital ArticleGood leadership is about preventing incidents - not just responding to them. -
When to Give Verbal Feedback — and When to Do It in Writing
Giving feedback Digital ArticleDon’t default to your comfort zone. Deliver your message in the way that works best for the situation. -
How to Leave a Job You Love
Leadership & Managing People Digital ArticleReflect on what you've learned and how you've grown. -
How Leaders Can Get the Feedback They Need to Grow
Receiving feedback Digital ArticleSix tips for soliciting radical candor. -
How to Overcome Red Flags on Your Resume
Difficult conversations Digital ArticleTake control of your narrative. -
How to Manage an Employee Who Cries Easily
Leadership & Managing People Digital ArticleAcknowledge their feelings without getting sidetracked. -
Don't Let Frustration Make You Say the Wrong Thing
Leadership & Managing People Digital ArticleWhat you want to say probably isn't what you should say. -
Defusing an Emotionally Charged Conversation with a Colleague
Managing conflicts Digital ArticleThings to actually say. -
Working with a Colleague Who Feels That the World Is Against Them
Leadership & Managing People Best PracticeBe someone who's not fun to grumble to. -
Intimate Partner Violence Is a Workplace Issue
Leadership & Managing People Digital ArticleWork can be a haven for people experiencing IPV. Managers and colleagues need to be prepared to offer safety and support. -
How to Handle a Disagreement on Your Team
Leadership & Managing People Digital ArticleRely on your mediation skills, not your authority. -
How to Handle Office Gossip ... When It's About You
Leadership & Managing People Digital ArticleThree ways to navigate an awkward situation. -
Stress Leads to Bad Decisions. Here's How to Avoid Them
Leadership & Managing People Digital ArticleStep back and look for more options. -
How Design Thinking Is Improving Patient-Caregiver Conversations
Customer service Digital ArticlePatients want to talk about their treatment in different ways. -
Office Politics Isn’t Something You Can Sit Out
Managing yourself Digital ArticleYou do so at your own risk.
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Stop Playing Favorites
Managing people Magazine ArticleAll managers have in-groups and out-groups. Here’s how to manage those dynamics more effectively. -
When Your New Boss Is a Micromanager
Managing yourself Digital ArticleWhy they might be hovering — and what you can do about it. -
How to Get Your Team to Actually Speak Up
Leadership Digital ArticleTactics to help managers create a culture of psychological safety, transparency, and trust. -
The Importance of Setting Boundaries with Your Mentor
Mentoring Digital ArticleWhen communicated thoughtfully, clear limits lead to a positive and mutually respectful relationship. -
How to Work for an Overly Critical Boss
Managing up Digital ArticleFive strategies to consider when every task, no matter how small, seems to invite scrutiny. -
How to Talk to an Employee Who Isn’t Meeting Expectations
Difficult conversations Digital ArticleIt’s an opportunity to address the gap between the work they’re delivering and the company’s goals. -
When Someone You Manage Isn’t Following the Return-to-Office Policy
Managing people Digital ArticleHow to strike a balance between enforcing company mandates and supporting the needs of your team. -
How to Gracefully Decline a Promotion
Career transitions Best PracticeThere’s no need to give an exhaustive explanation for your decision. But you should frame it strategically. -
5 Ways Executives Can Manage Conflict with the Board
Boards Digital ArticleFoster a healthy dialogue by taking these steps early and often. -
What to Do When Your Team Blames You
Difficult conversations Digital ArticleFair or not, you need to work through the experience while keeping important relationships intact. -
How to Discuss the Undiscussables on Your Team
Leading teams Digital ArticleStrategies for addressing common workplace woes before they damage morale. -
How to Protect Your Boundaries When Your Company Is Struggling
Work-life balance Digital ArticleWorking longer hours may feel heroic, but you’ll be better off focusing your energy where it will have the biggest impact. -
Getting Along: My New Manager Didn’t Give Me the Promotion I Was Promised
Careers Digital ArticleHBR’s advice columnist on how to work through your disappointment. -
How to Succeed When You’re Not the Boss’s Favorite
Managing yourself Digital ArticleStrategies to try when you’re feeling unvalued and overlooked. -
Preparing Your Team for a Year of Intense Political Polarization
Leadership Digital ArticleHow to encourage people to productively disagree while maintaining mutual respect. -
How to Deal with a Condescending Colleague
Giving feedback Digital ArticleIt can be particularly roiling when your know-it-all coworker is actually right. -
HBR’s Picks on Managing Social and Political Issues at Work
Business and society Big IdeaArticles and podcast episodes on speaking up, employee activism, and politics. -
A Leader’s Guide to Navigating Employee Activism
Business and society Big IdeaHow companies can choose when — and whether — to act on employees’ concerns. -
When Business and Politics Collide
Management Digital ArticleToday's employees, particularly young ones, expect their employers to speak out about the social, political, and environmental issues they care about.... -
How to Talk to Your Team About a Decision You Disagree With
Managing people Digital ArticleUpper management sometimes makes choices you don’t like. How can you navigate your disappointment with grace and resilience?
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Bosses, Coworkers, and Building Great Work Relationships (HBR Work Smart Series)
Management Book22.00View Details I'm not here to make work friends. Or am I? Managers, peers, work friends, mentors, frenemies, annoying people, romantic interests, your boss's boss,... -
Advanced Laser Clinics (A)
Leadership & Managing People Case Study11.95View Details How do you tell one of your direct reports that she stinks? This case explores the dynamics behind having difficult conversations, and giving and receiving... -
Denise Frazer and Paolo Canto: A Case Vignette on Feedback - Denise Frazer's Perspective
Leadership & Managing People Case Study11.95View Details Denise Frazer and Paolo Canto, two HBS students, have decided to give each other feedback on their class participation. While Denise believes that she... -
Influence and Persuasion (HBR Emotional Intelligence Series)
19.99View Details Changing hearts is an important part of changing minds. Research shows that appealing to human emotion can help you make your case and build your authority... -
Stress in the Workplace: Mental Health Conversations-The Employee
Management Case Study11.95View Details Most managers will one day be in a situation where they must help another employee with a mental health issue. How should they prepare for these conversations?... -
Shenzhen Filtroil: Finding Balance
Global Business Case Study11.95View Details Jeremy Leahman, president of Filtroil, Inc., and Albert Randolph, founder of the firm, had partnered with a supplier in China to ramp up the manufacture... -
HBR's 10 Must Reads for Sales and Marketing Collection (5 Books)
Sales & Marketing Book115.00View Details Stop pushing products. Start empowering your salespeople cultivating relationships with the right customers. In today's economy, companies are fighting... -
Ponce de Leon: Confidential Instructions for Poppie Santoni, Director
Leadership & Managing People Case Study8.95View Details Ponce de Leon (POL) is a four-party negotiation exercise in which a film studio is trying to sign a major actress to star in an upcoming movie. The negotiation... -
Virtual EI (HBR Emotional Intelligence Series)
19.99View Details Be mindful, empathetic, and authentic--even on-screen. Managing your team, building relationships and trust, and facilitating effective meetings in a... -
Dealing With A Toxic Boss A
Leadership & Managing People Case Study11.95View Details This case is divided into A, B, and C cases. See OB85 Dealing with a Toxic Boss for an expanded version of the full case. A Case: Ned was an upper middle... -
Andy Smith's Struggles
Leadership & Managing People Case Study11.95View Details This case is about the diagnosis of Alzheimer's at a relatively young age, at a time when the patients are forced to juggle jobs, family, and dementia.... -
Buy-In: Saving Your Good Idea from Getting Shot Down
Strategy & Execution Book25.00View Details You've got a good idea. You know it could make a crucial difference for you, your organization, your community. You present it to the group, but get confounding... -
HBR Guide to Designing Your Retirement
21.95View Details Set yourself up for a successful transition. Retirement is perhaps the greatest and most deeply personal career transition you'll ever make. Will you... -
Negotiation Advice: A Synopsis
Strategy & Execution Case Study8.95View Details Distills the negotiation advice of more than a dozen general books on negotiation. Compares and contrasts specific prescriptions and organizes the books... -
Denise Frazer and Paolo Canto: A Case Vignette on Feedback - Paolo Canto's Perspective
Leadership & Managing People Case Study11.95View Details Denise Frazer and Paolo Canto, two HBS students, have decided to give each other feedback on their class participation. While Paolo believes that he has... -
Note on Difficult Conversations in the Family Enterprise
Management Case Study8.95View Details The best time to have a difficult conversation is, ideally, as soon as possible. Engaging in challenging conversations early can produce beneficial results... -
Dealing With A Toxic Boss C
Leadership & Managing People Case Study5.00View Details This case is divided into A, B, and C cases. See OB85 Dealing with a Toxic Boss for an expanded version of the full case. A Case: Ned was an upper middle... -
Mindful Listening (HBR Emotional Intelligence Series)
19.99View Details Listening is a critical skill that leaders and managers often take for granted. By learning to listen mindfully, you can keep your employees more engaged,... -
Ramesh Patel at Aragon Entertainment Limited
Leadership & Managing People Case Study11.95View Details Ramesh Patel, a high potential employee, was excited to be named to the company's New Horizons Board, a select team responsible for producing recommendations... -
Moral Complexity in Leadership: Hubris and Humility "Dead Men's Path," by Chinua Achebe
Management Case Study11.95View Details The "Moral Complexity in Leadership" series of cases and teaching notes help business instructors harness the power of fiction to prepare students for...
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Need a Favor? Research Suggests It's Best to Ask In Person.
Communication Digital ArticleA recent study found that people were 67% more likely to agree to in-person requests than those made over audio or video call. -
When an Employee or Spokesperson Criticizes Your Company
Communication Digital ArticleAdvice for navigating a contentious climate. -
How to Raise Sensitive Issues During a Virtual Meeting
Managing conflicts Digital ArticleCreate safety so people can open up. -
5 Ways to Get Better at Asking for Help
Leadership & Managing People Digital ArticleIt's essential to collaboration. -
So Your Boss Is Always Canceling Meetings Last Minute
Managing up Digital ArticleHere’s how to address the problem in a productive way. -
4 Conversations Leaders in the #MeToo Era Should Be Ready For
Communication Digital ArticleGood leadership is about preventing incidents - not just responding to them. -
When to Give Verbal Feedback — and When to Do It in Writing
Giving feedback Digital ArticleDon’t default to your comfort zone. Deliver your message in the way that works best for the situation. -
How to Leave a Job You Love
Leadership & Managing People Digital ArticleReflect on what you've learned and how you've grown. -
Ask an Expert: My Team Members Keep Leaving Me Out
Difficult conversations AdviceIs it intentional ostracism? -
How Leaders Can Get the Feedback They Need to Grow
Receiving feedback Digital ArticleSix tips for soliciting radical candor.