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Managing the Risks of Generative AI
Technology & Operations Digital ArticleGuidelines for companies as they implement the next generation of AI tools. -
Are Your Digital Platforms Wasting Your Customers’ Time?
Customer experience Digital ArticleInstead of just responding to requests, anticipate people’s needs. -
The Truth About Blockchain
Technology & Operations HBR BestsellerContracts, transactions, and records of them provide critical structure in our economic system, but they haven't kept up with the world's digital transformation.... -
Evolve (Again)
Organizational Development Magazine ArticleIn an ever-changing technology landscape, continuous adaptation is key. -
How Legacy Companies Can Pivot to a Platform Model
Strategy & Execution Digital ArticleLessons from several firms who have made the switch. -
The Two Big Reasons That Digital Transformations Fail
Leadership & Managing People ResearchResults from a study of 1,350 companies. -
From the People Who Brought You Voodoo Economics
Strategy & Execution Magazine ArticleGeorge Gilder, in the March-April 1988 HBR, attacked MIT's Charles Ferguson for believing that many, small, entrepreneurial companies will do more for... -
Half-Truth of First-Mover Advantage
Strategy & Execution Magazine ArticleMany executives take for granted that the first company in a new product category gets an unbeatable head start and reaps long-lasting benefits. But that... -
Small Businesses Play a Big Role in Supply-Chain Resilience
Operations and supply chain management Digital ArticleBut lagging technology can make them a weak link. -
Building a Great Customer Experience in the Metaverse
Sales & Marketing Digital ArticleIt offers new opportunities for interactivity, personalization, and adventure. -
3 Areas Where AI Will Boost Your Competitive Advantage
Technology & Operations Digital ArticleAlgorithms are now essential for making predictions, boosting efficiency, and optimizing in real-time. -
Microsoft’s Jared Spataro on How the Pandemic Sped Up Technological Change (and Moved Us Closer to the Metaverse)
Business and society Digital ArticleAvatars, holograms, and other metaverse technologies will facilitate human connection in the months and years ahead. -
Do You Know How Your Teams Get Work Done?
Leading teams Digital ArticleNew research suggests many managers don’t — but machine learning can help close the gap. -
4 Types of Business Transformation
Digital transformation Digital ArticleWhich is your organization facing? -
On the Horizon: Six Sources of Limitless Energy?
Technology & Operations Magazine ArticleTrying to keep up with the world's insatiable appetite for energy, scientists and entrepreneurs are exploring six innovative concepts: high-altitude wind... -
Disruptive Change: When Trying Harder Is Part of the Problem (HBR OnPoint Enhanced Edition)
Strategy & Execution Magazine ArticleWhen a company faces a major disruption in its markets, managers' perceptions of the disruption influence how they respond to it. If, for instance, they... -
How Midsize Companies Can Drive Digital Transformation
Strategy & Execution Digital ArticleLeaders need to focus on five key areas. -
Right Tech, Wrong Time
Innovation & Entrepreneurship Magazine ArticleWhy do some transformative technologies dominate the market quickly, while others take decades to catch on? It's a function not just of the technologies... -
Why Becoming a Data-Driven Organization Is So Hard
Data management Digital ArticleCompany culture is often a bigger hurdle than any technical problem. -
A Tool for Balancing Your Company's Digital Investments
Finance & Accounting Digital ArticleTake a portfolio approach.
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Manik Distribution Agency: An Existential Challenge
Management Case Study11.95View Details Mr. Dharamdas Desai was running a distribution agency in Madhopura, a town in the state of Madhya Pradesh, India. He asked his son, Paresh, to analyze... -
Enpara.com: Digital Bank at a Crossroad
Sales & Marketing Case Study11.95View Details In March 2017, Elsa Pekmez Atan (MBA 2004), was wondering about the future of Enpara.com, a digital-only banking platform of QNB Finansbank. Since its... -
WaveRider Communications, Inc.: The Wireless Last Mile
Strategy & Execution Case Study11.95View Details WaveRider Communications, Inc., a Toronto-based company, had a mission to become the leader in global wireless technology by developing, selling, and... -
Siemens Healthineers: A Digital Journey
Management Case Study11.95View Details The case delves into the digital transformation journey of Siemens Healthineers (SHS), a prominent player in the medical technology industry aiming to... -
Indian Oil Corp. Ltd.: Project Manthan
Technology & Operations Case Study11.95View Details Indian Oil Corp., a public sector undertaking of the government of India, faces the prospect of the deregulation of the oil industry in India and the... -
Fluidity: The Tokenization of Real Estate Assets
Finance & Accounting Case Study11.95View Details In December 2018, the blockchain startup Fluidity was about to participate in its first tokenization deal, which would create digital access to property... -
Power and Prediction: The Disruptive Economics of Artificial Intelligence
Strategy & Execution Book30.00View Details Disruption resulting from the proliferation of AI is coming. The authors of the bestselling "Prediction Machines" can help you prepare. Artificial intelligence... -
Frost, Inc. (A)
Technology & Operations Case Study11.95View Details In many ways Frost is an archetypal, small, dying manufacturing firm. With profits gone in a no-growth business and unable to diversify, Charles Frost... -
Disruption in Detroit: Ford, Silicon Valley, and Beyond (B)
Leadership & Managing People Case Study8.95View Details The (A) case focuses on the Ford Motor Company in Spring 2016 and how its then-CEO, Mark Fields, and his senior management team should best respond to... -
5G Wireless Technology, 2019
Strategy & Execution Case Study8.95View Details This note explores the technology and economics of emerging 5G networks. -
The Dabbawala System: On-Time Delivery, Every Time
Technology & Operations Case Study11.95View Details Describes the Mumbai-based Dabbawala organization, which achieves very high service performance (6 Sigma equivalent or better) with a low-cost and very... -
Cybersecurity at FireEye: Human+AI
Technology & Operations Case Study11.95View Details Analysts have often compared keeping up with Cybersecurity threats to running on a treadmill that keeps speeding up; the runner cannot move forward and... -
The Age of Unreason
28.00View Details In an era when change is constant, random, and, as Handy calls it, discontinuous, it is necessary to break out of old ways of thinking in order to use... -
Transforming a Successful Organization: Societal Changes Challenge the Alumni Association of the University of Michigan
Management Case Study11.95View Details This case is about the transformation of the Alumni Association of the University of Michigan (AAUM), one of the major organizations in its field. It... -
SHEIN vs. Zara: Digital transformation in the fast-fashion industry
Strategy & Execution Case Study11.95View Details In May 2021, SHEIN overtook Amazon as the most downloaded shopping app on the US iOS and Android app stores. During the pandemic in 2020, SHEIN achieved... -
AT&T, Retraining, and the Workforce of Tomorrow
Organizational Development Case Study11.95View Details By the late 2000s, rapid changes in the telecommunications industry forced AT&T's management team to take on a task that CEO Randall Stephenson called... -
Mastercard Labs (B)
Organizational Development Case Study5.00View Details When Ajaypal (Ajay) Banga became the CEO of Mastercard in 2010, digital technologies were on the rise, and innovation needed to become a strategic imperative... -
The Royal Belgian Football Association: A World-Class Digital Strategy
Strategy & Execution Case Study11.95View Details The Royal Belgian Football Association (RBFA), the governing body of Belgian football, had experienced tremendous success on the pitch and wanted to capitalize... -
E.I. du Pont de Nemours and Co. (B)
Technology & Operations Case Study5.00View Details DuPont must decide whether to launch a new non-GM (genetically modified) soybean that is tolerant to chemical sprays. In the face of rapid introductions... -
C3.ai-Driven to Succeed
Strategy & Execution Case Study11.95View Details CEO Tom Siebel navigates his artificial intelligence (ai) startup through a series of pivots, market expansions, and even an elephant attack to become...
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Managing the Risks of Generative AI
Technology & Operations Digital ArticleGuidelines for companies as they implement the next generation of AI tools. -
Manik Distribution Agency: An Existential Challenge
Management Case Study11.95View Details Mr. Dharamdas Desai was running a distribution agency in Madhopura, a town in the state of Madhya Pradesh, India. He asked his son, Paresh, to analyze... -
Are Your Digital Platforms Wasting Your Customers’ Time?
Customer experience Digital ArticleInstead of just responding to requests, anticipate people’s needs. -
The Truth About Blockchain
Technology & Operations HBR BestsellerContracts, transactions, and records of them provide critical structure in our economic system, but they haven't kept up with the world's digital transformation.... -
Evolve (Again)
Organizational Development Magazine ArticleIn an ever-changing technology landscape, continuous adaptation is key. -
How Legacy Companies Can Pivot to a Platform Model
Strategy & Execution Digital ArticleLessons from several firms who have made the switch. -
The Two Big Reasons That Digital Transformations Fail
Leadership & Managing People ResearchResults from a study of 1,350 companies. -
Enpara.com: Digital Bank at a Crossroad
Sales & Marketing Case Study11.95View Details In March 2017, Elsa Pekmez Atan (MBA 2004), was wondering about the future of Enpara.com, a digital-only banking platform of QNB Finansbank. Since its... -
Technological Pioneering and Competitive Advantage: The Birth of the VCR Industry
Technology & Operations Digital ArticleExamines a significant example of "technological pioneering"--the development of an emerging technology in pursuit of future commercial opportunity. In...