Employee engagement

Kim Markey began as executive director of revenue cycle at Huntington Hospital (HH) in November 2012. Located in Pasadena, California, HH was a 625-bed...

WestJet Airlines had achieved a lot. The airline had taken to the skies only 13 years earlier, with three airplanes flying to five destinations. Now,...

Can the workplace be more productive by including avatars, three-dimensional environments, and participant-driven outcomes? This grounded and thought-provoking...

The B case begins with the consultants' proposal to Kim Markey, executive director of revenue cycle at Huntington Hospital (HH). The proposal is untraditional...

The one primer you need to develop your managerial and leadership skills. Whether you're a new manager or looking to have more influence in your current...

Ten years ago, two INSEAD professors broke ground by introducing "blue ocean strategy," a new model for discovering uncontested markets that are ripe...

Silver Spark Apparel Ltd. (SSAL), established in 2004 near Bangalore, India, was a wholly owned subsidiary of Raymond Ltd. The plant had significant expertise...

This case concerns the efforts of a multigenerational family business to leverage and benefit from the board on key related issues: succession of the...

Listening is a critical skill that leaders and managers often take for granted. By learning to listen mindfully, you can keep your employees more engaged,...

The turnaround coordinator at Chem-ARC Industries (Chem-ARC) had to solve a dispute involving multiple stakeholders within the Turnaround Scheduling and...

Invest in your most valuable resource: your people. Top talent is hard to come by. And seeing your stars walk out the door is painful--and expensive....

The chief executive officer of Modern Appliances wants to change the culture in the company towards one of engagement of people at all levels of the organization....

First National Bank (FNB), one of South Africa's "Big Four" banks, has, under the stewardship of its CEO, invested in a strategy of innovation to grow...

Life's too short to be unhappy at work. "I'm working harder than I ever have, and I don't know if it's worth it anymore." If you're a manager or leader,...

Focuses on the management style of Fred Henderson in the context of a relatively stable business environment within Xerox Corporation. To be contrasted...

In 2015, Edip Ilkbahar, HBC's founder and CEO, was looking over the plans for a new branch in Cyprus. Since the inception of the company by the Alarko...

A chief human resource executive of an automotive company in India, faced with exits of promising employees, was reviewing the efficacy and relevance...

Stress and burnout are rampant. Recognize the signs and make the right changes. The always-on workplace and increasing pressures are leading to high rates...

In late 2018, evidence emerged that many of Google's temporary help agency workers, vendors, and independent contractors ("TVCs") were unhappy with the...

Business success begins with trust. Trust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more...

Brewer says inclusion and equity are about making employees feel seen and heard.

The latest wave of Covid-19 is pushing us to new depths of personal resilience.

A survey of more than 400,000 employees, from physicians and nurses to security and maintenance workers, finds that organizational culture is key.

Leaders at all levels are now being asked to achieve a common goal: to make sure that everyone on their team feels like they belong. There is widespread...

It’s good for people — and for the bottom line.

The executive search firm Egon Zehnder has found that executives with extraordinary curiosity are usually able, with the right development, to advance...

This article looks at the relevance of corporate social responsibility (CSR) for engaging employees, including its impact on their motivation, identity,...

Adopt a data-driven approach.

Kim Markey began as executive director of revenue cycle at Huntington Hospital (HH) in November 2012. Located in Pasadena, California, HH was a 625-bed...

Great managers know how to infuse work with meaning. But why wait for them to do it?