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Giving a High Performer Productive Feedback
Managing people Best PracticeGiving feedback, particularly constructive feedback, is often a stressful task. As counterintuitive as it may seem, giving feedback to a top performer can be even tougher. Top performers may not have obvious development needs and in identifying those needs, you can sometimes feel like you’re being nitpicky or over-demanding. In addition, top performers may not […] -
How to Keep Your Star Performers in Trying Times
Employee retention Best PracticeWhen the economy is slow and unemployment rates are high, it’s easy to think your employees will happily stay put in their current jobs. But that’s a dangerous assumption. Research shows that voluntary turnover rates increase as consumer confidence builds. This means, as a manager, you need to figure out ways to retain your top […] -
Don't Let Your Brain's Defense Mechanisms Thwart Effective Feedback
Communication Digital ArticleTurn instinctive thoughts into productive actions. -
When to Give Verbal Feedback — and When to Do It in Writing
Giving feedback Digital ArticleDon’t default to your comfort zone. Deliver your message in the way that works best for the situation. -
The Case of the Needy Employee
Giving feedback Digital ArticleMake Your Case relies on your insights to help readers solve pressing business problems. You can help by leaving a comment below or by rating the comments of others — after a week, a guest expert will also weigh in. * * * “Knock, knock!” says a voice behind you. You swivel your chair around […] -
Speaking Up Takes Confidence, Candor, and Courage
Leadership & Managing People Digital ArticleHave you ever wondered whether your work efforts were really creating value? From what I've seen in organizations, a lot of people have that experience.... -
Employee Recognition and Reward When Times Are Tough
Motivating people Digital ArticleIn this economic climate, it is more critical than ever to make your staff feel recognized for their contributions. Harvard Management Update sought the advice of best-selling author and employee motivation expert Bob Nelson, who has worked with such companies as FedEx, Time Warner, and IBM, on how to best handle this. 1.What’s so important […] -
How to Give Negative Feedback When Your Organization Is "Nice"
Communication Digital ArticleYou still have to do it. -
Will You Help or Heave Your Underperformers?
Leadership & Managing People Digital Articleby Paul Michelman -
The Trouble With Bright Kids
Receiving feedback Digital ArticleIt’s not easy to live up to your fullest potential. There are so many obstacles that can get in the way: bosses that don’t appreciate what you have to offer, tedious projects that take up too much of your time, economies where job opportunities are scarce, the difficulty of juggling career, family, and personal goals. […] -
Garbage In, Great Stuff Out
Decision making and problem solving Magazine ArticlePristine data are great for computers. But when it comes to people, messy inputs make for the best decisions. -
When to Give Feedback in a Group and When to Do It One-on-One
Communication Digital ArticleGuidelines for choosing the right setting. -
How Asking Multiple People for Advice Can Backfire
Communication ResearchAdvisors don't like when their advice is disregarded. -
The Power of Listening in Helping People Change
Communication Digital ArticleDon't just give feedback. -
A New Conversation Begins on HBR.org
Social media Digital ArticleHi everyone- Some exciting news to share: Today we’re unveiling a new feature on HBR.org. Until now, the HBR community could only comment on blog posts here at the site. Now you can comment not just on blog posts, but across all we publish: magazine articles, blogs, audio, video, slideshows — everything. We’re excited about […] -
When You're Worried About a Colleague's Mental Health
Communication Digital ArticleBe caring without trying to play the role of psychologist. -
Conquering a Culture of Indecision
Business communication Magazine ArticleSome people just can’t make up their minds. The same goes for some companies. Leaders can eradicate indecision by transforming the tone and content of everyday conversations at their organizations. -
The Feedback Fallacy
Feedback Magazine ArticleFor years, managers have been encouraged to praise and constructively criticize just about everything their employees do. But there are better ways to help employees thrive and excel. -
Research Explores How "Fresh Starts" Affect Our Motivation at Work
Organizational Development ResearchThey help low performers but hurt high performers. -
Coach for Executive Presence
Amy Jen Su, coauthor of "Own the Room," offers five practical ways to cultivate your employees' leadership presence.
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How to Become a More Empathetic Listener
Listening skills Digital ArticleListening isn’t a solo act; it’s a collaborative one. -
How to Deal with a Condescending Colleague
Giving feedback Digital ArticleIt can be particularly roiling when your know-it-all coworker is actually right. -
A Simple Hack to Help You Communicate More Effectively
Business communication Digital ArticleBreak down your message into three parts: What? So what? Now what? -
How to Mentor More People — and Not Get Burned Out
Developing employees Digital ArticleFive strategies to help in-demand mentors manage their time and energy. -
The Art of Setting Expectations as a Project Manager
Business communication Digital ArticleManaging stakeholder expectations is one of the most challenging parts of the job. Here are five ways to do so successfully. -
Overcoming Your Fear of Giving Tough Feedback
Giving feedback Digital ArticleYou’re not doing anyone a favor by avoiding conflict. -
How to Manage an Employee Who Always Makes Excuses
Leadership and managing people Digital ArticleThey’ve lost your trust. How should you proceed? -
How Managers Can Make Feedback a Team Habit
Feedback Digital ArticleStrategies to help people share fearlessly — and frequently. -
Women Get “Nicer” Feedback — and It Holds Them Back
Giving feedback Digital ArticleResearch found that a fictional “Sarah” got much kinder feedback than “Andrew,” even when their performance was identical. -
How to Talk with Your Team About the Elephant in the Room
Difficult conversations Digital ArticleA five-step process to discuss problems that feel too threatening, too uncomfortable, or too hidden to bring to the surface. -
When to Give Verbal Feedback — and When to Do It in Writing
Giving feedback Digital ArticleDon’t default to your comfort zone. Deliver your message in the way that works best for the situation. -
Notes of Appreciation Can Boost Individual and Team Morale
Leadership and managing people Digital ArticleGo beyond the generic thank-you note. -
How to Encourage Your Team to Give You Honest Feedback
Management communication Digital ArticleFive reasons people might be hesitant — and how to address their concerns. -
A New Social Contract for Teams
Leadership & Managing People Magazine ArticleCompanies have traditionally emphasized leadership competencies, not team competencies. But the transformation of an organization must begin with the... -
How to Help an Employee Who Struggles with Time Management
Time management Digital ArticleSeven practical steps for managers. -
How to Get the Most out of Peer Support Groups
Leadership development Magazine ArticleA guide to the benefits and best practices -
Research: More Powerful People Express Less Gratitude
Motivating people Digital ArticleHere’s how to make sure you’re an appreciative boss. -
Giving Negative Feedback Can Make Empathetic Leaders Less Effective
Giving feedback Digital ArticleResearch suggests it can drain their energy and negatively impact their performance on subsequent tasks. -
Feedback Isn’t Enough to Help Your Employees Grow
Giving feedback HBR BestsellerBe an ally, not a critic. -
Giving Thanks at Work: An HBR Guide
Giving feedback Digital ArticleWhy you should express gratitude — and how to do it right.
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Next-Level Negotiating (HBR Women at Work Series)
Communication Book24.95View Details Build trust--and create more value. Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your... -
How to Be Good at Performance Appraisals: Simple, Effective, Done Right
30.00View Details If you're an executive, manager, or team leader, one of your toughest responsibilities is managing your people's performance. How do you appraise just... -
HBR Guide to Coaching Employees
21.95View Details As a manager in today's business world, you can't just tell your direct reports what to do: You need to help them make their own decisions, enable them... -
Hiring and Managing Others Collection
Organizational Development Special Offer175.00View Details This five-volume digital collection provides straightforward, practical advice on hiring the right people, onboarding new employees, and helping them... -
HBR Guide to Delivering Effective Feedback Toolkit
Communication Book79.95View Details Help your employees meet their goals and fulfill their potential by providing them with regular feedback. The prospect of sharing potentially negative... -
Teams at Work: Giving Difficult Feedback
Communication Tool499.00View Details Whether your team members are commenting on a colleague's design draft or correcting the behavior of a direct report, they need to be able to give feedback... -
Negotiating Better Teamwork
Communication Case Study11.95View Details This workshop on negotiating better teamwork aims to help participants become better team leaders by increasing their awareness of the main challenges... -
HBR's 10 Must Reads on Communication, Vol. 2 (with bonus article "Leadership Is a Conversation" by Boris Groysberg and Michael Slind)
Communication Book24.95View Details Is your message getting through? The right communication tactics can motivate your people--and fuel your business. Get more of the ideas you want, from... -
Harvard Business Review 20-Minute Manager Ultimate Boxed Set (16 Books)
200.00View Details This 16-volume, specially priced boxed set makes a perfect gift for aspiring leaders who are short on time but need advice fast, on topics from creating... -
HBR's 10 Must Reads 2024: The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Democratizing Transformation" by Marco Iansiti and Satya Nadella)
24.95View Details A year's worth of management wisdom, all in one place. We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review... -
Advanced Laser Clinics (E)
Leadership & Managing People Case Study5.00View Details How do you tell one of your direct reports that she stinks? This case explores the dynamics behind having difficult conversations, and giving and receiving... -
Can You Hear Me?: How to Connect with People in a Virtual World
Communication Book30.00View Details A "Washington Post" Bestseller. Your manual for remote and virtual work. Communicating virtually is cool, useful, and now even more ubiquitous and necessary... -
HBR Guide to Navigating the Toxic Workplace
21.95View Details Is your workplace toxic? Toxic workplaces take many forms. Whether you're dealing with a narcissistic boss, a backstabbing colleague, endless microaggressions,... -
Performance Management Set: How to Develop Your People to Their Full Potential
Leadership & Managing People Special Offer135.00View Details If you're an executive, manager, or team leader, one of your toughest responsibilities is managing your people's performance. How do you appraise how... -
HBR Guide to Better Mental Health at Work Toolkit
79.95View Details Mental health is just as important as physical health. Yet being honest about depression, anxiety, and other psychological conditions at work can feel... -
HBR Guide to Delivering Effective Feedback
Communication Book21.95View Details Take the stress out of giving feedback. To help your employees meet their goals and fulfill their potential, you need to provide them with regular feedback.... -
You at Work: How to be Effective with a Bad Boss
29.95View Details Ineffective managers sap motivation and kill productivity. So, what do you do if you've got a manager who's incompetent, passive, controlling, or all... -
HBR's 10 Must Reads on Managing People 2-Volume Collection
45.00View Details If you read nothing else on managing people, read these definitive articles from Harvard Business Review. Managing people is fraught with challenges,... -
Delegating Work (HBR 20-Minute Manager Series)
12.95View Details Master the art of effective delegation. You know you need to delegate some of your work so that you have time to focus on the things that require your... -
HBR's 10 Must Reads on Managing People, Vol. 2 (with bonus article "The Feedback Fallacy" by Marcus Buckingham and Ashley Goodall)
24.95View Details Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with "HBR's 10 Must Reads on Managing People...
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Giving a High Performer Productive Feedback
Managing people Best PracticeGiving feedback, particularly constructive feedback, is often a stressful task. As counterintuitive as it may seem, giving feedback to a top performer can be even tougher. Top performers may not have obvious development needs and in identifying those needs, you can sometimes feel like you’re being nitpicky or over-demanding. In addition, top performers may not […] -
How to Keep Your Star Performers in Trying Times
Employee retention Best PracticeWhen the economy is slow and unemployment rates are high, it’s easy to think your employees will happily stay put in their current jobs. But that’s a dangerous assumption. Research shows that voluntary turnover rates increase as consumer confidence builds. This means, as a manager, you need to figure out ways to retain your top […] -
The Right Time to Ask for Feedback
Communication AdviceDo it before completing 50-60% of your work. -
When to Give Verbal Feedback — and When to Do It in Writing
Giving feedback Digital ArticleDon’t default to your comfort zone. Deliver your message in the way that works best for the situation. -
The Case of the Needy Employee
Giving feedback Digital ArticleMake Your Case relies on your insights to help readers solve pressing business problems. You can help by leaving a comment below or by rating the comments of others — after a week, a guest expert will also weigh in. * * * “Knock, knock!” says a voice behind you. You swivel your chair around […] -
Employee Recognition and Reward When Times Are Tough
Motivating people Digital ArticleIn this economic climate, it is more critical than ever to make your staff feel recognized for their contributions. Harvard Management Update sought the advice of best-selling author and employee motivation expert Bob Nelson, who has worked with such companies as FedEx, Time Warner, and IBM, on how to best handle this. 1.What’s so important […] -
Wolfgang Keller at Konigsbrau-TAK (A)
Leadership & Managing People Case Study11.95View Details Wolfgang Keller, manager of the Ukrainian subsidiary of a German beer company, faces a managerial dilemma. His subordinate, Dmitri Brodsky, is a talented... -
Giving Critical Feedback Is Even Harder Remotely
Leadership & Managing People Digital ArticleHere's how to do it. -
Negotiating Better Teamwork
Communication Case Study11.95View Details This workshop on negotiating better teamwork aims to help participants become better team leaders by increasing their awareness of the main challenges... -
The Trouble With Bright Kids
Receiving feedback Digital ArticleIt’s not easy to live up to your fullest potential. There are so many obstacles that can get in the way: bosses that don’t appreciate what you have to offer, tedious projects that take up too much of your time, economies where job opportunities are scarce, the difficulty of juggling career, family, and personal goals. […]