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So, You Cried at Work
Leadership & Managing People Digital ArticleFive tips to help you bounce back with grace. -
Test Your Board's Readiness for the Post-Covid Era
Leadership & Managing People Digital ArticleQuestions that every board should be asking itself right now. -
Athletes Are Shifting the Narrative Around Mental Health at Work
Leadership & Managing People Digital ArticleLeaders: The ball is in your court. -
The Toxic Handler: Organizational Hero—and Casualty
Organizational culture Magazine ArticleWhen companies cause emotional pain through nasty bosses, layoffs, and change, a certain breed of “healing” manager steps in to keep the gears moving. They are toxic handlers—unsung corporate heroes who save the day, but often pay a high price. -
When a Vacation Reduces Stress - And When It Doesn't
Leadership & Managing People Digital ArticleGo far away and plan in advance. -
Thinking of Skipping Vacation? Don't!
Leadership & Managing People Digital ArticleEveryone needs a break. -
The Better You Know Yourself, the More Resilient You’ll Be
Stress management Digital ArticleAdapting to change requires self-knowledge. -
The Strategy That Will Fix Health Care
Organizational Development Magazine ArticleIn health care, the days of business as usual are over. Around the world, every health care system is struggling with rising costs and uneven quality,... -
Working Through the Covid-19 Pandemic: A Reading List
Global Business Digital ArticleWe've made these essential articles free for all readers. -
What Anxiety Does to Us at Work
Leadership & Managing People Digital ArticleIt changes how we perceive things. -
The Science of Thinking Smarter
Intellectual property Magazine ArticleNeuroscience can show managers ways to improve productivity. -
To Lead Better Under Stress, Understand Your Three Selves
Managing yourself Digital ArticleA framework to explore why you make the decisions you do — and how to make better ones. -
How to Fix Your Company's Culture of Overwork
Leadership & Managing People Digital ArticleA three-step process will make everyone less stressed and more productive. -
Without Emotional Intelligence, Mindfulness Doesn’t Work
Emotional intelligence Digital ArticleThe good and the bad of the latest corporate trend. -
Where Mindfulness Falls Short
Health and behavioral science Digital ArticleSometimes being more aware can actually have a negative effect on mental health. -
How to Measure Burnout Accurately and Ethically
Organizational Development Digital ArticleThe Maslach Burnout Inventory can be a helpful tool - but only when organizations use it carefully. -
How to Use Digital Health Data to Improve Outcomes
Technology & Operations Digital ArticleWe have more data than ever. What will it take to harness it to provide better care? -
Millennials Are Actually Workaholics, According to Research
Leadership & Managing People Digital ArticleAnd it's changing the way Americans take vacation. -
To Take Care of Others, Start by Taking Care of Yourself
Health and behavioral science Digital ArticleFour tips. -
Equality in the U.S. Starts with Better Jobs
Global Business Digital ArticleSix steps business leaders can take right now.
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Huntington Hospital (B): Empowering Staff
Leadership & Managing People Case Study5.00View Details The B case begins with the consultants' proposal to Kim Markey, executive director of revenue cycle at Huntington Hospital (HH). The proposal is untraditional... -
Project Last Mile in Tanzania: Learning from Coca-Cola's Supply Chain
Global Business Case Study11.95View Details Discussion between Coca-Cola, The Global Fund to Fight AIDS, Tuberculosis and Malaria and The Bill and Melinda Gates Foundation focused on how Coca-Cola's... -
Lytt: Determining a Go-to-Market Strategy
Innovation & Entrepreneurship Case Study11.95View Details The Berline-based start-up, Lytt, was founded in late 2019 with the aim of offering employees a means to speak up about misconduct at work through a digital... -
Critical Illness Insurance in the Singapore Market Beyond 2014
Finance & Accounting Case Study11.95View Details This case provides a discussion of critical illness insurance from various perspectives. The case first looks at critical illness insurance from both... -
Carolinas HealthCare System: Consumer Analytics
Sales & Marketing Case Study11.95View Details In 2014, Dr. Michael Dulin, chief clinical officer for analytics and outcomes research and head of the Dickson Advanced Analytics (DA2) group at Carolinas... -
E-Cigarettes: Marketing Versus Public Health
Sales & Marketing Case Study11.95View Details Electronic cigarettes (e-cigarettes) were heralded by some as a healthcare game changer, enabling smokers to switch to a new product which carried lower... -
The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being (A)
Organizational Development Case Study11.95View Details This case describes the experiences of Michael Sanders-the Chief Executive of the What Works Center for Children's Social Care-as he led the design and... -
The Carrot Rewards Wellness App: Innovating in the Behaviour Change Market
Sales & Marketing Case Study11.95View Details Serial social entrepreneur Andreas Souvaliotis is looking at new ways to achieve his lifelong mission: to improve the health and wellness of his Canadian... -
Wyeth Pharmaceuticals in 2009: Transformation at the Site Level
Leadership & Managing People Case Study11.95View Details Appropriate for general management courses emphasizing lean operations strategy implementation and large-scale change management across a network of global... -
Dr. Tom Mihaljevic and Cleveland Clinic
Management Case Study11.95View Details In December 2022, Dr. Tomislav ("Tom") Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked... -
Conseco Senior Health Insurance: A Strategic Problem of Reputation and Regulation
Global Business Case Study11.95View Details In 2007 Conseco's CEO, C. James Prieur, faced a complicated set of problems with his company's long-term care (LTC) insurance subsidiary, Conseco Senior... -
Ransomware Attack at Springhill Medical Center
Management Case Study11.95View Details In July, 2019, Springhill Medical Center ("SMC") in Mobile, Alabama fell prey to a malicious ransomware attack that crippled the hospital's internal network... -
Mayo Clinic: The 2020 Initiative
Leadership & Managing People Case Study11.95View Details Describes the challenges facing Dr. John Noseworthy, President and CEO, in implementing a long-term strategy for the growth of the Mayo Clinic-a leading... -
ClearChoice Dental Implant Centers
Strategy & Execution Case Study11.95View Details The case illustrates the application of value-based health care to dental medicine. ClearChoice Dental Implant Centers was a rapidly-growing network of... -
MannKind Corporation: Take a Deep Breath, This Time Afrezza Will Work
Sales & Marketing Case Study11.95View Details In June 2014, MannKind Corporation announced that after years of development and billions of dollars in expenses, the FDA had finally approved its drug,... -
Mantra Ayurveda: Scaling Direct-To-Consumer Marketing
Sales & Marketing Case Study11.95View Details Mantra Ayurveda (Mantra), established in India in 2020, manufactured and marketed luxury Ayurvedic skin care and hair care products. The brand's equity... -
Intermountain Healthcare: Pursuing Precision Medicine
Innovation & Entrepreneurship Case Study11.95View Details Headquartered in Salt Lake City, Intermountain Healthcare operates 23 hospitals and hundreds of clinics in Utah and Idaho and provides insurance to approximately... -
A Note on the Affordable Care Act and the U.S. Health Care System
Organizational Development Case Study8.95View Details This note provides an overview of the U.S. health care system as it stood in 2014, including an overview of hospitals, doctors, insurance companies, and... -
Women@Work: Lynn (B)
Leadership & Managing People Case Study5.00View Details This series of six short two-part cases ("caselets") is written to highlight workplace dynamics faced by women professionals. Women represent about half... -
Lutheran Services - The Aged Care Food and Dining Experience
Management Case Study11.95View Details Innovation in aged care offers opportunities to create positive and inclusive change. Globally, healthcare systems are realizing the importance of customer-focused...
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How to Support a Colleague Dealing with Social Anxiety
Organizational Development AdviceSocial anxiety is not the same as being shy. -
Why Your Team Should Practice Collective Mindfulness
Leadership & Managing People Digital ArticleThree research-based tips for managers. -
Wilderness Safaris: Impact Investing and Ecotourism Conservation in Africa
Leadership & Managing People Case Study11.95View Details In 2018 the majority ownership of publicly owned Wilderness Safaris, the leading high-end ecotourism company in Africa with safari operations in eight... -
Recent Grads Are Drowning in Uncertainty. Here's How to Stay Afloat.
Leadership & Managing People Digital ArticleSix strategies to cultivate a healthier outlook. -
The Toxic Handler: Organizational Hero—and Casualty
Organizational culture Magazine ArticleWhen companies cause emotional pain through nasty bosses, layoffs, and change, a certain breed of “healing” manager steps in to keep the gears moving. They are toxic handlers—unsung corporate heroes who save the day, but often pay a high price. -
The Better You Know Yourself, the More Resilient You’ll Be
Stress management Digital ArticleAdapting to change requires self-knowledge. -
I Tried 4 Tactics to Get a Better Night's Sleep
Here's what worked and what didn't. -
When Everything Isn't Half Enough (HBR Case Study)
Organizational Development Magazine ArticleNorman Spencer, who grew up poor, worked for two decades to make his investment firm successful and his family wealthy. The company he founded, Arrowhead,... -
To Lead Better Under Stress, Understand Your Three Selves
Managing yourself Digital ArticleA framework to explore why you make the decisions you do — and how to make better ones. -
The work-from-home trend revisited: An interview with Brian Kropp
Management Digital ArticleIn this Executive Focus, the authors follow up with Dr. Brian Kropp, chief of research and group vice president at Gartner Research, Inc., on a previous...