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The Online Talent War
Hiring and recruitment Digital Article(I wrote this post with Diamond CTO Chris Curran) Are you taking no more than a squirt gun to the talent wars? Most people find jobs through social connections. In 1974, Harvard sociologist Mark Granovetter published his landmark study that showed four out of five people find jobs through personal connections. Yet, in our recent […] -
The Costs of Racial "Color Blindness"
Organizational Development Magazine ArticlePretending not to notice race for fear of appearing prejudiced actually has the opposite effect--others will perceive you as more biased. Research documenting... -
A CEO’s Common Sense of CIM: An Interview with J. Tracy O’Rourke
Hiring and recruitment Magazine ArticleAccording to Wickham Skinner (“What Matters to Manufacturing,” HBR January–February 1988), too many managers now approach production difficulties with “a menu of textbook techniques”—CIM, for example—when they should be thinking through the same old questions: What is my business? Where is the market? What machines and flexibilities do I really need? With Skinner’s strictures in […] -
How Cities Are Using Analytics to Improve Public Health
Global Business Digital ArticleFrom restaurants to lead paint, data is making government more efficient. -
How Great Managers Manage People
Talent management Digital Articleby Paul Michelman -
Ensure They're Insured
Organizational Development Magazine ArticleSara Horowitz, founder of the nonprofit Working Today, explains why insurance programs for independent workers are good for business. -
Why Hiring Is a Lot Like Picking Stocks
Organizational Development Digital ArticleThink about how to build a portfolio of high-value employees. -
3 Myths About Hiring People with Criminal Records
Business and society Digital ArticleWhy employers should embrace fair-chance hiring practices. -
Where Automated Job Interviews Fall Short
Leadership & Managing People Digital ArticleResearch shows that these systems are often discriminatory, alienating, and deeply stressful for job seekers. -
Imagine a Hiring Process Without Resumes
Business management Digital Article“Open hiring” can lead to more diversity, less turnover, and fairer systems. -
How Your Company Can Better Retain Employees Who Are Veterans
Leadership & Managing People Digital ArticleBridge language and culture gaps between military and corporate life. -
How to Assess a Job Candidate Who Doesn’t Fit the Mold
Hiring and recruitment Digital ArticleNever miss another great hire. -
The Battle for China's Talent
Organizational Development Magazine ArticleAttracting quality talent in emerging markets has long been a challenge for Western multinationals, but historically they've enjoyed a big advantage:... -
Management Lessons from Women's Soccer
Leadership & Managing People Magazine ArticleProfessor Michael W. Klein contends that countries affording women greater economic opportunities are more successful in women's international sports. -
Fat Chance (HBR Case Study and Commentary)
Organizational Development Magazine ArticleSid Shawn is a 10-year veteran of NMO Financial Services and a mainstay of the pensions marketing group. He's been a good, consistent worker and an invaluable... -
Knowing When to Fire Someone
Organizational Development Digital ArticleToo many managers wait too long. -
Focus HR on Process Improvement
Leadership & Managing People Digital ArticleTo deliver more value, the human resources function needs to spend more time accelerating operational improvement and less time on its traditional administrative... -
A Jobs Compact for America's Future
Organizational Development Magazine ArticleWhat's good for individual U.S. companies is no longer automatically good for business nationwide, for U.S. workers, or for the economy. That, coupled... -
It’s Better to Avoid a Toxic Employee than Hire a Superstar
Business ethics ResearchA bad hire costs over $12,000, but a good one is worth only $5,000. -
Hispanic Talent Is the Future for Big Companies
Leadership & Managing People Digital ArticleBy 2050, Hispanics will represent over half of the U.S. workforce.
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Washington Mutual (A): A Very Old Bank Can Grow-A Lot!
Leadership & Managing People Case Study11.95View Details Describes the ways in which Washington Mutual preserved and reinforced its brand through two phases of expansion, the first based on acquisition and the... -
The Circle Chart: A Negotiation Framework for Problem-Solving in Tough Communication Environments
Leadership & Managing People Case Study8.95View Details The Circle Chart is a simple framework that offers users a system to think through complex, multi-party or cross-cultural negotiations, as well as written... -
Sales Force Management at Nobel Ilac
Sales & Marketing Case Study11.95View Details Nobel Ilac was a Turkish generic pharmaceutical company marketing more than 100 drugs in 20 countries and, as of 2017, had over 2,500 employees worldwide.... -
Note on the Hiring and Selection Process
Innovation & Entrepreneurship Case Study8.95View Details Describes a model for thinking about the hiring and selection process. -
Elizabeth Parker (A)
Leadership & Managing People Case Study11.95View Details A new political appointee with years of volunteer experience takes over a highly responsible job in the state government and is met with bureaucratic... -
Using the Circle Chart in the Negotiation Dynamics Debrief
Leadership & Managing People Case Study8.95View Details The Circle Chart is a simple framework that offers users a system to think through complex, multi-party or cross-cultural negotiations, as well as written... -
HBR's 10 Must Reads 2019: The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Now What?" by Joan C. Williams and Suzanne Lebsock) (HBR's 10 Must Reads)
24.95View Details A year's worth of management wisdom, all in one place. We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review... -
New Holland Tractors India: Community Management and Employee Relations
Organizational Development Case Study11.95View Details As a leading name in the Indian tractor industry, New Holland Tractors India (CNH) is known for its participative employee culture and holds the distinction... -
Leading the Josie Esquivel Franchise (A)
Organizational Development Case Study11.95View Details Reviews Josie Esquivel's career history, detailing how, through her personal attributes, skills, experiences, and organizational practices she has developed... -
Vermeer Technologies (A): A Company Is Born
Innovation & Entrepreneurship Case Study11.95View Details Charles Ferguson has just heard from a venture capital (VC) consortium that it is willing to finance Vermeer Technologies, a company he has cofounded... -
Bradley Marquez: Reduction in Force (A)
Organizational Development Case Study11.95View Details The Bradley Marquez advertising agency had created a successful niche delivering ethnic markets to their clients, corporate giants like Compaq, Sprint,... -
Creating a Luxury Experience at Value Retail
Sales & Marketing Case Study11.95View Details Value Retail PLC owned and managed a number of premium shopping destinations (Villages) across Europe. Soon the company would be moving into an entirely... -
Municipal Decentralization in Buenos Aires: Sequel
Leadership & Managing People Case Study5.00View Details As part of its efforts to recover from hyperinflation and an oversized public sector, the government of Argentinaspecifically the province of Buenos Airesseeks... -
Dr. Tom Mihaljevic and Cleveland Clinic
Management Case Study11.95View Details In December 2022, Dr. Tomislav ("Tom") Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked... -
International Sourcing in Athletic Footwear: Nike and Reebok
Leadership & Managing People Case Study11.95View Details Nike and Reebok, the two largest athletic footwear companies, look to contractors in Asia to manufacture their shoes. Sourcing from Asia offers advantages... -
Plastiq
Innovation & Entrepreneurship Case Study11.95View Details The young CEO of a venture-backed startup needs to figure out his go to market strategy and the right profile for his first key sales hires. Should he... -
That Little Voice Inside (A)
Organizational Development Case Study11.95View Details Just after 8:00 p.m. on a Monday evening, Catherine Russell, senior vice president and director of business development at Western Banking Group, arrived... -
Deloitte & Touche (A): A Hole in the Pipeline
Leadership & Managing People Case Study11.95View Details Deloitte & Touche was losing talented women, and CEO Mike Cook wanted to stop the loss, especially as the accounting and consulting fields became more... -
MacEwan Residence Services: A Risky Accommodation?
Organizational Development Case Study11.95View Details In November 2014, the Residence Services department at MacEwan University in Alberta, Canada, needed to replace a residence assistant who was exiting... -
Leading Change at Simmons (C)
Leadership & Managing People Case Study5.00View Details An abstract is not available for this product.
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Walgreens CEO Roz Brewer to Leaders: Put Your Phones Away and Listen to Employees
Global Business Digital ArticleBrewer says inclusion and equity are about making employees feel seen and heard. -
Fairfield Inn (A)
Technology & Operations Case Study11.95View Details The Fairfield Inn, an economy hotel venture by the Marriott Corp., has developed a novel method for selecting and measuring the performance of its hotel... -
Breaking Down the Freelance Economy
Global Business Digital ArticleWho counts, and who doesn't. -
5 Qualities to Look for in a New Hire
Organizational Development AdviceTraits that will benefit every team and work culture. -
The Online Talent War
Hiring and recruitment Digital Article(I wrote this post with Diamond CTO Chris Curran) Are you taking no more than a squirt gun to the talent wars? Most people find jobs through social connections. In 1974, Harvard sociologist Mark Granovetter published his landmark study that showed four out of five people find jobs through personal connections. Yet, in our recent […] -
How to Build Your Digital Intelligence (HBR Special Issue)
Leadership & Managing People Magazine Issue19.95View Details Harvard Business Review Special Issues are timely, single-theme collections of HBR articles written by some of the world's leading management scholars... -
Build the Workforce You Need (HBR Special Issue)
Leadership & Managing People Magazine Issue19.95View Details Harvard Business Review Special Issues are single-theme collections of both classic and recent articles written by some of the world's leading management... -
A CEO’s Common Sense of CIM: An Interview with J. Tracy O’Rourke
Hiring and recruitment Magazine ArticleAccording to Wickham Skinner (“What Matters to Manufacturing,” HBR January–February 1988), too many managers now approach production difficulties with “a menu of textbook techniques”—CIM, for example—when they should be thinking through the same old questions: What is my business? Where is the market? What machines and flexibilities do I really need? With Skinner’s strictures in […] -
Fighting Racism at Work (HBR Special Issue)
Leadership & Managing People Magazine Issue19.95View Details Harvard Business Review Special Issues are timely, single-theme collections of HBR articles written by some of the world's leading management scholars... -
Graduates of Elite Universities Get Paid More. Do They Perform Better?
Leadership & Managing People Digital ArticleCompanies pay a premium for prestigious degrees. Should they?