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Walgreens CEO Roz Brewer to Leaders: Put Your Phones Away and Listen to Employees
Global Business Digital ArticleBrewer says inclusion and equity are about making employees feel seen and heard. -
Breaking Down the Freelance Economy
Global Business Digital ArticleWho counts, and who doesn't. -
The Online Talent War
Hiring and recruitment Digital Article(I wrote this post with Diamond CTO Chris Curran) Are you taking no more than a squirt gun to the talent wars? Most people find jobs through social connections. In 1974, Harvard sociologist Mark Granovetter published his landmark study that showed four out of five people find jobs through personal connections. Yet, in our recent […] -
A CEO’s Common Sense of CIM: An Interview with J. Tracy O’Rourke
Hiring and recruitment Magazine ArticleAccording to Wickham Skinner (“What Matters to Manufacturing,” HBR January–February 1988), too many managers now approach production difficulties with “a menu of textbook techniques”—CIM, for example—when they should be thinking through the same old questions: What is my business? Where is the market? What machines and flexibilities do I really need? With Skinner’s strictures in […] -
Graduates of Elite Universities Get Paid More. Do They Perform Better?
Leadership & Managing People Digital ArticleCompanies pay a premium for prestigious degrees. Should they? -
How Great Managers Manage People
Talent management Digital Articleby Paul Michelman -
Management Lessons from Women's Soccer
Leadership & Managing People Magazine ArticleProfessor Michael W. Klein contends that countries affording women greater economic opportunities are more successful in women's international sports. -
Best-Laid Incentive Plans (HBR Case Study and Commentary)
Organizational Development Magazine ArticleHiram Phillips couldn't have been in better spirits. The CFO and chief administrative officer of Rainbarrel Products, a diversified consumer-durables... -
3 Myths About Hiring People with Criminal Records
Business and society Digital ArticleWhy employers should embrace fair-chance hiring practices. -
Imagine a Hiring Process Without Resumes
Business management Digital Article“Open hiring” can lead to more diversity, less turnover, and fairer systems. -
How to Assess a Job Candidate Who Doesn’t Fit the Mold
Hiring and recruitment Digital ArticleNever miss another great hire. -
Give Workers the Power to Choose: Cave or Commons
Leadership & Managing People Digital ArticleFor high performance, autonomy is key. -
50 Global Hubs for Top AI Talent
Organizational Development Digital ArticleIf you want to diversify your AI team, here's where to look. -
Starting Up in High Gear
Strategic planning Magazine ArticleEntrepreneurs have always needed imagination and daring. What’s different today, says one of the architects of the new economy, is that they have to move a lot faster than ever before, with a lot less room for error. -
Why His Merit Raise Is Bigger Than Hers
Organizational Development Magazine ArticleWhen you work for an organization that proudly touts its pay-for-performance ethos, you can be sure you'll get a fair shake, right? Not necessarily. In... -
How Do You Evaluate Performance During a Pandemic?
Organizational Development Digital ArticleThree ways to make sure employee reviews are fair in chaotic times. -
It’s Better to Avoid a Toxic Employee than Hire a Superstar
Business ethics ResearchA bad hire costs over $12,000, but a good one is worth only $5,000. -
Succession and Failure (HBR Case Study and Commentary)
Organizational Development Magazine ArticleNorman Windom, the chairman of Tiverton Media, may not know much about the world of popular music, but he does fancy himself a careful planner and a superb... -
What Employers Want from the Long-Term Unemployed
Career planning Digital ArticleWe often hear from job seekers: “If I have the necessary skills and experience, why am I not hearing back from more companies?” It’s a fair question, especially for the more than five million workers who’ve been unemployed for six months or longer (more than 40 percent of all unemployed job seekers). Struggling to get […] -
The Big Reason to Hire Superstar Employees Isn't the Work They Do
Organizational Development Digital ArticleIt's who they let you hire next.
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Fairfield Inn (A)
Technology & Operations Case Study11.95View Details The Fairfield Inn, an economy hotel venture by the Marriott Corp., has developed a novel method for selecting and measuring the performance of its hotel... -
Leadership Transitions and Team Building: Leadership Collection (2 Ebooks)
50.00View Details The Leadership Transitions and Team Building Collection includes two important books: "The First 90 Days, Updated and Expanded," by Michael D. Watkins,... -
Who Is This Guy?
Global Business Case Study11.95View Details As chair of the accounting department at Southern Regional University (SRU), Professor David Evans recently hired a seemingly promising young assistant... -
Social Media Background Screening at Fama Technologies
Management Case Study11.95View Details Fama Technologies is an online screening company that uses AI to analyze job applicants' publicly available online content for signs of risk and culture... -
Banff Aspen Lodge: Staffing for Success
Organizational Development Case Study11.95View Details In July 2018, the general manager of the Banff Aspen Lodge in Alberta, Canada, needed to fill two vacancies at the Front Desk. He faced several challenges... -
SAP's Transformation from a Product to a Service Provider: The Business Transformation Academy
Leadership & Managing People Case Study11.95View Details The case discusses the strategic talent and stakeholder management issues that SAP faces as it transforms itself into a service provider. In 2000, SAP... -
The Proxy Fight at ADP
Finance & Accounting Case Study11.95View Details In July 2017, shares of Automatic Data Processing, Inc. (ADP) surged 12% following a report that the activist investor Bill Ackman had acquired a sizable... -
Management Tips: From Harvard Business Review
14.99View Details Quick, practical management advice from Harvard Business Review to help you do your job better. Drawing from HBR's popular Management Tip of the Day newsletter,... -
Developing Leaders
Leadership & Managing People Case Study8.95View Details Provides an overview of leadership development for the manager charged with developing a single individual or corporate leadership program. Introduces... -
China's Journey to the West: Xi Yong Micro-electronics Industrial Park, Chongqing
Global Business Case Study11.95View Details Since the opening up of its economy in 1979, China has followed an export-led growth policy and transformed the country into a 'Factory of the World'... -
Immersive Training: Building the Police Force of the 21st Century (Part A)
Leadership & Managing People Case Study11.95View Details This two-part case describes the efforts of the Longueuil agglomeration police department (SPAL) and Fady Dagher, its chief of police, to improve relationships... -
Agilus Work Solutions: Back to the Office?
Management Case Study11.95View Details In April 2022, the chief executive officer (CEO) of Agilus Work Solutions (Agilus) was considering how to handle the future of work at the company. With... -
Managing Diversity at Cityside Financial Services
Organizational Development Case Study11.95View Details Cityside Financial Services, a disguised consumer bank, serves both a largely African-American urban community and a more affluent, predominantly white... -
Sales Force Management at Nobel Ilac
Sales & Marketing Case Study11.95View Details Nobel Ilac was a Turkish generic pharmaceutical company marketing more than 100 drugs in 20 countries and, as of 2017, had over 2,500 employees worldwide.... -
Martin Smith: January 2002
Finance & Accounting Case Study11.95View Details An MBA student must choose between offers from three private equity organizations. Each organization has distinct strengths and weaknesses, and different... -
Bill Belichick and the New England Patriots (A)
Leadership & Managing People Case Study11.95View Details What happens when an MBA buys a football team and hires a bunch of MBAs and a coach with an economics degree to run it? In this case, a historic three... -
Community Health Workers in Zambia: Incentive Design and Management
Organizational Development Case Study11.95View Details This case examines the various considerations relevant to selecting and compensating workers in a context where their work involves a pro-social component.... -
Shifting the Diversity Climate: The Sodexo Solution
Organizational Development Case Study11.95View Details This case profiles the evolution of Sodexo's diversity initiative. Diversity became a key priority for Sodexo, North America in 2001 after a class-action... -
SCORE! Educational Centers (D)
Leadership & Managing People Case Study5.00View Details Describes Rob Waldron's actions upon assuming leadership of SCORE! Educational Centers, an after-school tutoring enterprise. Examines the issue of acquiring... -
WABTY.com - Salary Negotiation Case (A): Confidential Instructions for Larry Dover
Leadership & Managing People Case Study11.95View Details A multi-issue 1-on-1 negotiation between an HR manager (May Hirewell) and a young MBA job candidate (Larry Dover). WABTY.com is one of the few internet...
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Walgreens CEO Roz Brewer to Leaders: Put Your Phones Away and Listen to Employees
Global Business Digital ArticleBrewer says inclusion and equity are about making employees feel seen and heard. -
Fairfield Inn (A)
Technology & Operations Case Study11.95View Details The Fairfield Inn, an economy hotel venture by the Marriott Corp., has developed a novel method for selecting and measuring the performance of its hotel... -
Breaking Down the Freelance Economy
Global Business Digital ArticleWho counts, and who doesn't. -
5 Qualities to Look for in a New Hire
Organizational Development AdviceTraits that will benefit every team and work culture. -
The Online Talent War
Hiring and recruitment Digital Article(I wrote this post with Diamond CTO Chris Curran) Are you taking no more than a squirt gun to the talent wars? Most people find jobs through social connections. In 1974, Harvard sociologist Mark Granovetter published his landmark study that showed four out of five people find jobs through personal connections. Yet, in our recent […] -
How to Build Your Digital Intelligence (HBR Special Issue)
Leadership & Managing People Magazine Issue19.95View Details Harvard Business Review Special Issues are timely, single-theme collections of HBR articles written by some of the world's leading management scholars... -
Build the Workforce You Need (HBR Special Issue)
Leadership & Managing People Magazine Issue19.95View Details Harvard Business Review Special Issues are single-theme collections of both classic and recent articles written by some of the world's leading management... -
A CEO’s Common Sense of CIM: An Interview with J. Tracy O’Rourke
Hiring and recruitment Magazine ArticleAccording to Wickham Skinner (“What Matters to Manufacturing,” HBR January–February 1988), too many managers now approach production difficulties with “a menu of textbook techniques”—CIM, for example—when they should be thinking through the same old questions: What is my business? Where is the market? What machines and flexibilities do I really need? With Skinner’s strictures in […] -
Fighting Racism at Work (HBR Special Issue)
Leadership & Managing People Magazine Issue19.95View Details Harvard Business Review Special Issues are timely, single-theme collections of HBR articles written by some of the world's leading management scholars... -
Graduates of Elite Universities Get Paid More. Do They Perform Better?
Leadership & Managing People Digital ArticleCompanies pay a premium for prestigious degrees. Should they?