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Hiring Without Firing
Leadership Magazine ArticleHitting the hiring bull’s-eye is one of an executive’s most important—and most difficult—responsibilities. Ten common mistakes can get in the way, but a pointed and systematic approach can virtually guarantee success. -
Walgreens CEO Roz Brewer to Leaders: Put Your Phones Away and Listen to Employees
Global Business Digital ArticleBrewer says inclusion and equity are about making employees feel seen and heard. -
The Case of the Religious Network Group
Diversity and inclusion Magazine ArticleNetwork groups for black and Hispanic employees had been an unqualified success. Now a Christian group was forming—and Bill Thompson didn’t know what to think about it. -
Workers Don’t Have the Skills They Need – and They Know It
Economics Digital ArticleBut more schooling isn’t the answer. -
Why Can't We Stop Working?
Leadership & Managing People Digital ArticleIt's just too gratifying. -
It’s OK If Going to a Conference Doesn’t Feel Like Real Work
Professional networks Digital ArticleYou don’t have to go to every keynote. -
Women of the Workplace, Uniting
Gender Digital ArticleBetween waves of layoffs and evaporating job opportunities, we’re in a climate that naturally breeds an every-woman-for-herself mentality. A recent study by the Workplace Bullying Institute found that female bullies were alive — and, more than 70 percent of the time, kicking other women. But I’ve also seen companies encouraging their smart women to help […] -
Breaking Down the Freelance Economy
Global Business Digital ArticleWho counts, and who doesn't. -
Life's Work: Lorne Michaels
Leadership & Managing People Magazine ArticleLorne Michaels, the creator of "Saturday Night Live," has launched the careers of comedians from Eddie Murphy to Kristen Wiig. Here he talks about the... -
New Mothers, Let's Talk About Your Professional Identity Crisis
Leadership & Managing People Digital ArticleIt's time to rethink how you define success - and yourself. -
How to Lead When Your Team Is Exhausted — and You Are, Too
Employee engagement HBR BestsellerThe latest wave of Covid-19 is pushing us to new depths of personal resilience. -
Is Your Company Using Employee Data Ethically?
Managing people Digital ArticleThe trade-offs can be complex. -
Unmasking Manly Men
Organizational Development Magazine ArticleLiving alongside the roughnecks and roustabouts on two offshore oil platforms, the authors learned that when the men abandoned their macho behavior, they... -
The Online Talent War
Hiring and recruitment Digital Article(I wrote this post with Diamond CTO Chris Curran) Are you taking no more than a squirt gun to the talent wars? Most people find jobs through social connections. In 1974, Harvard sociologist Mark Granovetter published his landmark study that showed four out of five people find jobs through personal connections. Yet, in our recent […] -
Pregnant Workers Have Rights, No Matter What the Supreme Court Says About UPS
Leadership & Managing People Digital ArticleAccommodations are always cheaper than lawsuits. -
8 Ways to Build an Employee Resource Group for Parents
Human resource management Big IdeaFocus your efforts and make them stick. -
Research: What Do People Need to Perform at a High Level?
High potential employees Digital ArticleA look at the personal, relational, and organizational factors that will help your team do its best work. -
How to Pay Your Sales Force
Motivating people Magazine ArticleUsing the results of a survey of 380 companies in 34 industries, this author examines three basic types of compensation plans: salary, commission, and combination (salary plus commission). Most companies in the study favored a combination plan, but such plans have some disadvantages to offset their obvious attractiveness. The author sets out the possible reasons […] -
How to Motivate Your Team When People Keep Quitting
Leadership & Managing People Digital ArticleSix strategies for managers. -
How to Keep Your Star Performers in Trying Times
Employee retention Best PracticeWhen the economy is slow and unemployment rates are high, it’s easy to think your employees will happily stay put in their current jobs. But that’s a dangerous assumption. Research shows that voluntary turnover rates increase as consumer confidence builds. This means, as a manager, you need to figure out ways to retain your top […]
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Fairfield Inn (A)
Technology & Operations Case Study11.95View Details The Fairfield Inn, an economy hotel venture by the Marriott Corp., has developed a novel method for selecting and measuring the performance of its hotel... -
Brush with AIDS (A)
Leadership & Managing People Case Study11.95View Details A product manager at a health products company is responsible for marketing sharps containers, which hospitals use to store used needles in order to protect... -
Worlds Collide: Work, Life, and Social Media
Communication Case Study11.95View Details While some cases may focus on using social media to advance the interests of a business or brand, this case is best positioned as a springboard for exploring... -
Multifactor Models
Finance & Accounting Case Study8.95View Details Students evaluate the performance of four mutual funds and compute the cost of capital for two companies using fixed benchmarks, the CAPM, and a multifactor... -
Innovation Strategy at Microsoft: Clouds on the Horizon
Innovation & Entrepreneurship Case Study11.95View Details Microsoft employs 90,000 people and its products affect millions of users around the world every day. Developing the next version of Windows or Office... -
One Page Talent Management, with a New Introduction: Eliminating Complexity, Adding Value
35.00View Details A radical approach to growing high-quality talent--fast. You know that winning in today's marketplace requires top-quality talent. You also know what... -
LinkedIn: Transformation Driven From Within
Leadership & Managing People Case Study11.95View Details The case discusses LinkedIn's corporate culture in 2012-2103 and the importance the professional networking company put on maintaining that culture as... -
InsideSales.com (A)
Innovation & Entrepreneurship Case Study11.95View Details This case focuses on growth requirements for a company moving from its base in SMB customers (Small and Mid-Sized businesses) to Enterprise customers... -
UpDown: Confidential Instructions for GEORG
Innovation & Entrepreneurship Case Study5.00View Details Michael Reich is having severe doubts about how he split the equity with his co-founders two months ago, when they completed a one-page "November Agreement."... -
Performance Pay at Safelite Auto Glass (B)
Finance & Accounting Case Study5.00View Details Supplements the (A) case. -
Brush with AIDS (B)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
Leadership Transitions and Team Building: Leadership Collection (2 Ebooks)
50.00View Details The Leadership Transitions and Team Building Collection includes two important books: "The First 90 Days, Updated and Expanded," by Michael D. Watkins,... -
AM FRESH in 2020
Leadership & Managing People Case Study11.95View Details -
Who Is This Guy?
Global Business Case Study11.95View Details As chair of the accounting department at Southern Regional University (SRU), Professor David Evans recently hired a seemingly promising young assistant... -
Social Media Background Screening at Fama Technologies
Management Case Study11.95View Details Fama Technologies is an online screening company that uses AI to analyze job applicants' publicly available online content for signs of risk and culture... -
School of Rock: Tuning into Structured Empowerment (A)
Management Case Study11.95View Details In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price's... -
Banff Aspen Lodge: Staffing for Success
Organizational Development Case Study11.95View Details In July 2018, the general manager of the Banff Aspen Lodge in Alberta, Canada, needed to fill two vacancies at the Front Desk. He faced several challenges... -
Rob Parson at Morgan Stanley (A)
Organizational Development Case Study11.95View Details Rob Parson was a star producer in Morgan Stanley's Capital Markets division. He had been recruited from a competitor the prior year and had generated... -
MOD Pizza: A Winning Recipe? (Abridged)
Leadership & Managing People Case Study11.95View Details This is an abridged version of "MOD Pizza: A Winning Recipe?" HBS Case No. 416-004. Scott and Ally Svenson, the founders of MOD Pizza, had to make a... -
SAP's Transformation from a Product to a Service Provider: The Business Transformation Academy
Leadership & Managing People Case Study11.95View Details The case discusses the strategic talent and stakeholder management issues that SAP faces as it transforms itself into a service provider. In 2000, SAP...
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Hiring Without Firing
Leadership Magazine ArticleHitting the hiring bull’s-eye is one of an executive’s most important—and most difficult—responsibilities. Ten common mistakes can get in the way, but a pointed and systematic approach can virtually guarantee success. -
Walgreens CEO Roz Brewer to Leaders: Put Your Phones Away and Listen to Employees
Global Business Digital ArticleBrewer says inclusion and equity are about making employees feel seen and heard. -
The Case of the Religious Network Group
Diversity and inclusion Magazine ArticleNetwork groups for black and Hispanic employees had been an unqualified success. Now a Christian group was forming—and Bill Thompson didn’t know what to think about it. -
Fairfield Inn (A)
Technology & Operations Case Study11.95View Details The Fairfield Inn, an economy hotel venture by the Marriott Corp., has developed a novel method for selecting and measuring the performance of its hotel... -
Workers Don’t Have the Skills They Need – and They Know It
Economics Digital ArticleBut more schooling isn’t the answer. -
Why Can't We Stop Working?
Leadership & Managing People Digital ArticleIt's just too gratifying. -
It’s OK If Going to a Conference Doesn’t Feel Like Real Work
Professional networks Digital ArticleYou don’t have to go to every keynote. -
Women of the Workplace, Uniting
Gender Digital ArticleBetween waves of layoffs and evaporating job opportunities, we’re in a climate that naturally breeds an every-woman-for-herself mentality. A recent study by the Workplace Bullying Institute found that female bullies were alive — and, more than 70 percent of the time, kicking other women. But I’ve also seen companies encouraging their smart women to help […] -
Breaking Down the Freelance Economy
Global Business Digital ArticleWho counts, and who doesn't. -
Life's Work: Lorne Michaels
Leadership & Managing People Magazine ArticleLorne Michaels, the creator of "Saturday Night Live," has launched the careers of comedians from Eddie Murphy to Kristen Wiig. Here he talks about the...