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How Risky Is Overtime, Really?
Organizational Development Magazine ArticleNot all that much, empirical data from two medical researchers suggest. -
Hiring Without Firing
Leadership Magazine ArticleHitting the hiring bull’s-eye is one of an executive’s most important—and most difficult—responsibilities. Ten common mistakes can get in the way, but a pointed and systematic approach can virtually guarantee success. -
Is Your Executive Compensation Plan Undermining Your Mission?
Technology & Operations Digital ArticleBusinesses are becoming more agile, but pay plans have not changed accordingly. -
Managing Demographic Risk
Economics Magazine ArticleAn aging workforce will compel businesses to change how they operate and could even threaten some companies’ viability. How vulnerable is your business? -
The Case of the Religious Network Group
Diversity and inclusion Magazine ArticleNetwork groups for black and Hispanic employees had been an unqualified success. Now a Christian group was forming—and Bill Thompson didn’t know what to think about it. -
Workers Don’t Have the Skills They Need – and They Know It
Economics Digital ArticleBut more schooling isn’t the answer. -
It’s OK If Going to a Conference Doesn’t Feel Like Real Work
Professional networks Digital ArticleYou don’t have to go to every keynote. -
5 Ways Companies Are Addressing Skills Gaps in Their Workforce
Leadership & Managing People Digital ArticleCompanies have more options than ever. Here's where to start. -
Women of the Workplace, Uniting
Gender Digital ArticleBetween waves of layoffs and evaporating job opportunities, we’re in a climate that naturally breeds an every-woman-for-herself mentality. A recent study by the Workplace Bullying Institute found that female bullies were alive — and, more than 70 percent of the time, kicking other women. But I’ve also seen companies encouraging their smart women to help […] -
The "Wages Are Skyrocketing" Narrative Is False
Organizational Development Digital ArticleAnecdotal evidence is at odds with the data. -
Thinking of Skipping Vacation? Don't!
Leadership & Managing People Digital ArticleEveryone needs a break. -
How to Lead When Your Team Is Exhausted — and You Are, Too
Employee engagement HBR BestsellerThe latest wave of Covid-19 is pushing us to new depths of personal resilience. -
Is Your Company Using Employee Data Ethically?
Managing people Digital ArticleThe trade-offs can be complex. -
The Online Talent War
Hiring and recruitment Digital Article(I wrote this post with Diamond CTO Chris Curran) Are you taking no more than a squirt gun to the talent wars? Most people find jobs through social connections. In 1974, Harvard sociologist Mark Granovetter published his landmark study that showed four out of five people find jobs through personal connections. Yet, in our recent […] -
8 Ways to Build an Employee Resource Group for Parents
Human resource management Big IdeaFocus your efforts and make them stick. -
Research: What Do People Need to Perform at a High Level?
High potential employees Digital ArticleA look at the personal, relational, and organizational factors that will help your team do its best work. -
How to Pay Your Sales Force
Motivating people Magazine ArticleUsing the results of a survey of 380 companies in 34 industries, this author examines three basic types of compensation plans: salary, commission, and combination (salary plus commission). Most companies in the study favored a combination plan, but such plans have some disadvantages to offset their obvious attractiveness. The author sets out the possible reasons […] -
How to Keep Your Star Performers in Trying Times
Employee retention Best PracticeWhen the economy is slow and unemployment rates are high, it’s easy to think your employees will happily stay put in their current jobs. But that’s a dangerous assumption. Research shows that voluntary turnover rates increase as consumer confidence builds. This means, as a manager, you need to figure out ways to retain your top […] -
Working Through the Covid-19 Pandemic: A Reading List
Global Business Digital ArticleWe've made these essential articles free for all readers. -
Is HR the Most Analytics-Driven Function?
Human resource management Digital ArticleSurprising results from a survey of 1,500 leaders.
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Washington Mutual (A): A Very Old Bank Can Grow-A Lot!
Leadership & Managing People Case Study11.95View Details Describes the ways in which Washington Mutual preserved and reinforced its brand through two phases of expansion, the first based on acquisition and the... -
The Circle Chart: A Negotiation Framework for Problem-Solving in Tough Communication Environments
Leadership & Managing People Case Study8.95View Details The Circle Chart is a simple framework that offers users a system to think through complex, multi-party or cross-cultural negotiations, as well as written... -
United Airlines 232
Organizational Development Case Study11.95View Details The cases are used to introduce the concept of collective responsibility and leadership in team situations by applying the concept of Crew Resource Management... -
Huntington Hospital (B): Empowering Staff
Leadership & Managing People Case Study5.00View Details The B case begins with the consultants' proposal to Kim Markey, executive director of revenue cycle at Huntington Hospital (HH). The proposal is untraditional... -
HKT eSmartHealth
Strategy & Execution Case Study11.95View Details Hong Kong Telecommunications Limited (HKT) is a member firm of the PCCW conglomerate and Hong Kong's largest telecommunications company. With its core... -
Sales Force Management at Nobel Ilac
Sales & Marketing Case Study11.95View Details Nobel Ilac was a Turkish generic pharmaceutical company marketing more than 100 drugs in 20 countries and, as of 2017, had over 2,500 employees worldwide.... -
Incentives in the NFL (Abridged)
Organizational Development Case Study8.95View Details This note briefly describes compensation and incentive issues in one of the major US professional sports leagues, the National Football League (NFL).... -
Note on the Hiring and Selection Process
Innovation & Entrepreneurship Case Study8.95View Details Describes a model for thinking about the hiring and selection process. -
Elizabeth Parker (A)
Leadership & Managing People Case Study11.95View Details A new political appointee with years of volunteer experience takes over a highly responsible job in the state government and is met with bureaucratic... -
Using the Circle Chart in the Negotiation Dynamics Debrief
Leadership & Managing People Case Study8.95View Details The Circle Chart is a simple framework that offers users a system to think through complex, multi-party or cross-cultural negotiations, as well as written... -
UST's Adoption of Open Talent
Management Case Study11.95View Details This case details the 2020 launch and subsequent scaling of UST's Open Talent initiative, a program to integrate freelancers from digital platforms into... -
Jimmy Fu and Moog, Inc.: Understanding Shareholder's Equity
Finance & Accounting Case Study8.95View Details Jimmy Fu is interviewing for a job at Moog, Inc., a worldwide designer, manufacturer, and integrator of precision motion and fluid controls and systems.... -
Stockbay Partners: Proactive Flexible Work and Talent Retention
Organizational Development Case Study11.95View Details An entrepreneur faced a dilemma regarding the flexible work policy in his start-up consulting firm. The leader of the firm struggled with the complications... -
HBR's 10 Must Reads 2019: The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Now What?" by Joan C. Williams and Suzanne Lebsock) (HBR's 10 Must Reads)
24.95View Details A year's worth of management wisdom, all in one place. We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review... -
Ingersoll Rand: Creating Effective Engineering and Technology Centres (B)
Organizational Development Case Study5.00View Details Supplement to case W17439. -
New Holland Tractors India: Community Management and Employee Relations
Organizational Development Case Study11.95View Details As a leading name in the Indian tractor industry, New Holland Tractors India (CNH) is known for its participative employee culture and holds the distinction... -
Ramesh and Gargi (A)
Leadership & Managing People Case Study11.95View Details This case describes the deterioration of the relationship between three people in an organization. Ramesh, Learning and Development Head, Chrysalis Pharmaceuticals,... -
ghSMART, 2006: Pioneering in Professional Services
Innovation & Entrepreneurship Case Study11.95View Details Geoff Smart, founder and CEO of ghSMART & Co., wanted to build ghSMART into the #1 management-assessment firm for CEOs and investors. However, he had... -
Leading the Josie Esquivel Franchise (A)
Organizational Development Case Study11.95View Details Reviews Josie Esquivel's career history, detailing how, through her personal attributes, skills, experiences, and organizational practices she has developed... -
Vermeer Technologies (A): A Company Is Born
Innovation & Entrepreneurship Case Study11.95View Details Charles Ferguson has just heard from a venture capital (VC) consortium that it is willing to finance Vermeer Technologies, a company he has cofounded...
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How Risky Is Overtime, Really?
Organizational Development Magazine ArticleNot all that much, empirical data from two medical researchers suggest. -
Hiring Without Firing
Leadership Magazine ArticleHitting the hiring bull’s-eye is one of an executive’s most important—and most difficult—responsibilities. Ten common mistakes can get in the way, but a pointed and systematic approach can virtually guarantee success. -
Is Your Executive Compensation Plan Undermining Your Mission?
Technology & Operations Digital ArticleBusinesses are becoming more agile, but pay plans have not changed accordingly. -
Washington Mutual (A): A Very Old Bank Can Grow-A Lot!
Leadership & Managing People Case Study11.95View Details Describes the ways in which Washington Mutual preserved and reinforced its brand through two phases of expansion, the first based on acquisition and the... -
Managing Demographic Risk
Economics Magazine ArticleAn aging workforce will compel businesses to change how they operate and could even threaten some companies’ viability. How vulnerable is your business? -
The Case of the Religious Network Group
Diversity and inclusion Magazine ArticleNetwork groups for black and Hispanic employees had been an unqualified success. Now a Christian group was forming—and Bill Thompson didn’t know what to think about it. -
Workers Don’t Have the Skills They Need – and They Know It
Economics Digital ArticleBut more schooling isn’t the answer. -
It’s OK If Going to a Conference Doesn’t Feel Like Real Work
Professional networks Digital ArticleYou don’t have to go to every keynote. -
5 Ways Companies Are Addressing Skills Gaps in Their Workforce
Leadership & Managing People Digital ArticleCompanies have more options than ever. Here's where to start. -
Women of the Workplace, Uniting
Gender Digital ArticleBetween waves of layoffs and evaporating job opportunities, we’re in a climate that naturally breeds an every-woman-for-herself mentality. A recent study by the Workplace Bullying Institute found that female bullies were alive — and, more than 70 percent of the time, kicking other women. But I’ve also seen companies encouraging their smart women to help […]