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AT&T’s Talent Overhaul
Talent management Magazine ArticleCan the firm really retrain hundreds of thousands of employees? -
Collaborating Well in Large Global Teams
Leadership & Managing People Digital ArticleIt starts with a clear shared objective. -
Stop Screening Job Candidates’ Social Media
Hiring and recruitment Magazine ArticleStick to evidence-based recruiting. -
3 New U.S. Employment Regulations That Companies Should Prepare for Now
Organizational Development Digital ArticleA spate of laws and rules in three areas - noncompete clauses, pay transparency, and human capital disclosures - will have far-reaching implications on... -
Unexpected Benefits of Sarbanes-Oxley
Organizational Development Magazine ArticleIn the wake of a series of gross corporate abuses around the turn of the century, Congress passed Sarbanes-Oxley, which was intended to make corporate... -
Turn Departing Employees into Loyal Alumni
Managing people Magazine ArticleA holistic approach to offboarding -
Create Colleagues, Not Competitors
Organizational Development Magazine ArticleTo maximize information exchange among employees, don't reward individual performance. -
Case Study: Your Star Salesperson Lied. Should He Get a Second Chance?
Business ethics Magazine ArticleWeighing the pros and cons of a zero-tolerance policy -
Rethinking the On-Demand Workforce
Innovation Magazine ArticleDigital talent platforms have matured, and many companies are using them to hire skilled gig workers. Now they need to get strategic about it. -
Case Study: Should an Algorithm Tell You Who to Promote?
Managing people Magazine ArticleA VP decides which candidate to promote. -
Korn/Ferry's CEO on Transforming the Company in Mid-Crisis
Leadership & Managing People Magazine ArticleGary Burnison had a lot of faith in Korn/Ferry's brand when he became a significant investor, back in 2001. The company was suffering in the aftermath... -
Helping Low-Income Workers Stay Out of Debt
Finance and investing Magazine ArticleEmployer-sponsored fintech products can enhance financial resilience and inclusion. -
Why Social Networks Still Haven’t Cracked the Job Search Puzzle
Competitive strategy Digital ArticleLinkedIn and Facebook each own part of the answer. -
The Transformer CLO
Developing employees Magazine ArticleThe role of chief learning officer isn’t just about training anymore. -
HR Goes Agile
Business management SpotlightAgile isn’t just for tech anymore. -
Globalization, Robots, and the Future of Work: An Interview with Jeffrey Joerres
Finance & Accounting Magazine ArticleWhen Jeffrey Joerres first joined Manpower, in 1993, the labor market was relatively stable and the company still focused largely on traditional office,...
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Banff Aspen Lodge: Staffing for Success
Organizational Development Case Study11.95View Details In July 2018, the general manager of the Banff Aspen Lodge in Alberta, Canada, needed to fill two vacancies at the Front Desk. He faced several challenges... -
RBC: Transforming Transformation (A)
Organizational Development Case Study11.95View Details Historically, personal and commercial banks (P&CB) maintained long relationships with their clients who tended to do most if not all of their banking... -
Sales Force Management at Nobel Ilac
Sales & Marketing Case Study11.95View Details Nobel Ilac was a Turkish generic pharmaceutical company marketing more than 100 drugs in 20 countries and, as of 2017, had over 2,500 employees worldwide.... -
Community Health Workers in Zambia: Incentive Design and Management
Organizational Development Case Study11.95View Details This case examines the various considerations relevant to selecting and compensating workers in a context where their work involves a pro-social component.... -
Hella India Lighting Limited: Transforming Human Resources
Organizational Development Case Study11.95View Details Striving for Great Place to Work (GPTW) culture enabled Hella India Lighting Limited (HIL), a company that manufactured automotive lighting, to recover... -
Performance Development at GE: Shaping a Fit-For-Purpose Performance Management System (C)
Leadership & Managing People Case Study5.00View Details In 2013, GE implemented the FastWorks program, an initiative that utilized tools and methods adapted from start-up methodologies to make the company more... -
In-housing Digital Marketing at Sprint Corp.
Sales & Marketing Case Study11.95View Details In the fall of 2019, Sprint's Chief Digital Officer Rob Roy reflected on the telecom's efforts to improve the effectiveness of its digital marketing campaigns.... -
Nike: Ethics Versus Reputation in the #MeToo Era
Organizational Development Case Study11.95View Details In March 2018, a report on workplace harassment issues was brought to the chief executive officer of Nike, Inc. (Nike), Mark Parker. The report was a... -
AT&T, Retraining, and the Workforce of Tomorrow
Organizational Development Case Study11.95View Details By the late 2000s, rapid changes in the telecommunications industry forced AT&T's management team to take on a task that CEO Randall Stephenson called... -
Zurich Insurance: Diversity and Inclusion
Leadership & Managing People Case Study11.95View Details Zurich Insurance was undergoing organizational change after implementing five new people practices focused on: manager development, diversity and inclusion,... -
Megalith, Inc. -- Hay Associates (B)
Organizational Development Case Study5.00View Details Describes Hay Associates Climate Survey Questionnaire and the eight dimensions of organizational climate. Rewritten by G.W. Baird, company partner. -
Yoshiko Shinohara and Tempstaff
Leadership & Managing People Case Study11.95View Details The case presents a biographical portrait of Yoshiko Shinohara who founded Tempstaff in 1973, one of the largest temporary staffing agencies in Japan.... -
Note on Managing Workforce Reductions
Organizational Development Case Study8.95View Details Each individual who enters an organization will, at some point, leave. And yet most future leaders spend significantly more effort learning about recruiting... -
Glassdoor: The Fundraising Journey (B)
Innovation & Entrepreneurship Case Study5.00View Details From his time as a young engineer at Microsoft in 1993, to the challenge of building Glassdoor from the ground up until it reached a valuation of over... -
Humanistic Capitalism at Brunello Cucinelli
Sales & Marketing Case Study11.95View Details This case explores one company's attempt to experiment with a different underlying model for a capitalist enterprise. Brunello Cucinelli, S.p.A. is a... -
Camino Therapeutics (D)
Communication Case Study5.00View Details Supplement to case SM299A. In the #MeToo era, allegations of sexual assault and sexual misconduct pose difficult issues for employers, particularly when... -
Cambridge Cooling Systems: Empowering International Operations
Global Business Case Study11.95View Details The chief operating officer at Cambridge Cooling Systems (CCS), based in Cambridge, Ontario, was helping his senior team prepare for two conference calls,... -
FIFA 2010: Choosing the Best Coach in the World
Organizational Development Case Study11.95View Details This case analyzes the situation faced by the judges who were choosing that year's World Coach of the Year in November 2010. The FIFA Award ceremony was... -
Shellye Archambeau: Becoming a CEO (A)
Organizational Development Case Study11.95View Details With the economy in a freefall, MetricStream is losing customers, hemorrhaging cash and struggling to make payroll. Several board members are threatening... -
Governance and Talent Management in a Professional Services Firm
Leadership & Managing People Case Study11.95View Details The Academy for Professional Development (APD) was launched in 1993, shortly after Perestroika and the turbulent time of Soviet disintegration. With the...
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Work-From-Home Regulations Are Coming. Companies Aren't Ready.
Management Digital ArticleA growing web of regulatory minutiae governing flexible working arrangements around the world poses an acute challenge for multinationals. These companies... -
Banff Aspen Lodge: Staffing for Success
Organizational Development Case Study11.95View Details In July 2018, the general manager of the Banff Aspen Lodge in Alberta, Canada, needed to fill two vacancies at the Front Desk. He faced several challenges... -
RBC: Transforming Transformation (A)
Organizational Development Case Study11.95View Details Historically, personal and commercial banks (P&CB) maintained long relationships with their clients who tended to do most if not all of their banking... -
Sales Force Management at Nobel Ilac
Sales & Marketing Case Study11.95View Details Nobel Ilac was a Turkish generic pharmaceutical company marketing more than 100 drugs in 20 countries and, as of 2017, had over 2,500 employees worldwide.... -
Community Health Workers in Zambia: Incentive Design and Management
Organizational Development Case Study11.95View Details This case examines the various considerations relevant to selecting and compensating workers in a context where their work involves a pro-social component.... -
Hella India Lighting Limited: Transforming Human Resources
Organizational Development Case Study11.95View Details Striving for Great Place to Work (GPTW) culture enabled Hella India Lighting Limited (HIL), a company that manufactured automotive lighting, to recover... -
Performance Development at GE: Shaping a Fit-For-Purpose Performance Management System (C)
Leadership & Managing People Case Study5.00View Details In 2013, GE implemented the FastWorks program, an initiative that utilized tools and methods adapted from start-up methodologies to make the company more... -
In-housing Digital Marketing at Sprint Corp.
Sales & Marketing Case Study11.95View Details In the fall of 2019, Sprint's Chief Digital Officer Rob Roy reflected on the telecom's efforts to improve the effectiveness of its digital marketing campaigns.... -
What Outperformers Do Differently to Tap Internal Talent
Organizational Development Digital ArticleOnly 10% of job opportunities are filled with internal lateral hires which represents a missed opportunity for employers and employees alike. Existing... -
Applying Blue Ocean Strategy to Hire and Assimilate Workers with Disabilities Into Distribution Centers
Organizational Development Digital ArticleAs consumers increasingly choose to make their purchases from the comfort of their own homes rather than to visit brick-and-mortar stores, the need for...