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Need a Favor? Research Suggests It's Best to Ask In Person.
Communication Digital ArticleA recent study found that people were 67% more likely to agree to in-person requests than those made over audio or video call. -
When an Employee or Spokesperson Criticizes Your Company
Communication Digital ArticleAdvice for navigating a contentious climate. -
How to Raise Sensitive Issues During a Virtual Meeting
Managing conflicts Digital ArticleCreate safety so people can open up. -
5 Ways to Get Better at Asking for Help
Leadership & Managing People Digital ArticleIt's essential to collaboration. -
So Your Boss Is Always Canceling Meetings Last Minute
Managing up Digital ArticleHere’s how to address the problem in a productive way. -
4 Conversations Leaders in the #MeToo Era Should Be Ready For
Communication Digital ArticleGood leadership is about preventing incidents - not just responding to them. -
When to Give Verbal Feedback — and When to Do It in Writing
Giving feedback Digital ArticleDon’t default to your comfort zone. Deliver your message in the way that works best for the situation. -
How to Leave a Job You Love
Leadership & Managing People Digital ArticleReflect on what you've learned and how you've grown. -
How Leaders Can Get the Feedback They Need to Grow
Receiving feedback Digital ArticleSix tips for soliciting radical candor. -
Rethinking Negotiation
Communication Magazine ArticleFor decades, negotiators have been working out agreements by focusing on interests, not positions. But the messy problem of how to share the gains created... -
How to Overcome Red Flags on Your Resume
Difficult conversations Digital ArticleTake control of your narrative. -
3 Rhetorical Techniques to Increase Your Impact
Communication Digital ArticleThere's a reason "your" is in this headline. -
How to Manage an Employee Who Cries Easily
Leadership & Managing People Digital ArticleAcknowledge their feelings without getting sidetracked. -
Don't Let Frustration Make You Say the Wrong Thing
Leadership & Managing People Digital ArticleWhat you want to say probably isn't what you should say. -
Defusing an Emotionally Charged Conversation with a Colleague
Managing conflicts Digital ArticleThings to actually say. -
Working with a Colleague Who Feels That the World Is Against Them
Leadership & Managing People Best PracticeBe someone who's not fun to grumble to. -
Intimate Partner Violence Is a Workplace Issue
Leadership & Managing People Digital ArticleWork can be a haven for people experiencing IPV. Managers and colleagues need to be prepared to offer safety and support. -
How to Handle a Disagreement on Your Team
Leadership & Managing People Digital ArticleRely on your mediation skills, not your authority. -
How to Handle Office Gossip ... When It's About You
Leadership & Managing People Digital ArticleThree ways to navigate an awkward situation. -
Stress Leads to Bad Decisions. Here's How to Avoid Them
Leadership & Managing People Digital ArticleStep back and look for more options.
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Australia-Japan Cable: Structuring the Project Company
Finance & Accounting Case Study11.95View Details In late September 1999, representatives from Telstri, Japan Telecom, and Teleglobe met to discuss the structure of the Australia-Japan Cable (AJC) project,... -
Bosses, Coworkers, and Building Great Work Relationships (HBR Work Smart Series)
Management Book22.00View Details I'm not here to make work friends. Or am I? Managers, peers, work friends, mentors, frenemies, annoying people, romantic interests, your boss's boss,... -
Advanced Laser Clinics (A)
Leadership & Managing People Case Study11.95View Details How do you tell one of your direct reports that she stinks? This case explores the dynamics behind having difficult conversations, and giving and receiving... -
Denise Frazer and Paolo Canto: A Case Vignette on Feedback - Denise Frazer's Perspective
Leadership & Managing People Case Study11.95View Details Denise Frazer and Paolo Canto, two HBS students, have decided to give each other feedback on their class participation. While Denise believes that she... -
Thomas Green: Power, Office Politics and a Career in Crisis
Organizational Development Case Study8.95View Details The case describes the dilemma of a marketing manager, Thomas Green, who, after being rapidly promoted, is harshly criticized by his boss, Frank Davis.... -
Influence and Persuasion (HBR Emotional Intelligence Series)
19.99View Details Changing hearts is an important part of changing minds. Research shows that appealing to human emotion can help you make your case and build your authority... -
Stress in the Workplace: Mental Health Conversations-The Employee
Management Case Study11.95View Details Most managers will one day be in a situation where they must help another employee with a mental health issue. How should they prepare for these conversations?... -
Shenzhen Filtroil: Finding Balance
Global Business Case Study11.95View Details Jeremy Leahman, president of Filtroil, Inc., and Albert Randolph, founder of the firm, had partnered with a supplier in China to ramp up the manufacture... -
HBR's 10 Must Reads for Sales and Marketing Collection (5 Books)
Sales & Marketing Book115.00View Details Stop pushing products. Start empowering your salespeople cultivating relationships with the right customers. In today's economy, companies are fighting... -
Ponce de Leon: Confidential Instructions for Poppie Santoni, Director
Leadership & Managing People Case Study8.95View Details Ponce de Leon (POL) is a four-party negotiation exercise in which a film studio is trying to sign a major actress to star in an upcoming movie. The negotiation... -
Martin Bauer Group: Corporate Social Responsibility with EinDollarBrille
Leadership & Managing People Case Study11.95View Details In the fall of 2013, the family-owned Martin Bauer Group, a German-based company and world leader in the business-to-business market for tea and herbal... -
How Much? (C)
Finance & Accounting Case Study5.00View Details ... -
Transforming Verizon: A Platform for Change
Leadership & Managing People Case Study11.95View Details A new CEO steps into the shoes of his long-serving predecessor who had created the U.S. telecommunications giant via a series of acquisitions and, before... -
Virtual EI (HBR Emotional Intelligence Series)
19.99View Details Be mindful, empathetic, and authentic--even on-screen. Managing your team, building relationships and trust, and facilitating effective meetings in a... -
Leveraging Your Networks: Harvard ManageMentor
49.95View Details This online will teach you to create a map of a network and assess the network, identify ways to strengthen a network, initiate and develop reciprocal... -
Ramesh and Gargi (B)
Leadership & Managing People Case Study5.00View Details This is a follow up of 'Ramesh and Gargi (A)'. Part A describes the deterioration of the relationship between three people in an organization. Ramesh,... -
No One Understands You and What to Do About It
Communication Book25.00View Details Have you ever felt you're not getting through to the person you're talking to, or not coming across the way you intend? You're not alone. That's the bad... -
Communicate Better with Everyone (HBR Working Parents Series)
Communication Book24.95View Details Conduct more productive conversations. As a working parent, you lead meetings, advocate for your children, and make presentations that win clients--all... -
Dealing With A Toxic Boss A
Leadership & Managing People Case Study11.95View Details This case is divided into A, B, and C cases. See OB85 Dealing with a Toxic Boss for an expanded version of the full case. A Case: Ned was an upper middle... -
Andy Smith's Struggles
Leadership & Managing People Case Study11.95View Details This case is about the diagnosis of Alzheimer's at a relatively young age, at a time when the patients are forced to juggle jobs, family, and dementia....
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Need a Favor? Research Suggests It's Best to Ask In Person.
Communication Digital ArticleA recent study found that people were 67% more likely to agree to in-person requests than those made over audio or video call. -
When an Employee or Spokesperson Criticizes Your Company
Communication Digital ArticleAdvice for navigating a contentious climate. -
The Right Time to Ask for Feedback
Communication AdviceDo it before completing 50-60% of your work. -
How to Raise Sensitive Issues During a Virtual Meeting
Managing conflicts Digital ArticleCreate safety so people can open up. -
5 Ways to Get Better at Asking for Help
Leadership & Managing People Digital ArticleIt's essential to collaboration. -
So Your Boss Is Always Canceling Meetings Last Minute
Managing up Digital ArticleHere’s how to address the problem in a productive way. -
4 Conversations Leaders in the #MeToo Era Should Be Ready For
Communication Digital ArticleGood leadership is about preventing incidents - not just responding to them. -
When to Give Verbal Feedback — and When to Do It in Writing
Giving feedback Digital ArticleDon’t default to your comfort zone. Deliver your message in the way that works best for the situation. -
How to Leave a Job You Love
Leadership & Managing People Digital ArticleReflect on what you've learned and how you've grown. -
Ask an Expert: My Team Members Keep Leaving Me Out
Difficult conversations AdviceIs it intentional ostracism?