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Chief Executives Define Their Own Data Needs
IT management Magazine ArticleHe could have been the president of any one of a number of successful and growing medium-sized companies in the electronics industry. He had spent the previous day working to salt away the acquisition of a small company that fitted an important position in the product line strategy he had evolved for his organization. Most […] -
Managing the Risks of Generative AI
Technology & Operations Digital ArticleGuidelines for companies as they implement the next generation of AI tools. -
Why Process Is U.S. Health Care's Biggest Problem
Technology & Operations Digital ArticleWithout it, technology can't live up to its potential. -
In Praise of Uncertainty
Decision making and problem solving Magazine ArticleThe information technology explosion was set off by visionaries who thrive on uncertainty. Today that innovation-fueling uncertainty is in danger, a victim of its own success and excess. IT producers have historically built platforms that are useless standing alone, inviting others to parlay them into a variety of useful applications. The first PC makers shipped […] -
A CEO’s Common Sense of CIM: An Interview with J. Tracy O’Rourke
Hiring and recruitment Magazine ArticleAccording to Wickham Skinner (“What Matters to Manufacturing,” HBR January–February 1988), too many managers now approach production difficulties with “a menu of textbook techniques”—CIM, for example—when they should be thinking through the same old questions: What is my business? Where is the market? What machines and flexibilities do I really need? With Skinner’s strictures in […] -
The Truth About Blockchain
Technology & Operations HBR BestsellerContracts, transactions, and records of them provide critical structure in our economic system, but they haven't kept up with the world's digital transformation.... -
Coronavirus Is Widening the Corporate Digital Divide
Strategy & Execution Digital ArticleDigital transformation has become a necessity-and it's separating the organizational haves from the have-nots. -
How an Auction Can Identify Your Best Talent
Strategy & Execution Digital ArticleCorporate functions are essentially monopolies, with no incentive to compete. -
Using Data to Provide Better Health Care to New York's Homeless
Sales & Marketing Digital ArticleHelping the largest homeless population in the U.S. -
Information Technology and the Board of Directors
Technology & Operations Magazine ArticleEver since the Y2K scare, boards have grown increasingly nervous about corporate dependence on information technology. Since then, computer crashes, denial... -
Ransomware Attacks Are Spiking. Is Your Company Prepared?
Cybersecurity and digital privacy Digital ArticleThey’re up 150% in 2020 — and growing even faster in 2021. -
Using AI to Make Knowledge Workers More Effective
Collaboration and teams Digital ArticleHumans and machines can make each other better. -
Why Health Care May Finally Be Ready for Big Data
Technology & Operations Digital ArticleLack of standardization has held the sector back. -
Using Remote Monitoring to Reduce Hospital Visits for Cancer Patients
Innovation & Leadership Digital ArticleA pilot at Memorial Sloan Kettering shows promising early results. -
Companies Are Turning Drones into a Competitive Advantage
Technology & Operations Digital ArticleMany industries are already using them to gather data. -
Organizing for High-Tech Marketing
IT management Magazine ArticleFor many established companies, becoming more effective marketers is a matter of fine tuning—increasing expenditures on promotion and advertising or reorganizing the sales force. For high-technology companies, becoming effective marketers is often a matter of starting from scratch. Such companies typically derive their initial strength from the innovations provided by the research and development function. […] -
E-Mail: Not Dead, Evolving
Technology & Operations Magazine ArticleE-mail management company Mimecast shares the results of a 2012 survey of 2,600 workers in the U.S., UK, and South Africa who use e-mail every day. -
How Physicians Can Keep Up with the Knowledge Explosion in Medicine
Collaboration and teams Digital ArticleTracking medical breakthroughs could be a full-time job. -
Signs of the Times
IT management Magazine ArticleA history of the user icons on our phones and computers -
The Bash Bug Is a Wake-Up Call
Risk management Digital ArticleBusiness and government need to join forces to anticipate and defend against cyber attacks.
- SPONSOR CONTENT FROM ALTERYX
Why IT Leaders Should Take a Franchise Approach to Data Management
IT management Sponsor ContentSponsor content from Alteryx. -
The Chair of Honeywell on Bringing an Industrial Business into the Digital Age
Technology and analytics Magazine ArticleThe company’s digital transformation enabled it to navigate the challenges of recent years. - SPONSORED CONTENT FROM Wipro
Industry Clouds Become Catalyst for Transformation
IT management ResearchWhite Paper Sponsored By Wipro -
How to Red Team a Gen AI Model
AI and machine learning Digital ArticleThe harms that generative AI systems create often differ from other forms of AI in both scope and scale. -
How the Cloud Is Changing Data Science
Analytics and data science Digital ArticleHere’s what leaders need to know in this shifting landscape. -
How Companies Think About Data
Data management Digital ArticleUnderstanding the fundamentals of using data. -
What’s Lost When Data Systems Don’t Communicate
Technology and analytics Digital ArticleIs “disconnection debt” costing your company? - SPONSOR CONTENT FROM AMAZON BUSINESS
Create Smart Business Buying Efficiencies With Integrations
Digital transformation Sponsor ContentSponsor content from Amazon Business. - SPONSOR CONTENT FROM UNISYS
Personalize Your IT Service Delivery With Persona Mapping
IT management Sponsor ContentSponsor content from Unisys. -
The Value of Digital Transformation
Technology and analytics Digital ArticleA team at McKinsey tracked the performance of 80 banks over four years to identify exactly how their transformation efforts paid off — and how others can follow suit. -
What Is Responsible Computing?
Business and society Digital ArticleA practical framework to help companies understand the environmental, social, and ethical impacts of how they use technology. - SPONSOR CONTENT FROM MICROSOFT X AMD
Enhance Your Geo-Distributed Apps with Networking Services that Go the Distance
IT security management Sponsor ContentSponsor content from Microsoft x AMD. -
Managing the Risks of Generative AI
AI and machine learning Digital ArticleGuidelines for companies as they implement the next generation of AI tools. - SPONSORED CONTENT FROM Intel
The Strategic Importance of a PC Refresh
IT security management ResearchWhite Paper Sponsored By Intel -
What It Takes to Sell Cloud-Based Software to the U.S. Government
Cybersecurity and digital privacy Digital ArticleComplying with FedRAMP is worth the investment. -
Boards Are Having the Wrong Conversations About Cybersecurity
IT management Digital ArticleA survey of 600 directors suggests that growing awareness of cyber risk isn’t enough to drive better preparedness. -
How Tech Is Transforming Entry-Level, Customer-Facing Jobs
IT management Digital ArticleTakeaways from a survey of more than 800 customer service reps. - SPONSORED CONTENT FROM HCLTech
Device as a Service: The Organizational Uniter
Technology and analytics ResearchWhite Paper Sponsored By HCLTech -
Is Your Board Prepared for New Cybersecurity Regulations?
IT security management Digital ArticleA proposed SEC rule would require companies to disclose their cybersecurity governance capabilities. - SPONSORED CONTENT FROM Broadcom Software
Taming IT Complexity through Effective Strategies and Partnerships
Digital transformation ResearchResearch Report Sponsored By Broadcom Software
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HP-Cisco Alliance (B)
Organizational Development Case Study5.00View Details Supplements the (A) case. -
Medinas Health: Building a Medical Equipment Marketplace
Innovation & Entrepreneurship Case Study11.95View Details This case centers on the startup Medinas Health, a technology company based in Berkeley, California that aimed to increase the efficiency of the medical... -
General Electric Medical Systems--2002
Strategy & Execution Case Study11.95View Details Discusses one of General Electric's flagship divisions--the world's leading provider of medical diagnostic imaging equipment. Provides an opportunity... -
China Merchants Bank in Transition
Strategy & Execution Case Study11.95View Details This case depicts China Merchants Bank's second strategic transformation. In the 90's, China Merchants bank creatively introduced an all-in-one-card and... -
UpDown: Confidential Instructions for GEORG
Innovation & Entrepreneurship Case Study5.00View Details Michael Reich is having severe doubts about how he split the equity with his co-founders two months ago, when they completed a one-page "November Agreement."... -
Harvard Business Review on Aligning Technology with Strategy
22.00View Details Most companies waste billions of dollars on technology. Don't be one of them. If you need the best practices and ideas for unleashing technology's strategic... -
Texas Eastman Co.
Finance & Accounting Case Study11.95View Details The company as part of a commitment to Total Quality Management has installed a computer system that accumulates 30,000 observations on its processes... -
Campbell Soup Co.: A Leader in Continuous Replenishment Innovations
Technology & Operations Case Study11.95View Details Campbell Soup, like most food manufacturers, faced grocery chain and wholesale demand for its goods driven by Campbell's own promotional pricing structure... -
Hilton Hotels: Brand Differentiation through Customer Relationship Management
Strategy & Execution Case Study11.95View Details This case analyzes the Hilton Hotels Corporation's CRM strategy at a key juncture in its history, immediately after the firm has been taken private by... -
SAP AG in 2006: Driving Corporate Transformation
Strategy & Execution Case Study11.95View Details In April 2006, SAP AG CEO Henning Kagermann faces several critical decisions. Over the past two years, Kagermann has put in place a bold growth strategy... -
Wal-Mart Stores in 2003
Strategy & Execution Case Study11.95View Details Examines Wal-Mart's development over three decades and provides financial and descriptive detail of its domestic operations. In 2003, Wal-Mart's Supercenter... -
Springy Fields: An Entrepreneur's Dilemma
Innovation & Entrepreneurship Case Study11.95View Details This case highlights entrepreneur Tom Wilson's dilemma: he must decide how to expand Springy Fields, his adult sport and recreation business. After the... -
Bloomberg LP - More Than the Box?
Strategy & Execution Case Study11.95View Details In late 2013, Bloomberg LP, the financial information powerhouse, was challenged by a competing messaging service owned by a consortium of banks, many... -
Ontela PicDeck (A) - Spanish Translation
Sales & Marketing Case Study11.95View Details Ontela, a technology start-up company, has introduced an innovative service called PicDeck that improves the mobile imaging experience for wireless subscribers.... -
Launch
Technology & Operations Case Study11.95View Details Launch has developed an entertainment publication on CD-ROM with 240,000 subscribers and has recently introduced an on-line entertainment product (www.mylaunch.com)... -
The Commonwealth Bank of Australia - Strategizing from Outsourcing to the Cloud Part 1: Perennial Challenges Amidst Turbulent Technology
Leadership & Managing People Case Study11.95View Details This teaching case examines the challenges of using Information Technology (IT) outsourcing, adopting new technologies, undertaking business transformation,... -
Solectric: Market Entry Decisions under Uncertainty
Leadership & Managing People Case Study11.95View Details Solectric was a small solar power venture located in Sydney, Australia. The founder was an academic entrepreneur who was planning to return to his academic... -
The Keystone Advantage: What the New Dynamics of Business Ecosystems Mean for Strategy, Innovation, and Sustainability
Strategy & Execution Book35.00View Details Leveraging the power of business networks for success. Whether it sells computers, clothing, or cars, your firm's fate is increasingly linked to that... -
BP's Office of the Chief Technology Officer (B): Driving Open Innovation through an Advocate Team
Technology & Operations Case Study5.00View Details Supplement case for KEL366. -
Mitchells/Richards
Technology & Operations Case Study11.95View Details Describes a small, luxury retail chain's operational sophistication achieved through the use of technology and high-touch customer service. A family-run...
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Chief Executives Define Their Own Data Needs
IT management Magazine ArticleHe could have been the president of any one of a number of successful and growing medium-sized companies in the electronics industry. He had spent the previous day working to salt away the acquisition of a small company that fitted an important position in the product line strategy he had evolved for his organization. Most […] -
Managing the Risks of Generative AI
Technology & Operations Digital ArticleGuidelines for companies as they implement the next generation of AI tools. -
HP-Cisco Alliance (B)
Organizational Development Case Study5.00View Details Supplements the (A) case. -
How to Build Your Digital Intelligence (HBR Special Issue)
Leadership & Managing People Magazine Issue19.95View Details Harvard Business Review Special Issues are timely, single-theme collections of HBR articles written by some of the world's leading management scholars... -
Why Process Is U.S. Health Care's Biggest Problem
Technology & Operations Digital ArticleWithout it, technology can't live up to its potential. -
In Praise of Uncertainty
Decision making and problem solving Magazine ArticleThe information technology explosion was set off by visionaries who thrive on uncertainty. Today that innovation-fueling uncertainty is in danger, a victim of its own success and excess. IT producers have historically built platforms that are useless standing alone, inviting others to parlay them into a variety of useful applications. The first PC makers shipped […] -
A CEO’s Common Sense of CIM: An Interview with J. Tracy O’Rourke
Hiring and recruitment Magazine ArticleAccording to Wickham Skinner (“What Matters to Manufacturing,” HBR January–February 1988), too many managers now approach production difficulties with “a menu of textbook techniques”—CIM, for example—when they should be thinking through the same old questions: What is my business? Where is the market? What machines and flexibilities do I really need? With Skinner’s strictures in […] -
Medinas Health: Building a Medical Equipment Marketplace
Innovation & Entrepreneurship Case Study11.95View Details This case centers on the startup Medinas Health, a technology company based in Berkeley, California that aimed to increase the efficiency of the medical... -
General Electric Medical Systems--2002
Strategy & Execution Case Study11.95View Details Discusses one of General Electric's flagship divisions--the world's leading provider of medical diagnostic imaging equipment. Provides an opportunity... -
China Merchants Bank in Transition
Strategy & Execution Case Study11.95View Details This case depicts China Merchants Bank's second strategic transformation. In the 90's, China Merchants bank creatively introduced an all-in-one-card and...