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Hiring Without Firing
Leadership Magazine ArticleHitting the hiring bull’s-eye is one of an executive’s most important—and most difficult—responsibilities. Ten common mistakes can get in the way, but a pointed and systematic approach can virtually guarantee success. -
Walgreens CEO Roz Brewer to Leaders: Put Your Phones Away and Listen to Employees
Global Business Digital ArticleBrewer says inclusion and equity are about making employees feel seen and heard. -
Giving a High Performer Productive Feedback
Managing people Best PracticeGiving feedback, particularly constructive feedback, is often a stressful task. As counterintuitive as it may seem, giving feedback to a top performer can be even tougher. Top performers may not have obvious development needs and in identifying those needs, you can sometimes feel like you’re being nitpicky or over-demanding. In addition, top performers may not […] -
Executive Incentives vs. Corporate Growth
Boards Magazine ArticleBonuses and other forms of incentive compensation are an effective motivator of executives to achieve ever higher earnings per share. The drive to produce short-term results, however, often influences management to forgo investment in capital equipment and R&D that would benefit the corporation several years hence even more than improved earnings next year would. The […] -
Margaret Thatcher, Fighter
Leadership Digital ArticleThe best change agents almost never realize when it’s time to stop. That’s what makes them so good. -
Is Your Team Solving Problems, or Just Identifying Them?
Leadership & Managing People Best PracticeEight ways to encourage your team to think more critically. -
The Experience Trap
Leadership development Magazine ArticleAs projects get more complicated, managers stop learning from their experience. It is important to understand how that happens and how to change it. -
The Case of the Religious Network Group
Diversity and inclusion Magazine ArticleNetwork groups for black and Hispanic employees had been an unqualified success. Now a Christian group was forming—and Bill Thompson didn’t know what to think about it. -
Should All Employees Feel Like Owners?
Leadership Digital ArticleApparently, my post on the “lunch lesson” rubbed some people the wrong way. When I opined that I found that leadership = responsibility = not always getting to eat lunch, this was, for some, the most heinous concept short of universal healthcare for illegal aliens. The comments that disagreed with me fell into a few […] -
It’s OK If Going to a Conference Doesn’t Feel Like Real Work
Professional networks Digital ArticleYou don’t have to go to every keynote. -
A Question of Character
Leadership Magazine ArticleJoe Ryan turned a small-town cosmetics company into a national powerhouse, making employees happy and shareholders rich in the process. Does it really matter that he cheats on his wife? -
The Founder’s Dilemma
Entrepreneurs and founders Magazine ArticleMost entrepreneurs want to make a lot of money and to run the show. New research shows that it’s tough to do both. If you don’t figure out which matters more to you, you could end up being neither rich nor king. -
The Toxic Handler: Organizational Hero—and Casualty
Organizational culture Magazine ArticleWhen companies cause emotional pain through nasty bosses, layoffs, and change, a certain breed of “healing” manager steps in to keep the gears moving. They are toxic handlers—unsung corporate heroes who save the day, but often pay a high price. -
Need a Favor? Research Suggests It's Best to Ask In Person.
Communication Digital ArticleA recent study found that people were 67% more likely to agree to in-person requests than those made over audio or video call. -
How to Lead When Your Team Is Exhausted — and You Are, Too
Employee engagement HBR BestsellerThe latest wave of Covid-19 is pushing us to new depths of personal resilience. -
A Leap Year Lesson on Correcting Leadership Drift
Managing yourself Digital ArticleWe all know why leap years exist, right? Our calendars get out of synch with the solar system so we must periodically get our human calendars back on track with the celestial ones. In other words, February 29th is all about correcting drift. Without those corrections, things become more and more out of synch. Not […] -
Is Your Company Using Employee Data Ethically?
Managing people Digital ArticleThe trade-offs can be complex. -
How to Have an Honest Conversation About Your Business Strategy (HBR OnPoint Enhanced Edition)
Organizational Development Magazine ArticleToo many organizations descend into underperformance because they can't confront the painful gap between their strategy and the reality of their capabilities,... -
Research: What Do People Need to Perform at a High Level?
High potential employees Digital ArticleA look at the personal, relational, and organizational factors that will help your team do its best work. -
How to Pay Your Sales Force
Motivating people Magazine ArticleUsing the results of a survey of 380 companies in 34 industries, this author examines three basic types of compensation plans: salary, commission, and combination (salary plus commission). Most companies in the study favored a combination plan, but such plans have some disadvantages to offset their obvious attractiveness. The author sets out the possible reasons […]
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How Part-Time Senior Leaders Can Help Your Business
Human resource management Digital ArticleBringing on seasoned leaders in “fractional” roles can help companies gain expertise without the expense and commitment of a full-time hire. -
Build a Corporate Culture That Works
Organizational culture Magazine ArticleStart by thinking about the dilemmas your people will face. -
Stop Playing Favorites
Managing people Magazine ArticleAll managers have in-groups and out-groups. Here’s how to manage those dynamics more effectively. -
When Your Employee Feels Angry, Sad, or Dejected
Managing employees Magazine ArticleThe right—and wrong—ways to respond -
Case Study: Are the Right People in the Right Seats?
Change management Magazine ArticleA new CEO considers changes to her top team. -
How to Assess True Macroeconomic Risk
Economics Magazine ArticleModels and forecasts can be seductive, but it’s time for executives to reclaim their economic judgment. -
How CEOs Build Confidence in Their Leadership
Succession planning SpotlightIt takes longer than you think, but patience pays surprising dividends. -
Firms Led by CEOs from Former U.S. Frontier Areas Are Awarded More Patents
Entrepreneurship Magazine ArticleThe qualities that were needed to succeed on the frontier are the same ones needed to drive corporate innovation. -
The Psychology of CEO Succession
Succession planning Magazine ArticleChoosing the company’s next leader is one of the most crucial decisions a board makes. Yet directors, incumbents, and incoming leaders routinely underestimate how tricky the transition at the top can be. Here’s a guide to making it go smoothly. -
Power, Influence, and CEO Succession
Succession planning SpotlightHow the board, the incumbent, and the new leader can ensure a successful transfer of authority -
The Vital Role of the Outgoing CEO
Succession planning SpotlightEverybody focuses on what the new boss needs to do. But what the departing one does can make all the difference. -
The Psychology of CEO Succession
Management Digital ArticleChoosing the company's next leader is one of the most crucial decisions a board makes. Yet directors, incumbents, and incoming leaders routinely underestimate... -
3 Ways to Build a Culture That Lets High Performers Thrive
High potential employees Digital ArticleStop getting in the way of your top talent. -
Reinventing the Core Value Statement
Brand management Digital ArticleWhy companies are shifting towards more resonant expressions of their animating principles. -
Constant Change Is Rewriting the Psychological Contract with Employees
Managing people Digital ArticleIn the face of rising dissatisfaction, leaders need to revisit their unwritten agreements with workers — and agree on a sustainable path forward. -
How to Vet Information Before Making a Decision
Decision making and problem solving Digital ArticleFour questions to ask when you’re considering the evidence. -
3 Ways to Support Employees with Bipolar Disorder
Health and behavioral science ResearchResearch-backed recommendations for job design, managerial practice, and culture. -
Learning to Delegate as a First-Time Manager
Delegating Digital ArticleYou can’t do everything on your own — nor should you. -
5 Traps to Avoid as You Gain Power as a Leader
Power and influence Digital ArticlePower will change you — and your relationships. How you wield it can make or break your success. -
3 Ways to Compassionately Hold Your Team Accountable
Motivating people Digital ArticleWhy some teams are more successful at meeting deadlines, hitting targets, and growing revenues.
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GACL: Balancing Employee Satisfaction and Productivity
Organizational Development Case Study11.95View Details Gujarat Automotive Corporation Limited (GACL) was an Indian manufacturing company that made bus bodies. The firm was a subsidiary of Tata Motors Limited,... -
Brush with AIDS (A)
Leadership & Managing People Case Study11.95View Details A product manager at a health products company is responsible for marketing sharps containers, which hospitals use to store used needles in order to protect... -
Sell Yourself!
Sales & Marketing Case Study8.95View Details Helps students develop an effective sales pitch for their greatest asset--themselves. Also, broadens their understanding of how salespeople sell products... -
HP-Cisco Alliance (B)
Organizational Development Case Study5.00View Details Supplements the (A) case. -
Farm to School of Park County: A Journey from Program to Nonprofit (A)
Innovation & Entrepreneurship Case Study11.95View Details This case series describes the startup of Farm to School of Park County, an emerging nonprofit organization in the US state of Montana. Case (A) describes... -
Worlds Collide: Work, Life, and Social Media
Communication Case Study11.95View Details While some cases may focus on using social media to advance the interests of a business or brand, this case is best positioned as a springboard for exploring... -
David Dunwood
Innovation & Entrepreneurship Case Study11.95View Details The protagonist,David Dunwood, is a second-time search fund entrepreneur who in mid-2004 purchased Mountain Auto, a leading auto parts retailer in the... -
Multifactor Models
Finance & Accounting Case Study8.95View Details Students evaluate the performance of four mutual funds and compute the cost of capital for two companies using fixed benchmarks, the CAPM, and a multifactor... -
Boeing 787: Manufacturing a Dream
Strategy & Execution Case Study11.95View Details Case traces the design and development of the Boeing 787 Dreamliner. Emphasis is on executive leadership and firm strategy in coordinating across a global... -
The World Wrestling Federation (A): Vince McMahon vs. Bret "the Hitman" Hart
Leadership & Managing People Case Study11.95View Details Vince McMahon's World Wrestling Federation faces a serious threat to survival from the deep pockets of media mogul Ted Turner and Time-Warner, Inc. McMahon... -
Autonomous Vehicles: Smooth or Bumpy Ride Ahead?
Sales & Marketing Case Study11.95View Details In early 2019, transportation was set to undergo a major transformation with the advent of autonomous vehicles (AVs), also referred to as driverless cars,... -
Lie, Cheat, and Steel: Governance and Scandal at ThyssenKrupp
Global Business Case Study11.95View Details On March 7, 2013, ThyssenKrupp Group CEO Heinrich Hiesinger was shocked to receive a resignation letter from Gerhard Cromme, chairman of the company's... -
Erik Peterson (C)
Organizational Development Case Study5.00View Details Describes the outcome of Erik Peterson's one-day meeting with his superior and the events of the subsequent day's meeting with the president and vice... -
Chi-Square Goodness-of-Fit Test
Global Business Case Study8.95View Details This note describes the chi-square statistic as applied to goodness-of-fit tests. Goodness-of-fit tests check to see how closely a sample matches a particular... -
One Page Talent Management, with a New Introduction: Eliminating Complexity, Adding Value
35.00View Details A radical approach to growing high-quality talent--fast. You know that winning in today's marketplace requires top-quality talent. You also know what... -
Note on Transformational Change: A Play in Four Acts
Organizational Development Case Study8.95View Details It can also be read on its own to gain a greater understanding of how organizational change unfolds over time. This note can also be used as a companion... -
Maple Leaf Foods: Changing the System
Strategy & Execution Case Study11.95View Details The Maple Leaf Foods (MLF): Changing the System case explores how a major food processor pivoted its vision and operations in an attempt to become the... -
Sitara: Indian Management Style - Capturing Hearts and Minds
Leadership & Managing People Case Study11.95View Details Sitara was a village in India whose local governing body had 15 members headed by the gram-pradhan. In 2011, the gram-pradhan had approved a project for...
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Hiring Without Firing
Leadership Magazine ArticleHitting the hiring bull’s-eye is one of an executive’s most important—and most difficult—responsibilities. Ten common mistakes can get in the way, but a pointed and systematic approach can virtually guarantee success. -
Walgreens CEO Roz Brewer to Leaders: Put Your Phones Away and Listen to Employees
Global Business Digital ArticleBrewer says inclusion and equity are about making employees feel seen and heard. -
Giving a High Performer Productive Feedback
Managing people Best PracticeGiving feedback, particularly constructive feedback, is often a stressful task. As counterintuitive as it may seem, giving feedback to a top performer can be even tougher. Top performers may not have obvious development needs and in identifying those needs, you can sometimes feel like you’re being nitpicky or over-demanding. In addition, top performers may not […] -
Executive Incentives vs. Corporate Growth
Boards Magazine ArticleBonuses and other forms of incentive compensation are an effective motivator of executives to achieve ever higher earnings per share. The drive to produce short-term results, however, often influences management to forgo investment in capital equipment and R&D that would benefit the corporation several years hence even more than improved earnings next year would. The […] -
Margaret Thatcher, Fighter
Leadership Digital ArticleThe best change agents almost never realize when it’s time to stop. That’s what makes them so good. -
Is Your Team Solving Problems, or Just Identifying Them?
Leadership & Managing People Best PracticeEight ways to encourage your team to think more critically. -
The Experience Trap
Leadership development Magazine ArticleAs projects get more complicated, managers stop learning from their experience. It is important to understand how that happens and how to change it. -
The Case of the Religious Network Group
Diversity and inclusion Magazine ArticleNetwork groups for black and Hispanic employees had been an unqualified success. Now a Christian group was forming—and Bill Thompson didn’t know what to think about it. -
Should All Employees Feel Like Owners?
Leadership Digital ArticleApparently, my post on the “lunch lesson” rubbed some people the wrong way. When I opined that I found that leadership = responsibility = not always getting to eat lunch, this was, for some, the most heinous concept short of universal healthcare for illegal aliens. The comments that disagreed with me fell into a few […] -
It’s OK If Going to a Conference Doesn’t Feel Like Real Work
Professional networks Digital ArticleYou don’t have to go to every keynote.