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How to Speak More Strategically
Communication Digital ArticleIt had been three weeks since my throat started to feel sore, and it wasn't getting better. The pain was most acute when I spoke. So I decided to spend... -
In a Crisis, Great Leaders Prioritize Listening
Leadership & Managing People Digital ArticleWhen the road gets bumpy, you need as many different perspectives as possible. -
What Is Active Listening?
Managing yourself Digital ArticleTips for practicing this essential communication skill. -
When Your Go-To Problem-Solving Approach Fails
Organizational decision making Digital ArticleEight steps to help you assess what’s not working — and why. -
Sales Reps' Biggest Mistakes
Sales & Marketing Magazine ArticleFrom poor listening skills to the failure to follow up, salespeople offend potential customers in a variety of ways. Here's a chance for reps to take... -
Listening to People
Listening skills Magazine ArticleRecently the top executives of a major manufacturing plant in the Chicago area were asked to survey the role that listening plays in their work. Later, an executive seminar on listening was held. Here are three typical comments made by participants: “Frankly, I had never thought of listening as an important subject by itself. But […] -
How to Become a Better Listener
Communication Digital ArticleSharpen these seven skills. -
Seven Ages of the Leader
Leadership & Managing People Magazine ArticleLeaders go through many transitions in their careers. Each brings new crises and challenges that are predictable. Knowing what to expect can help you... -
Retention Through Redemption (HBR OnPoint Enhanced Edition)
Organizational Development Magazine ArticleCorporate America and the U.S. Navy share one big problem: employee retention. Today's knowledge workers hop from start-up to start-up. And 40% of the... -
What Are Your Decision-Making Strengths and Blind Spots?
Leadership & Managing People Digital ArticleUnderstanding your style will help you identify which biases that may get in your way. -
What Makes an Effective Executive
Leadership Magazine ArticleGreat managers may be charismatic or dull, generous or tightfisted, visionary or numbers oriented. But every effective executive follows eight simple practices. -
Get Better at One-on-One Meetings
Five ways to make the time more valuable. Based on the work of Margaret Moore, co-founder of the Institute of Coaching at McLean Hospital, a Harvard Medical... -
Are You Really Listening?
Listening skills Magazine ArticleSenior leaders can become insulated from early signs of danger and opportunity. Here’s how to overcome that. -
Leadership in a Combat Zone (HBR Classic)
Leadership & Managing People Magazine ArticleLeadership is often presented as an abstract undertaking, a matter of vision and values rather than practical details. But in the author's world, the... -
Don't Underestimate Your Influence at Work
Leadership & Managing People Digital ArticleHow to recognize the influence you already have - and wield it more effectively. -
Stop Rambling in Meetings — and Start Getting Your Message Across
Meeting management Digital ArticleThe more you say, the less people listen. -
For Success with AI, Bring Everyone On Board
AI and machine learning Magazine ArticleWhen you include rank-and-file employees, you’ll improve your overall performance. -
Stop Framing Wellness Programs Around Self-Care
Wellness Digital ArticleIndividual distress is a collective problem. -
Using Prompt Engineering to Better Communicate with People
Communication Digital ArticleChoose your words as carefully with people as you do with generative AI. -
Make the Most of Your One-on-One Meetings
Managing yourself Magazine ArticleThey can be a highly effective leadership tool.
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HBR's 10 Must Reads Strengthening Your Soft Skills (with bonus article "You Don't Need Just One Leadership Voice--You Need Many" by Amy Jen Su)
Management Book24.95View Details Strengthen your soft skills and reach your leadership potential. If you read nothing else on developing your interpersonal skills, read these 10 articles.... -
Mindful Listening (HBR Emotional Intelligence Series)
19.99View Details Listening is a critical skill that leaders and managers often take for granted. By learning to listen mindfully, you can keep your employees more engaged,... -
Moral Complexity in Leadership: Hubris and Humility "Dead Men's Path," by Chinua Achebe
Management Case Study11.95View Details The "Moral Complexity in Leadership" series of cases and teaching notes help business instructors harness the power of fiction to prepare students for... -
Next-Level Negotiating (HBR Women at Work Series)
Communication Book24.95View Details Build trust--and create more value. Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your... -
Convenient MD
Leadership & Managing People Case Study11.95View Details The ConvenientMD case highlights the role of emotion and ambiguity in business interactions. ConvenientMD, led by co-CEOs Gareth Dickens and Max Puyanic,... -
HBR's 10 Must Reads for Mid-Level Managers (with bonus article "Managers Can't Do It All" by Diane Gherson and Lynda Gratton)
24.95View Details Collaborator. Communicator. Connector. Coach. As a mid-level manager, you're being tasked with more than ever before. You're expected to lead innovation,... -
Moral Complexity in Leadership: Hubris and Humility / Antigone, by Sophocles
Management Case Study11.95View Details The "Moral Complexity in Leadership" series of cases and teaching notes help business instructors harness the power of fiction to prepare students for... -
Curiosity (HBR Emotional Intelligence Series)
Management Book19.99View Details Open yourself to new possibilities. Curiosity is a powerful tool for leaders. It can help you cope with complexity, learn from challenging conversations,... -
HBR's 10 Must Reads on Strengthening Your Soft Skills (Paperback + Ebook)
Management Special Offer34.95View Details Strengthen your soft skills and reach your leadership potential. If you read nothing else on developing your interpersonal skills, read these 10 articles.... -
Maryam Hassan
Leadership & Managing People Case Study11.95View Details Maryam and Sameer, brother and sister, were searching for an apartment in Hitech City, Hyderabad. Recent college graduates who were now starting jobs... -
ChatChat (Co-Founders Version)
Leadership & Managing People Case Study11.95View Details This is a role-play case, intended for use in a leadership development course for MBA students. The case has four roles: two for students playing the... -
Self-Advocating in Early Career
Leadership & Managing People Case Study8.95View Details Many people early in their careers find self-advocacy awkward or may even perceive it as impossible. They don't know what is reasonable for them to request... -
Next-Level Negotiating: Women at Work Discussion Group Toolkit
Sales & Marketing Book99.95View Details The "HBR Women at Work" series, based on the popular HBR podcast of the same name, spotlights the real challenges and opportunities women experience throughout... -
HBR's 10 Must Reads for Mid-Level Managers (Paperback + Ebook)
Management Special Offer34.95View Details Collaborator. Communicator. Connector. Coach. As a mid-level manager, you're being tasked with more than ever before. You're expected to lead innovation,... -
ChatChat (VC Version)
Leadership & Managing People Case Study11.95View Details This is a role-play case, intended for use in a leadership development course for MBA students. The case has four roles: two for students playing the...
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The Right Time to Ask for Feedback
Communication AdviceDo it before completing 50-60% of your work. -
How to Speak More Strategically
Communication Digital ArticleIt had been three weeks since my throat started to feel sore, and it wasn't getting better. The pain was most acute when I spoke. So I decided to spend... -
In a Crisis, Great Leaders Prioritize Listening
Leadership & Managing People Digital ArticleWhen the road gets bumpy, you need as many different perspectives as possible. -
What Is Active Listening?
Managing yourself Digital ArticleTips for practicing this essential communication skill. -
When Your Go-To Problem-Solving Approach Fails
Organizational decision making Digital ArticleEight steps to help you assess what’s not working — and why. -
Sales Reps' Biggest Mistakes
Sales & Marketing Magazine ArticleFrom poor listening skills to the failure to follow up, salespeople offend potential customers in a variety of ways. Here's a chance for reps to take... -
Listening to People
Listening skills Magazine ArticleRecently the top executives of a major manufacturing plant in the Chicago area were asked to survey the role that listening plays in their work. Later, an executive seminar on listening was held. Here are three typical comments made by participants: “Frankly, I had never thought of listening as an important subject by itself. But […] -
How to Become a Better Listener
Communication Digital ArticleSharpen these seven skills. -
Seven Ages of the Leader
Leadership & Managing People Magazine ArticleLeaders go through many transitions in their careers. Each brings new crises and challenges that are predictable. Knowing what to expect can help you... -
How to Avoid Common Miscommunications at Work
Communication AdviceLearn how to "read the room" using these three practices.