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How Leaders Can Escape Their Echo Chambers
Leadership and managing people Digital ArticleSix strategies to ensure your team tells you what you need to hear. -
Managing a Project? Formalize Your Follow-Up Process.
Leadership & Managing People Digital ArticleConsistent follow-up is what makes projects run as smoothly, efficiently, and effectively as possible. -
Tips for Cold-Emailing Intimidatingly Powerful People
Communication Digital ArticleBe politely persistent. -
5 Traps to Avoid as You Gain Power as a Leader
Leadership & Managing People Digital ArticlePower will change you - and your relationships. How you wield it can make or break your success. -
Courage as a Skill
Leadership & Managing People Magazine ArticleA division vice president blows the whistle on corruption at the highest levels of his company. A young manager refuses to work on her boss's pet project... -
How to Write a Winning Business Plan (HBR OnPoint Enhanced Edition)
Organizational Development Magazine ArticleA well-conceived business plan is essential to the success of an enterprise. Whether you are starting up a venture, seeking additional capital for an... -
When Your Go-To Problem-Solving Approach Fails
Organizational decision making Digital ArticleEight steps to help you assess what’s not working — and why. -
How to Speak Confidently to Your Team During Chaotic Times
Leadership and managing people Digital ArticleWhat to say when you don’t have all the information. -
How to Become a Better Listener
Communication Digital ArticleSharpen these seven skills. -
Why Strategy Execution Unravels--and What to Do About It
Organizational Development Magazine ArticleTwo-thirds to three-quarters of large organizations struggle with execution. And it's no wonder: Research reveals that several common beliefs about implementing... -
Rudeness and Its Noxious Effects
Organizational Development Magazine ArticleThe mere thought of being on the receiving end of verbal abuse hurts people's ability to perform complex tasks requiring creativity, flexibility, and... -
How to Be a Mental Health Ally
Leadership & Managing People Digital ArticleWhat to say - and what not to say - when your colleague needs some support. -
Stop Ghosting and Start Saying No
Interpersonal communication Digital ArticleFive ways to manage your time and energy while following through on commitments. -
Build a Corporate Culture That Works
Organizational culture Magazine ArticleStart by thinking about the dilemmas your people will face. -
Learning the Tricks of the Trade
Communication Magazine ArticleEach profession has its own vocabulary. Knowing how to talk the talk is critical--in some fields more than others. -
Storytelling That Drives Bold Change
Change management Magazine ArticleHow to craft a narrative that matters -
Taking the Stress Out of Stressful Conversations (HBR OnPoint Enhanced Edition)
Organizational Development Magazine ArticleStressful conversations are unavoidable in life. In business, they can run the gamut from firing a subordinate to, curiously enough, receiving praise.... -
How to Use Language That Employees Get
Leadership & Managing People Magazine ArticleTo communicate in a way that resonates with your workers, you'll have to get to know them first. -
Marcus Buckingham: Why “Love” Is the Key to Career Success
Business and society Digital ArticleIf you don’t love anything about your work, it could destroy you. -
What Do You Mean You Don't Like My Style?
Organizational Development Magazine ArticleManagers and subordinates often experience confusion about what style to use when they write letters and memorandums. They make revisions and rancor builds....
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Build a Corporate Culture That Works
Organizational culture Magazine ArticleStart by thinking about the dilemmas your people will face. -
Reinventing the Core Value Statement
Brand management Digital ArticleWhy companies are shifting towards more resonant expressions of their animating principles. -
5 Traps to Avoid as You Gain Power as a Leader
Power and influence Digital ArticlePower will change you — and your relationships. How you wield it can make or break your success. -
5 Signs Your One-on-Ones Aren’t Working
Meeting management Digital ArticleAnd how to make the most of your face time with direct reports. -
You’re Back from Your Leadership Development Program. Now What?
Developing employees Digital ArticleHow to take what you’ve learned and apply it on the job. -
When Someone You Manage Isn’t Following the Return-to-Office Policy
Managing people Digital ArticleHow to strike a balance between enforcing company mandates and supporting the needs of your team. -
How Leaders Miscommunicate When Tensions Are High
Leadership and managing people Digital ArticleFive common mistakes to avoid. -
HBR’s Picks on Managing Social and Political Issues at Work
Business and society Big IdeaArticles and podcast episodes on speaking up, employee activism, and politics. -
A Leader’s Guide to Navigating Employee Activism
Business and society Big IdeaHow companies can choose when — and whether — to act on employees’ concerns. -
When Business and Politics Collide
Management Digital ArticleToday's employees, particularly young ones, expect their employers to speak out about the social, political, and environmental issues they care about.... -
Using Prompt Engineering to Better Communicate with People
Business communication Digital ArticleChoose your words as carefully with people as you do with generative AI. -
Rid Your Organization of Obstacles That Infuriate Everyone
Business management Magazine ArticleHow every company can fight the “addition sickness” that complicates work -
The New Rules of Executive Presence
Managing yourself Magazine ArticleHow leaders need to think and act now -
How to Handle an Emotionally Charged Negotiation
Meeting management Digital ArticleA tool to help leaders bring hidden issues to the table. -
When Your Go-To Problem-Solving Approach Fails
Organizational decision making Digital ArticleEight steps to help you assess what’s not working — and why. -
Storytelling That Drives Bold Change
Change management Magazine ArticleHow to craft a narrative that matters -
How to Create Company Values That Actually Resonate
Mission statements Digital ArticleFive tips to help you avoid cliches and write something memorable. -
10 Ways to Prove You’re a Strategic Thinker
Management communication Digital ArticleIt’s not enough to have good ideas. You also have to communicate them effectively. -
How Project Managers Can Better Navigate Setbacks
Project management Digital ArticleStart by understanding how our brains process the experience. -
Managing a Project? Formalize Your Follow-Up Process.
Project management Digital ArticleConsistent follow-up is what makes projects run as smoothly, efficiently, and effectively as possible.
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Jeanne Lewis at Staples, Inc. (A)
Leadership & Managing People Case Study11.95View Details Jeanne Lewis, after six years with Staples, Inc., is promoted to senior vice president of marketing. She is to work for fifteen months alongside her predecessor,... -
NASA After Challenger: Restoring an Image
Sales & Marketing Case Study11.95View Details In the days following the loss of the space shuttle Challenger and its crew in January of 1986, NASA officials were unwilling to communicate with the... -
Use and Abuse of Analogies
Strategy & Execution Case Study8.95View Details Examines how managers use, and sometimes misuse, analogical reasoning as they formulate their strategies. Suggests a process that managers can employ... -
HBR Guide to Better Business Writing
Communication Book21.95View Details DON'T LET YOUR WRITING HOLD YOU BACK. When you're fumbling for words and pressed for time, you might be tempted to dismiss good business writing as a... -
BAE Automated Systems (A): Denver International Airport Baggage-Handling System
Technology & Operations Case Study11.95View Details Describes the events surrounding the construction of the BAE baggage-handling system at the Denver International Airport. It looks specifically at project... -
Captain David Hall
Strategy & Execution Case Study11.95View Details This technical note provides a pedagogical overview of management communication for MBA education. -
Whole Foods Acquires Wild Oats (A)
Finance & Accounting Case Study11.95View Details Examines the implications of Whole Foods' CEO's anonymous message board postings including its potential impact on the company's proposed merger with... -
Executing Change: Seven Key Considerations
Leadership & Managing People Case Study8.95View Details Provides a 7S framework to complement the McKinsey 7S framework. Focuses on some of the critical choices that must be made in implementing change--Strategic... -
Chattanooga Ice Cream Division
Organizational Development Case Study11.95View Details Senior functional officers (marketing, manufacturing, research & development, control, and human resources) clash over alternative ideas for turning around... -
Intel in China
Organizational Development Case Study11.95View Details Intel PRC was a division of Intel Corp., a U.S. $20 billion semiconductor manufacturer. A newly appointed division head makes a decision that an employee... -
InterSoft of Argentina (B)
Leadership & Managing People Case Study5.00View Details Focuses on InterSoft of Argentina, a growing software company in Argentina. In 1993, InterSoft acquires a Russian software company and Emilo Lopez, the... -
Principles of Effective Persuasion
Leadership & Managing People Case Study8.95View Details Summarizes six principles of effective persuasion. A rewritten version of an earlier note. -
Flextronics: Deciding on a Shop Floor System for Producing the Microsoft Xbox
Leadership & Managing People Case Study11.95View Details Jim McCusker must guide a group decision-making process aimed at getting input and buy-in from key people in California, Mexico, and Austria to choose... -
Wells Fargo Circles the Wagons: Communicating during a Crisis
Communication Case Study11.95View Details In October 2016, Timothy Sloan, the newly appointed CEO of American banking giant Wells Fargo, faced a massive public-relations crisis. A few weeks earlier,... -
A Sense of Urgency
30.00View Details Most organizational change initiatives fail spectacularly (at worst) or deliver lukewarm results (at best). In his international bestseller "Leading Change,"... -
Management Earnings Disclosure and Pro Forma Reporting
Finance & Accounting Case Study11.95View Details Introduces a discussion of management earnings disclosure and the growing use of pro forma reporting by corporations. Highlights the background of pro... -
Management Communication Self-Paced Learning Program: Presenting Section
90.00View Details The Management Communications self-paced learning program provides you with the skills and guided practice necessary to master fundamental concepts in... -
Harvest City: The Intelligent Procurement System Project
Leadership & Managing People Case Study8.95View Details The Harvest City case describes the implementation of a cloud- and IoT-based intelligent procurement system at a new convention complex in the U.S. Midwest.... -
Toronto-Dominion Bank: Customer Service Index (A)
Leadership & Managing People Case Study11.95View Details Members of TD's Personal Financial Services Division's marketing research team, were preparing their presentation to a group of the bank's senior vice-presidents.... -
Blogs at Dresdner Kleinwort Wasserstein: (A)
Technology & Operations Case Study11.95View Details In May 2005, JP Rangaswami, the chief information officer at investment bank Dresdner Kleinwort Wasserstein (DrKW), wonders how to extend the bank's use...
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How Leaders Can Escape Their Echo Chambers
Leadership and managing people Digital ArticleSix strategies to ensure your team tells you what you need to hear. -
Managing a Project? Formalize Your Follow-Up Process.
Leadership & Managing People Digital ArticleConsistent follow-up is what makes projects run as smoothly, efficiently, and effectively as possible. -
Tips for Cold-Emailing Intimidatingly Powerful People
Communication Digital ArticleBe politely persistent. -
5 Traps to Avoid as You Gain Power as a Leader
Leadership & Managing People Digital ArticlePower will change you - and your relationships. How you wield it can make or break your success. -
Jeanne Lewis at Staples, Inc. (A)
Leadership & Managing People Case Study11.95View Details Jeanne Lewis, after six years with Staples, Inc., is promoted to senior vice president of marketing. She is to work for fifteen months alongside her predecessor,... -
NASA After Challenger: Restoring an Image
Sales & Marketing Case Study11.95View Details In the days following the loss of the space shuttle Challenger and its crew in January of 1986, NASA officials were unwilling to communicate with the... -
Use and Abuse of Analogies
Strategy & Execution Case Study8.95View Details Examines how managers use, and sometimes misuse, analogical reasoning as they formulate their strategies. Suggests a process that managers can employ... -
Courage as a Skill
Leadership & Managing People Magazine ArticleA division vice president blows the whistle on corruption at the highest levels of his company. A young manager refuses to work on her boss's pet project... -
HBR Guide to Better Business Writing
Communication Book21.95View Details DON'T LET YOUR WRITING HOLD YOU BACK. When you're fumbling for words and pressed for time, you might be tempted to dismiss good business writing as a... -
BAE Automated Systems (A): Denver International Airport Baggage-Handling System
Technology & Operations Case Study11.95View Details Describes the events surrounding the construction of the BAE baggage-handling system at the Denver International Airport. It looks specifically at project...