Management

Norman Spencer, who grew up poor, worked for two decades to make his investment firm successful and his family wealthy. The company he founded, Arrowhead,...

Many managers of service businesses are aware that the strategic management (by which I mean the total process of selecting and implementing a corporate strategy) of service businesses is different from that of manufacturing businesses. This article discusses how pure service businesses are different from product-oriented businesses and why they require different strategic thinking. A […]

Lessons from 69 articles published in top management and applied psychology journals.

They vary in deference and decision making.

It isn't always easy to change leadership hats or to alter the way you assess a business problem. Under pressure, most executives fall back on the management...

Six strategies to ensure your team tells you what you need to hear.

The answer isn't always to push them out.

What are those challenging moments that have tested you, but also reveal who you are? You may discover your sense of purpose by revisiting your past.

Consistent follow-up is what makes projects run as smoothly, efficiently, and effectively as possible.

Responsiveness matters.

And what to do about it.

Acknowledge their feelings without getting sidetracked.

For the past 33 years, Prahalad, a professor of strategy at the University of Michigan's Ross School of Business, has ended all his MBA and executive...

A balance of predictability and flexibility.

Be politely persistent.

Despite the great potential for conflict, many companies routinely—and successfully—use joint ventures. With the increasing use of this form of management, business leaders must think about the more effective way of managing: shared management or dominant parent. This author, drawing from his research with 37 joint ventures involving mostly North American and Western European companies, […]

The ability to commercialize technology is linked to competitive leadership in a variety of markets, such as copiers, computers, automobiles, and pharmaceuticals....

If we could better track the value of human capital, employees would be better off.

A study of a number of companies employing some form of matrix reveals nine pathologies to which the matrix design is particularly vulnerable, along with...

Time for an attitude adjustment.