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When Everything Isn't Half Enough (HBR Case Study)
Organizational Development Magazine ArticleNorman Spencer, who grew up poor, worked for two decades to make his investment firm successful and his family wealthy. The company he founded, Arrowhead,... -
Strategy is Different in Service Businesses
Strategy Magazine ArticleMany managers of service businesses are aware that the strategic management (by which I mean the total process of selecting and implementing a corporate strategy) of service businesses is different from that of manufacturing businesses. This article discusses how pure service businesses are different from product-oriented businesses and why they require different strategic thinking. A […] -
Research Roundup: How the Pandemic Changed Management
Global Business Digital ArticleLessons from 69 articles published in top management and applied psychology journals. -
How Cultures Across the World Approach Leadership
Global Business VideoThey vary in deference and decision making. -
The Leadership Journey
Leadership & Managing People Magazine ArticleIt isn't always easy to change leadership hats or to alter the way you assess a business problem. Under pressure, most executives fall back on the management... -
How Leaders Can Escape Their Echo Chambers
Leadership and managing people Digital ArticleSix strategies to ensure your team tells you what you need to hear. -
The 3 Types of C Players and What to Do About Them
Leadership & Managing People Digital ArticleThe answer isn't always to push them out. -
Find Your Purpose in Your Most Challenging Experiences
What are those challenging moments that have tested you, but also reveal who you are? You may discover your sense of purpose by revisiting your past. -
Managing a Project? Formalize Your Follow-Up Process.
Leadership & Managing People Digital ArticleConsistent follow-up is what makes projects run as smoothly, efficiently, and effectively as possible. -
The Leadership Behaviors That Make or Break a Global Team
Leadership Digital ArticleResponsiveness matters. -
Research: Why Best Practices Don’t Translate Across Cultures
Cross-cultural management ResearchAnd what to do about it. -
How to Manage an Employee Who Cries Easily
Leadership & Managing People Digital ArticleAcknowledge their feelings without getting sidetracked. -
The Responsible Manager
Leadership & Managing People Magazine ArticleFor the past 33 years, Prahalad, a professor of strategy at the University of Michigan's Ross School of Business, has ended all his MBA and executive... -
What Working Parents Need from Their Managers
Balancing work and family Big IdeaA balance of predictability and flexibility. -
Tips for Cold-Emailing Intimidatingly Powerful People
Communication Digital ArticleBe politely persistent. -
How to Make a Global Joint Venture Work
International business Magazine ArticleDespite the great potential for conflict, many companies routinely—and successfully—use joint ventures. With the increasing use of this form of management, business leaders must think about the more effective way of managing: shared management or dominant parent. This author, drawing from his research with 37 joint ventures involving mostly North American and Western European companies, […] -
Commercializing Technology: What the Best Companies Do
Strategy & Execution Magazine ArticleThe ability to commercialize technology is linked to competitive leadership in a variety of markets, such as copiers, computers, automobiles, and pharmaceuticals.... -
The Problem with Accounting for Employees as Costs Instead of Assets
Labor Digital ArticleIf we could better track the value of human capital, employees would be better off. -
Problems of Matrix Organizations
Organizational Development Magazine ArticleA study of a number of companies employing some form of matrix reveals nine pathologies to which the matrix design is particularly vulnerable, along with... -
You've Been Fired: Now What?
Leadership & Managing People Digital ArticleTime for an attitude adjustment.
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GACL: Balancing Employee Satisfaction and Productivity
Organizational Development Case Study11.95View Details Gujarat Automotive Corporation Limited (GACL) was an Indian manufacturing company that made bus bodies. The firm was a subsidiary of Tata Motors Limited,... -
Brush with AIDS (A)
Leadership & Managing People Case Study11.95View Details A product manager at a health products company is responsible for marketing sharps containers, which hospitals use to store used needles in order to protect... -
Sell Yourself!
Sales & Marketing Case Study8.95View Details Helps students develop an effective sales pitch for their greatest asset--themselves. Also, broadens their understanding of how salespeople sell products... -
David Dunwood
Innovation & Entrepreneurship Case Study11.95View Details The protagonist,David Dunwood, is a second-time search fund entrepreneur who in mid-2004 purchased Mountain Auto, a leading auto parts retailer in the... -
The World Wrestling Federation (A): Vince McMahon vs. Bret "the Hitman" Hart
Leadership & Managing People Case Study11.95View Details Vince McMahon's World Wrestling Federation faces a serious threat to survival from the deep pockets of media mogul Ted Turner and Time-Warner, Inc. McMahon... -
Chi-Square Goodness-of-Fit Test
Global Business Case Study8.95View Details This note describes the chi-square statistic as applied to goodness-of-fit tests. Goodness-of-fit tests check to see how closely a sample matches a particular... -
Ford vs. GM: The Evolution of Mass Production (A)
Technology & Operations Case Study11.95View Details This case explores the very different paths taken by the Ford Motor Company and the General Motors Corporation in the first three decades of the twentieth... -
Kwame Owusu-Kesse at the Harlem Children's Zone
Leadership & Managing People Case Study11.95View Details Do you-as leader, an individual within an organization, or running your own business-know when to say yes and when to say no? How do you make decisions... -
Brush with AIDS (B)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
Leadership Transitions and Team Building: Leadership Collection (2 Ebooks)
50.00View Details The Leadership Transitions and Team Building Collection includes two important books: "The First 90 Days, Updated and Expanded," by Michael D. Watkins,... -
IKEA in Saudi Arabia (A)
Finance & Accounting Case Study11.95View Details A Swedish newspaper reveals that IKEA has erased all images of women from its catalog for Saudi Arabia. The article sparks criticism of IKEA from the... -
School of Rock: Tuning into Structured Empowerment (A)
Management Case Study11.95View Details In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price's... -
MOD Pizza: A Winning Recipe? (Abridged)
Leadership & Managing People Case Study11.95View Details This is an abridged version of "MOD Pizza: A Winning Recipe?" HBS Case No. 416-004. Scott and Ally Svenson, the founders of MOD Pizza, had to make a... -
United Airlines 173
Organizational Development Case Study11.95View Details The cases are used to introduce the concept of collective responsibility and leadership in team situations by applying the concept of Crew Resource Management... -
Student Success at Georgia State University (B)
Technology & Operations Case Study5.00View Details This is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that... -
Chapter Enrichment Program Teams at the American Red Cross (A)
Leadership & Managing People Case Study11.95View Details The American Red Cross has a system for structuring, staffing, and leading teams to review its local chapters. Mirroring professional services firms that... -
Chadwick, Inc.: The Balanced Scorecard
Finance & Accounting Case Study11.95View Details The pharmaceutical division of a diversified company has been asked to develop a Balanced Scorecard. Research and development projects take about ten... -
Hans Fritz at Novartis Thailand (A): The First Month
Leadership & Managing People Case Study11.95View Details Dr. Hans Fritz is 37 years old when he arrives in Bangkok on March 1, 1998 to assume his position as general manager of Novartis Thailand. Novartis is... -
Jextra Neighborhood Stores in Malaysia
Global Business Case Study11.95View Details Tom Chong is the country manager in Malaysia for Jextra Stores (Jextra), a multinational retailer with supermarkets throughout Asia. The company is based... -
3P Turbo - Cross Border Investment in Brazil
Finance & Accounting Case Study11.95View Details Faced with uncompetitive regulation, the founder of 3P Turbo, Jason Starks, was contemplating setting up a facility to manufacture automobile turbochargers...
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GACL: Balancing Employee Satisfaction and Productivity
Organizational Development Case Study11.95View Details Gujarat Automotive Corporation Limited (GACL) was an Indian manufacturing company that made bus bodies. The firm was a subsidiary of Tata Motors Limited,... -
Brush with AIDS (A)
Leadership & Managing People Case Study11.95View Details A product manager at a health products company is responsible for marketing sharps containers, which hospitals use to store used needles in order to protect... -
Sell Yourself!
Sales & Marketing Case Study8.95View Details Helps students develop an effective sales pitch for their greatest asset--themselves. Also, broadens their understanding of how salespeople sell products... -
How to Build Your Digital Intelligence (HBR Special Issue)
Leadership & Managing People Magazine Issue19.95View Details Harvard Business Review Special Issues are timely, single-theme collections of HBR articles written by some of the world's leading management scholars... -
Build the Workforce You Need (HBR Special Issue)
Leadership & Managing People Magazine Issue19.95View Details Harvard Business Review Special Issues are single-theme collections of both classic and recent articles written by some of the world's leading management... -
David Dunwood
Innovation & Entrepreneurship Case Study11.95View Details The protagonist,David Dunwood, is a second-time search fund entrepreneur who in mid-2004 purchased Mountain Auto, a leading auto parts retailer in the... -
The World Wrestling Federation (A): Vince McMahon vs. Bret "the Hitman" Hart
Leadership & Managing People Case Study11.95View Details Vince McMahon's World Wrestling Federation faces a serious threat to survival from the deep pockets of media mogul Ted Turner and Time-Warner, Inc. McMahon... -
When Everything Isn't Half Enough (HBR Case Study)
Organizational Development Magazine ArticleNorman Spencer, who grew up poor, worked for two decades to make his investment firm successful and his family wealthy. The company he founded, Arrowhead,... -
Strategy is Different in Service Businesses
Strategy Magazine ArticleMany managers of service businesses are aware that the strategic management (by which I mean the total process of selecting and implementing a corporate strategy) of service businesses is different from that of manufacturing businesses. This article discusses how pure service businesses are different from product-oriented businesses and why they require different strategic thinking. A […] -
Fighting Racism at Work (HBR Special Issue)
Leadership & Managing People Magazine Issue19.95View Details Harvard Business Review Special Issues are timely, single-theme collections of HBR articles written by some of the world's leading management scholars...