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Organize Your Change Initiative Around Purpose and Benefits
Leadership & Managing People Digital ArticleConnecting a project to core principles - and explaining how it will benefit stakeholders - can spark the motivation required for success. -
The Challenges of Becoming a Less Hierarchical Company
Organizational Development Digital ArticleLessons from one company on how to navigate the ups and downs of going flat. -
Organizational Transformation Is an Emotional Journey
Organizational transformation Digital ArticleSeven strategies to help leaders navigate the process. -
Is Your Plan a Bridge Too Far?
Leadership & Managing People Digital ArticleMy father was a young boy during World War II. He grew up in a small village in the Netherlands just south of the river Maas, which, parallel to two arms... -
Reaching and Changing Frontline Employees
Leadership & Managing People Magazine ArticlePlanning a major change in your organization? If so, chances are you have arranged a huge rally, rousing speeches, videos, and special editions of the... -
Radical Optionality
Strategy Magazine ArticleA new era of competition requires a highly dynamic approach to strategy. -
Shutting Down Your Business Gracefully
Leadership & Managing People Digital ArticleThe story of how a 16-year-old company closed its doors. -
Rehabilitating the Leveraged Buyout
Finance & Accounting Magazine ArticleOnce the rage of Western capitalism, leveraged buyouts have lost their glamour and much of their respectability. Suggest an LBO as a healthy way to create... -
Reimagine Your Nonprofit to Survive the Crisis
Organizational Development Digital ArticleFour key areas to focus on: impact, people, finances, and community. -
The Network Secrets of Great Change Agents
Organizational Development Magazine ArticleChange is hard, especially in a large organization. Yet some leaders succeed--often spectacularly--at transforming their workplaces. What makes them able... -
You Don't Need a Grand Strategy to Achieve Organizational Change
Innovation & Leadership Digital ArticleStart with a small but meaningful project. -
How Leaders Get in the Way of Organizational Change
Business management Digital ArticleThree common mistakes to avoid. -
Are You In with the In Crowd?
Organizational Development Magazine ArticleAt the core of your company, there is a group of people who seem to call the shots--or, rather, all the shots seem to be called for their benefit. This... -
Why Cross-Functional Collaboration Stalls, and How to Fix It
Leadership & Managing People Digital ArticleResearch shows that 78% of leaders report "collaboration drag" - too many meetings, too much peer feedback, and too much time spent getting buy-in from... -
Getting Your Team to Buy into a Big Change
Change management Digital ArticleResearchers studied backlash to change at five elite law firms — and how leadership eventually won the skeptics over. -
Retaining the Best of Your Culture Amid Organizational Change
Organizational culture Digital ArticleFour ways to preserve key values and behaviors while undergoing a transformation. -
How Polls Overestimate Support for Third-Party Candidates
Technology & Operations Digital ArticlePutting support for Gary Johnson and Jill Stein in perspective. -
How to Be a Mental Health Ally
Leadership & Managing People Digital ArticleWhat to say - and what not to say - when your colleague needs some support. -
10 Emotions That Are Undervalued in the Workplace
Finance & Accounting Digital ArticleIn addition to being powerful tools of persuasion and influence, emotions ground us in our humanity and give us important data about our environments. -
Do M&A Deals Ever Really Create Synergies?
Strategy & Execution Digital ArticleOnly when they have a good theory behind them.
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Roche Pakistan (A): Turning Around an Organization Through Cultural Transformation
Organizational Development Case Study11.95View Details The Roche Pakistan case study focuses on a country in Roche Global's portfolio which was facing challenges. Farrukh Rehan was hired to turnaround the... -
Taco Bell--1994
Technology & Operations Case Study11.95View Details Taco Bell CEO, John Martin, boldly proclaims a growth goal of 200,000 points of access by the year 2000 (the company had approximately 3,600 in 1991).... -
InsideSales.com (A)
Innovation & Entrepreneurship Case Study11.95View Details This case focuses on growth requirements for a company moving from its base in SMB customers (Small and Mid-Sized businesses) to Enterprise customers... -
Sustainable Investing at J.P. Morgan Private Bank
Finance & Accounting Case Study11.95View Details This case features Monica Issar, then Global Head of J.P. Morgan Endowments & Foundations Group in the Private Bank. In just five years, she and J.P.... -
Being a Change Agent (C): Birth of a Movement?
Strategy & Execution Case Study5.00View Details "Being a Change Agent"is a three-part case series set in a rural district of Assam in India. It describes the efforts made by Kuladhar Saikia, Deputy... -
School of Rock: Tuning into Structured Empowerment (A)
Management Case Study11.95View Details In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price's... -
SAP's Transformation from a Product to a Service Provider: The Business Transformation Academy
Leadership & Managing People Case Study11.95View Details The case discusses the strategic talent and stakeholder management issues that SAP faces as it transforms itself into a service provider. In 2000, SAP... -
The Proxy Fight at ADP
Finance & Accounting Case Study11.95View Details In July 2017, shares of Automatic Data Processing, Inc. (ADP) surged 12% following a report that the activist investor Bill Ackman had acquired a sizable... -
Organizational Reinvention
Leadership & Managing People Case Study8.95View Details This note is designed to introduce students to the fundamental concepts of leading innovation in established organizations. Reinvention is a process whereby... -
Hans Fritz at Novartis Thailand (A): The First Month
Leadership & Managing People Case Study11.95View Details Dr. Hans Fritz is 37 years old when he arrives in Bangkok on March 1, 1998 to assume his position as general manager of Novartis Thailand. Novartis is... -
Understanding Customer Profitability at Charles Schwab
Organizational Development Case Study11.95View Details Charles Schwab is transforming into a customer-centric organization. Central to this cultural and organizational change is the utilization of customer... -
Jollibee Foods Corp. (A): International Expansion
Strategy & Execution Case Study11.95View Details Noli Tingzon, newly-appointed international division VP at Jollibee, the Philippines-based hamburger chain, is faced with the challenge of expanding fast... -
Campbell Soup Co.: A Leader in Continuous Replenishment Innovations
Technology & Operations Case Study11.95View Details Campbell Soup, like most food manufacturers, faced grocery chain and wholesale demand for its goods driven by Campbell's own promotional pricing structure... -
SAP AG in 2006: Driving Corporate Transformation
Strategy & Execution Case Study11.95View Details In April 2006, SAP AG CEO Henning Kagermann faces several critical decisions. Over the past two years, Kagermann has put in place a bold growth strategy... -
Yvette Hyater-Adams and Terry Larsen at CoreStates Financial Corp.
Leadership & Managing People Case Study11.95View Details Yvette Hyater-Adams, senior VP of CoreStates Bank, and CEO Terry Larsen reflect on their five-year mentor-protege relationship. They describe how building... -
Merck: Conflict and Change
Organizational Development Case Study11.95View Details Tracks Merck's efforts to adapt to changes in the pharmaceutical industry. Key challenges include adapting Merck's internally focused, science-led culture... -
Jacobs Suchard: Reorganizing for 1992
Organizational Development Case Study11.95View Details Jacobs Suchard, the Swiss-based coffee and chocolate producer, is preparing for the common market and EEC 1992. At the time of the case, the company is... -
Bay State Milling
Leadership & Managing People Case Study11.95View Details -
Steve Mariotti and NFTE
Innovation & Entrepreneurship Case Study11.95View Details Less than three years ago, Steve Mariotti created NFTE, a nonprofit organization for teaching entrepreneurship to disadvantaged youths. The organization... -
Pizza Hut, Inc.
Sales & Marketing Case Study11.95View Details Pizza Hut, Inc. is a franchisor of eat-in pizza restaurants. It has decided to enter the home delivery market and is in the process of implementing that...
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Organizational Reinvention
Leadership & Managing People Case Study8.95View Details This note is designed to introduce students to the fundamental concepts of leading innovation in established organizations. Reinvention is a process whereby... -
Bosch: Scaling Large Company Innovation for Strategic Advantage
Technology & Operations Case Study11.95View Details This case focuses on the Innovation Performance Management (IPM) methodology as a new approach whereby established and global companies, like Bosch, can... -
Campbell Soup Co.: A Leader in Continuous Replenishment Innovations
Technology & Operations Case Study11.95View Details Campbell Soup, like most food manufacturers, faced grocery chain and wholesale demand for its goods driven by Campbell's own promotional pricing structure... -
Organize Your Change Initiative Around Purpose and Benefits
Leadership & Managing People Digital ArticleConnecting a project to core principles - and explaining how it will benefit stakeholders - can spark the motivation required for success. -
UST's Adoption of Open Talent
Management Case Study11.95View Details This case details the 2020 launch and subsequent scaling of UST's Open Talent initiative, a program to integrate freelancers from digital platforms into... -
Beyond the Charismatic Leader: Leadership and Organizational Change
Leadership & Managing People Digital ArticleIn ever more turbulent environments, executive leadership matters as never before. Organization speed, flexibility, and the need to execute discontinuous... -
The Challenges of Becoming a Less Hierarchical Company
Organizational Development Digital ArticleLessons from one company on how to navigate the ups and downs of going flat. -
Alibaba's Values Dilemma
Leadership & Managing People Case Study11.95View Details This case starts by exploring the brief history of Alibaba from 1999 to 2020 from the perspective of strategy and values. The case shows how a company's... -
Bradley Marquez: Reduction in Force (A)
Organizational Development Case Study11.95View Details The Bradley Marquez advertising agency had created a successful niche delivering ethnic markets to their clients, corporate giants like Compaq, Sprint,... -
Zurich Insurance: Diversity and Inclusion
Leadership & Managing People Case Study11.95View Details Zurich Insurance was undergoing organizational change after implementing five new people practices focused on: manager development, diversity and inclusion,...