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How Midsize Companies Can Make the Most of Disruption
Organizational Development Digital ArticleNew research shows three ways these smaller companies can drive change rather than react to it. -
Evolve (Again)
Organizational Development Magazine ArticleIn an ever-changing technology landscape, continuous adaptation is key. -
The Key to Building a Successful Remote Organization? Data.
Technology & Operations Digital ArticleThink of it as a common language for distributed teams. -
Former Best Buy CEO Hubert Joly: Empowering Workers to Create 'Magic'
Global Business Digital ArticlePut people at the center of your company's purpose and declare your "interdependence". -
Embracing Agile
Agile project management Magazine ArticleHow to master the process that’s transforming management -
How to Connect Employees to Your Company's Purpose
Organizational Development Digital ArticleEmerging practices from leading organizations show that the journey is not about top-down messaging. -
Strategic Management for Competitive Advantage
Strategic planning Magazine ArticleHow some large companies infuse their planning process with new entrepreneurial vigor, maintaining market leadership over the long haul. -
Organizational Transformation Is an Emotional Journey
Organizational transformation Digital ArticleSeven strategies to help leaders navigate the process. -
Changing the Role of Top Management: Beyond Structure to Processes
Leadership & Managing People Magazine ArticleThe hierarchical organization based on the strategy-structure-systems doctrine of management no longer delivers competitive results. While a top-down... -
Making Differences Matter: A New Paradigm for Managing Diversity
Leadership & Managing People Magazine ArticleDiversity efforts in the workplace have been undertaken with great goodwill, but, ironically, they often end up fueling tensions. They rarely spur the... -
Accelerating Corporate Transformations (Don't Lose Your Nerve!)
Organizational Development Magazine ArticleAsk any CEO who has overseen a corporate transformation what should have been handled differently, and you are likely to get this answer: "We should have... -
Change Through Persuasion
Leadership & Managing People Magazine ArticleFaced with the need for a massive change, most managers respond predictably. They revamp the organization's strategy, shift around staff, and root out... -
Yahoo, Tumblr, and the Loyalty Factor
Sales & Marketing Digital ArticleThe acquisition will only work if Yahoo listens more intently to its new users. -
What's Stifling the Creativity at CoolBurst? (HBR Case Study and Commentary)
Leadership & Managing People Magazine ArticleThis fictitious case study explores the challenges facing CoolBurst, a Miami-based fruit-juice company. For over a decade, CoolBurst had ruled the market... -
Knowledge Management Below the Radar
Customer experience Digital ArticleHow can we improve how organizations learn and adapt in fast-moving industries? I recently spoke to a group of Silicon Valley HR leaders and this question came up, along with the related matter of how to do knowledge management better. They asked how we do knowledge management at frog design, since we have studios spread […] -
House of Quality
Technology & Operations Magazine ArticleManufacturing companies striving to compete on quality must design products that not only are technically elegant and manufacturable but also reflect... -
Your Organization Needs a Learning Ecosystem
Developing employees Digital ArticleIt will help you keep great talent from walking away. -
Have You Restructured for Global Success?
Organizational Development Magazine ArticleThe organizational structures of many multinational corporations are inadequate to the task of capitalizing on opportunities in emerging markets. Locating... -
What a Mature CSR Team Looks Like
Leadership & Managing People Digital ArticleSuccessful implementation happens when responsibility is decentralized and functional units are empowered. -
How Midsize Companies Can Access Capital in Turbulent Times
Organizational Development Digital ArticleLending to mid-market companies has fallen nearly 60% over the last year.
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Roche Pakistan (A): Turning Around an Organization Through Cultural Transformation
Organizational Development Case Study11.95View Details The Roche Pakistan case study focuses on a country in Roche Global's portfolio which was facing challenges. Farrukh Rehan was hired to turnaround the... -
Taco Bell--1994
Technology & Operations Case Study11.95View Details Taco Bell CEO, John Martin, boldly proclaims a growth goal of 200,000 points of access by the year 2000 (the company had approximately 3,600 in 1991).... -
InsideSales.com (A)
Innovation & Entrepreneurship Case Study11.95View Details This case focuses on growth requirements for a company moving from its base in SMB customers (Small and Mid-Sized businesses) to Enterprise customers... -
Sustainable Investing at J.P. Morgan Private Bank
Finance & Accounting Case Study11.95View Details This case features Monica Issar, then Global Head of J.P. Morgan Endowments & Foundations Group in the Private Bank. In just five years, she and J.P.... -
Being a Change Agent (C): Birth of a Movement?
Strategy & Execution Case Study5.00View Details "Being a Change Agent"is a three-part case series set in a rural district of Assam in India. It describes the efforts made by Kuladhar Saikia, Deputy... -
School of Rock: Tuning into Structured Empowerment (A)
Management Case Study11.95View Details In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price's... -
Lean at Wipro Technologies
Technology & Operations Case Study11.95View Details Wipro Technologies, a rapidly growing software services firm based in India, decided to use principles from the Toyota Production System (also known as... -
SAP's Transformation from a Product to a Service Provider: The Business Transformation Academy
Leadership & Managing People Case Study11.95View Details The case discusses the strategic talent and stakeholder management issues that SAP faces as it transforms itself into a service provider. In 2000, SAP... -
The Proxy Fight at ADP
Finance & Accounting Case Study11.95View Details In July 2017, shares of Automatic Data Processing, Inc. (ADP) surged 12% following a report that the activist investor Bill Ackman had acquired a sizable... -
Student Success at Georgia State University (B)
Technology & Operations Case Study5.00View Details This is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that... -
Organizational Reinvention
Leadership & Managing People Case Study8.95View Details This note is designed to introduce students to the fundamental concepts of leading innovation in established organizations. Reinvention is a process whereby... -
Hans Fritz at Novartis Thailand (A): The First Month
Leadership & Managing People Case Study11.95View Details Dr. Hans Fritz is 37 years old when he arrives in Bangkok on March 1, 1998 to assume his position as general manager of Novartis Thailand. Novartis is... -
Understanding Customer Profitability at Charles Schwab
Organizational Development Case Study11.95View Details Charles Schwab is transforming into a customer-centric organization. Central to this cultural and organizational change is the utilization of customer... -
Jollibee Foods Corp. (A): International Expansion
Strategy & Execution Case Study11.95View Details Noli Tingzon, newly-appointed international division VP at Jollibee, the Philippines-based hamburger chain, is faced with the challenge of expanding fast... -
Campbell Soup Co.: A Leader in Continuous Replenishment Innovations
Technology & Operations Case Study11.95View Details Campbell Soup, like most food manufacturers, faced grocery chain and wholesale demand for its goods driven by Campbell's own promotional pricing structure... -
SAP AG in 2006: Driving Corporate Transformation
Strategy & Execution Case Study11.95View Details In April 2006, SAP AG CEO Henning Kagermann faces several critical decisions. Over the past two years, Kagermann has put in place a bold growth strategy... -
Yvette Hyater-Adams and Terry Larsen at CoreStates Financial Corp.
Leadership & Managing People Case Study11.95View Details Yvette Hyater-Adams, senior VP of CoreStates Bank, and CEO Terry Larsen reflect on their five-year mentor-protege relationship. They describe how building... -
Merck: Conflict and Change
Organizational Development Case Study11.95View Details Tracks Merck's efforts to adapt to changes in the pharmaceutical industry. Key challenges include adapting Merck's internally focused, science-led culture... -
Jacobs Suchard: Reorganizing for 1992
Organizational Development Case Study11.95View Details Jacobs Suchard, the Swiss-based coffee and chocolate producer, is preparing for the common market and EEC 1992. At the time of the case, the company is... -
Bay State Milling
Leadership & Managing People Case Study11.95View Details
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Roche Pakistan (A): Turning Around an Organization Through Cultural Transformation
Organizational Development Case Study11.95View Details The Roche Pakistan case study focuses on a country in Roche Global's portfolio which was facing challenges. Farrukh Rehan was hired to turnaround the... -
Taco Bell--1994
Technology & Operations Case Study11.95View Details Taco Bell CEO, John Martin, boldly proclaims a growth goal of 200,000 points of access by the year 2000 (the company had approximately 3,600 in 1991).... -
Fighting Racism at Work (HBR Special Issue)
Leadership & Managing People Magazine Issue19.95View Details Harvard Business Review Special Issues are timely, single-theme collections of HBR articles written by some of the world's leading management scholars... -
How Midsize Companies Can Make the Most of Disruption
Organizational Development Digital ArticleNew research shows three ways these smaller companies can drive change rather than react to it. -
Evolve (Again)
Organizational Development Magazine ArticleIn an ever-changing technology landscape, continuous adaptation is key. -
What's Your Story?
Communication Other Article4.50View Details Every business ought to tell a story. If yours is like most organizations, you probably have many stories about how and why your enterprise was formed,... -
InsideSales.com (A)
Innovation & Entrepreneurship Case Study11.95View Details This case focuses on growth requirements for a company moving from its base in SMB customers (Small and Mid-Sized businesses) to Enterprise customers... -
Sustainable Investing at J.P. Morgan Private Bank
Finance & Accounting Case Study11.95View Details This case features Monica Issar, then Global Head of J.P. Morgan Endowments & Foundations Group in the Private Bank. In just five years, she and J.P.... -
Being a Change Agent (C): Birth of a Movement?
Strategy & Execution Case Study5.00View Details "Being a Change Agent"is a three-part case series set in a rural district of Assam in India. It describes the efforts made by Kuladhar Saikia, Deputy... -
The Key to Building a Successful Remote Organization? Data.
Technology & Operations Digital ArticleThink of it as a common language for distributed teams.