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The Right Way to Restructure Conglomerates in Emerging Markets
Government Magazine ArticleIn many countries, diversified business groups substitute for the institutions that support effective markets in capital, labor, and goods and services. Their capacity for doing this must be strengthened through restructuring, not destroyed through dismantling. -
The Missing Ingredient in Kraft Heinz’s Restructuring
Mergers and acquisitions Digital ArticleAs the company cut costs, its ability to innovate suffered. -
Is Your Company’s Strategy Aligned with Your Ownership Model?
Organizational restructuring Digital ArticleWhen the two work in concert, they can create a powerful advantage. -
The Case of the Downsizing Decision
Decision making and problem solving Magazine ArticleAndrew Jordan sat at his desk, absentmindedly watching a barge chug slowly upstream on the Thames. The dinner meeting he had scheduled with a select group of senior managers at Universal Products Company, Ltd. would begin in an hour. For three years, it had seemed enough to focus on the business problems of UPC’s Connectors […] -
British Library CEO Lynne Brindley on helping to spur business innovation
Leadership & Managing People Magazine ArticleThe CEO of the British Library explains how the United Kingdom's exclusive repository for rare books, manuscripts, and scientific papers has loosened... -
Manage Beyond Portfolio Analysis
Organizational restructuring Magazine ArticleThe approach is as old as borrowing from Peter to pay Paul. If one of your divisions is not growing as quickly as it ought to, you take cash from a healthy, stable unit to fund the growth. Often this strategy works, but many times it doesn’t. The reason it may not work, the authors […] -
Where Does the Customer Fit in a Service Operation?
Organizational restructuring Magazine ArticleWhile management skills can improve service systems, a manager is better off if he or she first has a clear understanding of the operating characteristics that set one service system apart from another. This author offers one view of services, which, if followed, results in a “rational approach to the rationalization” of services. His view, […] -
Organizational Transformation Is an Emotional Journey
Organizational transformation Digital ArticleSeven strategies to help leaders navigate the process. -
Accelerating Corporate Transformations (Don't Lose Your Nerve!)
Organizational Development Magazine ArticleAsk any CEO who has overseen a corporate transformation what should have been handled differently, and you are likely to get this answer: "We should have... -
Inside Microsoft: Balancing Creativity and Discipline
Finance and investing Magazine ArticleWhen you encourage individual initiative, you often sacrifice managerial rigor. Microsoft’s former COO found a way to clean up the company’s operational mess while preserving its freewheeling culture. -
Designing Services That Deliver
Operations strategy Magazine ArticleConsidering the extent to which the service industry contributes to our GNP, very little has been said or written about the application of rational management techniques to the development of new services. Many believe that good service results from the style of an individual entrepreneur or company and is therefore highly idiosyncratic. As a result […] -
Strategy and the New Economics of Information
Economics Magazine ArticleA fundamental shift in the economics of information is under way—a shift that is less about any specific new technology than about the fact that a new behavior is reaching critical mass. Millions of people at home and at work are communicating electronically using universal, open standards. This explosion in connectivity is the latest—and, for […] -
The Superefficient Company
Operations strategy Magazine ArticleYou’ve cut the waste out of your own operations. Now, you face an even tougher challenge: streamlining the processes you share with other companies. -
Privacy and Cybersecurity Are Converging. Here's Why That Matters for People and for Companies.
Technology & Operations Digital ArticleA look at what's changing and what it means. -
"We Need People to Lean into the Future"
Leadership & Managing People Magazine ArticleFor years, Walmart's unrivaled customer research capabilities helped it dominate retailing. Then along came the internet, and Walmart suddenly found itself... -
The Emancipated Organization
Leadership Magazine ArticleInsights on gender, leadership, and power formed over 25 years on the front lines. -
Why Is Micromanagement So Infectious?
Leadership & Managing People Digital ArticleStop it before it spreads. -
Disruptive Change: When Trying Harder Is Part of the Problem
Innovation Magazine ArticleWhen a breakthrough technology shakes up your industry, should you push your people to see it as a threat or as an opportunity? The surprising answer: You need to do both. -
The Logic of Global Business: An Interview with ABB’s Percy Barnevik
International business Magazine ArticlePercy Barnevik, president and CEO of ABB Asea Brown Boveri, is a corporate pioneer. He is moving more aggressively than any CEO in Europe, perhaps in the world, to build the new model of competitive enterprise—an organization that combines global scale and world-class technology with deep roots in local markets. He is working to give […] -
To See the Way Forward, Look Back
Business history SpotlightRevisiting your founding ideals can help sharpen your purpose and values.
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Thomson Financial: Building the Customer-Centric Firm
Strategy & Execution Case Study11.95View Details In December 1999 Thomson Financial (TF) began a radical transformation from forty-one divisions toward a more integrated firm organized around customer... -
Roche Pakistan (A): Turning Around an Organization Through Cultural Transformation
Organizational Development Case Study11.95View Details The Roche Pakistan case study focuses on a country in Roche Global's portfolio which was facing challenges. Farrukh Rehan was hired to turnaround the... -
David Dunwood
Innovation & Entrepreneurship Case Study11.95View Details The protagonist,David Dunwood, is a second-time search fund entrepreneur who in mid-2004 purchased Mountain Auto, a leading auto parts retailer in the... -
Copeland Corp.: Evolution of a Manufacturing Strategy--1975-82 (C)
Technology & Operations Case Study5.00View Details In the preceding case, Copeland had to choose between two alternative plant layouts for organizing its Sidney plant. Now it must get work force approval... -
Cheniere's LNG Liquefaction Strategy: Pushing the Boundaries of the Project Finance Debt Market
Finance & Accounting Case Study11.95View Details After the collapse of world oil prices during the late 1990s, Cheniere began shifting its business focus away from upstream exploration and toward LNG... -
Turkish Economy Bank and Fortis Bank: Managing a Complex Merger
Finance & Accounting Case Study11.95View Details Following the announcement of the merger of the Turkish Economic Bank (TEB) and Fortis Bank AS, Varol Civil, TEB's CEO, is faced with the task of executing... -
Understanding Customer Profitability at Charles Schwab
Organizational Development Case Study11.95View Details Charles Schwab is transforming into a customer-centric organization. Central to this cultural and organizational change is the utilization of customer... -
Empresas CAP--1994
Strategy & Execution Case Study11.95View Details Empresas CAP began as a private-sector steel company in 1946. Over the next 40 years, CAP's ownership structure moved from nationalization to reprivatization.... -
SAP AG in 2006: Driving Corporate Transformation
Strategy & Execution Case Study11.95View Details In April 2006, SAP AG CEO Henning Kagermann faces several critical decisions. Over the past two years, Kagermann has put in place a bold growth strategy... -
Redesigning Nissan (A): Carlos Ghosn Takes Charge
Strategy & Execution Case Study11.95View Details This is the first of a two-case series. When Renault sent Carlos Ghosn to turnaround its alliance partner Nissan, observers were skeptical of his chances.... -
HBR's 10 Must Reads on Managing in a Downturn, Expanded Edition (Paperback + Ebook)
Leadership & Managing People Special Offer34.95View Details How do the most resilient companies survive--and even thrive--during a slowdown? If you read nothing else on surviving a tough economy and coming back... -
The Carlyle Group: Carving Out Atotech
Leadership & Managing People Case Study11.95View Details On January 31, 2017, The Carlyle Group ("Carlyle") closed its $3.2 billion acquisition of Atotech, an international Specialty Chemicals and Equipment... -
Huntington Hospital (A): Empowering Staff
Leadership & Managing People Case Study11.95View Details Kim Markey began as executive director of revenue cycle at Huntington Hospital (HH) in November 2012. Located in Pasadena, California, HH was a 625-bed... -
HBR's 10 Must Reads on Managing in a Downturn (with bonus article "Reigniting Growth" By Chris Zook and James Allen)
24.95View Details How do the most resilient companies survive--and even thrive--during a slowdown? If you read nothing else on preparing for a tough economy and coming... -
Starlite: Confidential Instructions for M. Slee, VP of HR Digital and Applied Imaging Division
Strategy & Execution Case Study5.00View Details Supplements Starlite Corp.: General Information. -
Korea Stock Exchange--1998
Finance & Accounting Case Study11.95View Details Following a major financial crisis, the South Korean government attempted to revive the Korea Stock Exchange to spur equity investment in Korean companies.... -
Retail Financial Services in 1998: Charles Schwab
Strategy & Execution Case Study11.95View Details Provides an overview of Charles Schwab's current strategy for retail financial services. Retail Financial Services in 1998 should be given to all students... -
Leasun: Digital Transformation of a Traditional Canned Food Company
Strategy & Execution Case Study11.95View Details Founded in 1996, Dalian Leasun Food Co., Ltd. had become one of the largest canned food manufacturers in northeast China by 2020. In 2016, it began a... -
Laura Ashley (D)
Technology & Operations Case Study5.00View Details Describes the resignation of the CEO hired three years earlier to transform the company. -
Sun Hydraulics Corp. (B)
Organizational Development Case Study5.00View Details Fifteen years later, the company has achieved widespread recognition in the industry for its innovative designs, its quality products, and its highly...
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Thomson Financial: Building the Customer-Centric Firm
Strategy & Execution Case Study11.95View Details In December 1999 Thomson Financial (TF) began a radical transformation from forty-one divisions toward a more integrated firm organized around customer... -
Roche Pakistan (A): Turning Around an Organization Through Cultural Transformation
Organizational Development Case Study11.95View Details The Roche Pakistan case study focuses on a country in Roche Global's portfolio which was facing challenges. Farrukh Rehan was hired to turnaround the... -
The Right Way to Restructure Conglomerates in Emerging Markets
Government Magazine ArticleIn many countries, diversified business groups substitute for the institutions that support effective markets in capital, labor, and goods and services. Their capacity for doing this must be strengthened through restructuring, not destroyed through dismantling. -
David Dunwood
Innovation & Entrepreneurship Case Study11.95View Details The protagonist,David Dunwood, is a second-time search fund entrepreneur who in mid-2004 purchased Mountain Auto, a leading auto parts retailer in the... -
Copeland Corp.: Evolution of a Manufacturing Strategy--1975-82 (C)
Technology & Operations Case Study5.00View Details In the preceding case, Copeland had to choose between two alternative plant layouts for organizing its Sidney plant. Now it must get work force approval... -
The Missing Ingredient in Kraft Heinz’s Restructuring
Mergers and acquisitions Digital ArticleAs the company cut costs, its ability to innovate suffered. -
Is Your Company’s Strategy Aligned with Your Ownership Model?
Organizational restructuring Digital ArticleWhen the two work in concert, they can create a powerful advantage. -
Cheniere's LNG Liquefaction Strategy: Pushing the Boundaries of the Project Finance Debt Market
Finance & Accounting Case Study11.95View Details After the collapse of world oil prices during the late 1990s, Cheniere began shifting its business focus away from upstream exploration and toward LNG... -
The Case of the Downsizing Decision
Decision making and problem solving Magazine ArticleAndrew Jordan sat at his desk, absentmindedly watching a barge chug slowly upstream on the Thames. The dinner meeting he had scheduled with a select group of senior managers at Universal Products Company, Ltd. would begin in an hour. For three years, it had seemed enough to focus on the business problems of UPC’s Connectors […] -
Turkish Economy Bank and Fortis Bank: Managing a Complex Merger
Finance & Accounting Case Study11.95View Details Following the announcement of the merger of the Turkish Economic Bank (TEB) and Fortis Bank AS, Varol Civil, TEB's CEO, is faced with the task of executing...