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How to Monitor Your Employees - While Respecting Their Privacy
Leadership & Managing People Digital ArticleFirst, ask yourself whether it's really necessary. -
Research: A Strong Privacy Policy Can Save Your Company Millions
Customer experience Digital ArticleHere are the Fortune 100 companies with the best and worst policies. -
What Was Privacy?
Organizational Development Magazine ArticleWhy is that question in the past tense? Because individuals can no longer feel confident that the details of their lives - from identifying numbers to... -
New Laws on Data Privacy and Security Are Coming. Is Your Company Ready?
Technology & Operations Digital ArticleThe consequences of weak security are about to go way beyond bad PR. -
The Transparency Trap
Organizational Development Magazine ArticleTo promote accountability, productivity, and shared learning, many organizations create open work environments and gather reams of data on how individuals... -
The Sweet Spot Between Privacy and Transparency
Ethan Bernstein, assistant professor at Harvard Business School, on how to boost productivity within an open work environment. -
Where Automated Job Interviews Fall Short
Age and generational issues Digital ArticleResearch shows that these systems are often discriminatory, alienating, and deeply stressful for job seekers. -
OkCupid's Co-Founder Probably Wouldn't Agree to the Experiments OkCupid Runs on Its Users
Technology & Operations Digital ArticleYou may have heard that OkCupid sometimes lied about potential matches' algorithmic compatibility for the sake of understanding its users. You may have... -
Balancing "We" and "Me": The Best Collaborative Spaces Also Support Solitude
Technology & Operations Magazine ArticleThe open office is the dominant form of workspace design for good reason: It fosters collaboration, promotes learning, and nurtures strong culture. But... -
Do You Care About Privacy as Much as Your Customers Do?
Technology & Operations Digital ArticleIf you don't protect your users' data, they'll find a company who will. -
What Customer Data Collection Could Mean for Workers
Technology & Operations Digital ArticleEmployees are getting caught in the middle of real-time monitoring. -
Data Privacy Rules Are Changing. How Can Marketers Keep Up?
Analytics and data science Digital ArticleAnalytics and automation technologies make it easier than you might expect. -
Understanding Your NDA (and When It Can Be Broken)
Business law and ethics Digital ArticleNon-disclosure agreements that restrict your ability to report misconduct to the government are illegal in the U.S. -
Ads That Don't Overstep
Sales & Marketing Magazine ArticleData gathered on the web has vastly enhanced the capabilities of marketers. With people regularly sharing personal details online and internet cookies... -
Protecting Customers' Privacy Requires More than Anonymizing Their Data
Technology & Operations Digital ArticleStatistical techniques can help marketers while keeping consumer data safe. -
Your Data Literacy Depends on Understanding the Types of Data and How They're Captured
Technology & Operations Digital ArticleNontechnical people need to speak the language too. -
Companies Need to Prove They Can Be Trusted with Technology
Business and society Digital ArticleConsumers have lost confidence in tech — and the companies who develop it. Here’s how organizations can restore digital trust. -
To Protect Consumer Data, Don't Do Everything on the Cloud
Technology & Operations Digital ArticleEdge computing can often deliver the same results with less risk. -
Preparing for a Pandemic
Leadership & Managing People Magazine ArticleThis month, all of Harvard Business Review's Forethought contributions address avian influenza, its potential to become a pandemic, and the red flags... -
How to Create a Worker Safety Hotline That Really Works
Sexual harassment Digital ArticleFour research-backed recommendations.
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Sunk Costs: The Plan to Dump the Brent Spar
Global Business Case Study11.95View Details Faced with the need to dispose of an offshore oil storage installation, the Royal Dutch Shell Corporation develops what it believes is a straightforward... -
Cancun, Mexico: Water System Privatization
Leadership & Managing People Case Study11.95View Details This case focuses on the privatization of water and sanitation services in the city of Cancún, Mexico. Cancún's growth from a small fishing village in... -
Google and Internet Privacy (A)
Innovation & Entrepreneurship Case Study11.95View Details Based on their use of a shared computer and the Internet ads that keep popping up, two co-workers suspect that another co-worker is HIV-positive or has... -
Facebook (B)
Strategy & Execution Case Study5.00View Details Miranda Shaw had decided to do a Google search on the two finalists for the open position in her company. Based on the photos she saw on her preferred... -
Policy Violations on Gender Transition?
Leadership & Managing People Case Study11.95View Details RJ Tuckerton, a graduate student, claimed in October 2019 that the student's privacy and other university rights were violated when a faculty member "outed"... -
Facebook: A Business Model Under Attack
Strategy & Execution Case Study11.95View Details By 2019, Facebook Inc.'s (Facebook's), popular social media and social networking service (known as Facebook) that launched in 2004, had emerged as one... -
ChoicePoint (A)
Strategy & Execution Case Study11.95View Details The CEO of ChoicePoint, a leading company in the rapidly growing U.S. personal data industry, must reexamine the company's business model after a serious... -
Ubiquitous Surveillance (A)
Organizational Development Case Study11.95View Details This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values.... -
Ethics at the Frontier
Global Business Case Study8.95View Details Today's society is characterized by a rapid state of change, and technological innovation plays a significant part in that. So how should one approach... -
Evergreen Enhancement
Innovation & Entrepreneurship Case Study11.95View Details "Richard Alpert, senior partner at Evergreen Investments, must decide which of his two best employees to promote to the position of managing VP. He had... -
Algorithmic Bias in Marketing
Sales & Marketing Case Study8.95View Details This note focuses on algorithmic bias in marketing. First, it presents a variety of marketing examples in which algorithmic bias may occur. The examples... -
Molson Canada: Social Media Marketing
Sales & Marketing Case Study11.95View Details This case describes Molson's experiment with social media for creating brand awareness. It illustrates issues involved in social media marketing. Molson... -
Digital for Good: Raising Kids to Thrive in an Online World
28.00View Details Kids deserve a better digital future. Help them create it. When it comes to raising children in a digital world, every parent feels underprepared and... -
PatientsLikeMe: Using Social Network Health Data to Improve Patient Care
Leadership & Managing People Case Study11.95View Details PatientsLikeMe, an health online community formed to provide value for patients in exchange for sharing their health data, had grown substantially since... -
The UK National Identity Card
Leadership & Managing People Case Study11.95View Details During the period 2002-2010 the UK government of the time attempted to relate the rights and entitlements of citizenship with a standard identifier for... -
Google Inc.: Launching Gmail
Technology & Operations Case Study11.95View Details Google, a very popular Internet search engine firm, has just announced the launch of Gmail, a free, Web-based e-mail service that allows users up to one... -
The Nonmarket Environment of Google
Strategy & Execution Case Study11.95View Details Google had become an extraordinarily popular website because of the efficiency of its search engine and that popularity spiraled through its applications.... -
ChoicePoint Inc. and the Personal Data Industry
Technology & Operations Case Study11.95View Details In 2005, Derek V. Smith, CEO of ChoicePoint, Inc., a leader in the personal data industry, was facing some difficult strategic challenges. Under his watch,... -
Acxiom
Sales & Marketing Case Study11.95View Details Acxiom built the market for personal data, yet sales have been flat for a decade during which marketing's appetite for data has exploded. Will the acquisition... -
Organizing Competition in Indianapolis: Mayor Stephen Goldsmith and the Quest for Lower Costs (Sequel)
Innovation & Entrepreneurship Case Study5.00View Details During his successful 1991 bid for the indianapolis mayoralty, Stephen Goldsmith is clear about his preference for privatizing city services. Once in...
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Sunk Costs: The Plan to Dump the Brent Spar
Global Business Case Study11.95View Details Faced with the need to dispose of an offshore oil storage installation, the Royal Dutch Shell Corporation develops what it believes is a straightforward... -
How to Monitor Your Employees - While Respecting Their Privacy
Leadership & Managing People Digital ArticleFirst, ask yourself whether it's really necessary. -
For Your Eyes Only: U.S. Technology Companies, Sovereign States, and the Battle Over Data Protection
Technology & Operations Digital ArticleWho owns an individual's electronic communications data, who should have access to it, and what can be done with it? The battle of privacy versus security... -
Cancun, Mexico: Water System Privatization
Leadership & Managing People Case Study11.95View Details This case focuses on the privatization of water and sanitation services in the city of Cancún, Mexico. Cancún's growth from a small fishing village in... -
The contexts putting your privacy at risk
Management Digital ArticleIt´s time for new theories and better training about privacy. Read this before you click accept all. -
Research: A Strong Privacy Policy Can Save Your Company Millions
Customer experience Digital ArticleHere are the Fortune 100 companies with the best and worst policies. -
Google and Internet Privacy (A)
Innovation & Entrepreneurship Case Study11.95View Details Based on their use of a shared computer and the Internet ads that keep popping up, two co-workers suspect that another co-worker is HIV-positive or has... -
What Was Privacy?
Organizational Development Magazine ArticleWhy is that question in the past tense? Because individuals can no longer feel confident that the details of their lives - from identifying numbers to... -
Facebook (B)
Strategy & Execution Case Study5.00View Details Miranda Shaw had decided to do a Google search on the two finalists for the open position in her company. Based on the photos she saw on her preferred... -
Policy Violations on Gender Transition?
Leadership & Managing People Case Study11.95View Details RJ Tuckerton, a graduate student, claimed in October 2019 that the student's privacy and other university rights were violated when a faculty member "outed"...