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Engineering Your Way Out of the Global Chip Shortage
Technology & Operations Digital ArticleIf you design for resilience, you'll be better able to navigate disruptions. -
The Risky Business of Diversification
Innovation Magazine ArticleOn the basis of a sample from the top 200 of the Fortune “500” and data from the PIMS (Profit Impact of Market Strategies) project, this author gives some guidelines for established companies on what to expect from new ventures. He points out that it takes an average of 10 to 12 years before the […] -
The Biosphere Rules
Operations strategy Magazine ArticleNature employs production processes that are surprisingly efficient, environmentally sound—and widely imitable. -
Look to Consumers to Increase Productivity
Personal productivity Magazine ArticleWhen productivity is a problem in manufacturing, managers turn to the R&D department or operations for help. In services, however, especially ones where there is a lot of contact with the customer, such in-house groups cannot by themselves improve productivity. Because services involve the customer in production, are labor intensive, and are time-bound, consumer behavior […] -
A Dedicated Team of Problem Solvers Can Help Big Companies Act Like Lean Startups
Technology & Operations Digital ArticleHow Experian does it. -
Is Apple Losing Its Monopoly on Gadget Envy?
Sales & Marketing Digital ArticleSo Google's got a new phone now. Internet coverage is predictably hyperbolic, though Scott Anthony smartly puts the phone's potential to make waves into... -
The Biases That Keep Good R&D Projects from Getting Funded
Innovation & Leadership ResearchAnd how to overcome them, according to a new study. -
Design Thinking Can Help Improve Care for the Elderly
Innovation Digital ArticleStarting with products to manage prescriptions. -
Research: Legal Marijuana and Gay Marriage Have Been Good for U.S. Innovation
Global Business Digital ArticleSocially liberal policies resulted in more and better patents. -
Why Innovation Labs Fail, and How to Ensure Yours Doesn’t
Incubators Digital ArticleSetting up a research hub is easy. Setting it up to succeed is harder. -
Innovating a Classic at Airstream
Strategy & Execution Magazine ArticleAirstream's ability to innovate and grow depends on balancing longtime owners' expectations with new buyers' desires. In this conversation, president... -
The Power of Product Integrity
Product development Magazine ArticleSome companies consistently develop products that succeed with customers. Other companies often fall short. What differentiates them is integrity. Every product reflects the organization and the development process that created it. Companies that consistently develop successful products—products with integrity—are themselves coherent and integrated. Moreover, this coherence is distinguishable not just at the level of structure […] -
It’s Time to Stop Treating R&D as a Discretionary Expenditure
Innovation Digital ArticleFor digital companies, it’s an essential part of operations. -
Marketing Performance—What Do You Expect?
Project management Magazine ArticleA good plot, good friends, and full of expectation; an excellent plot, very good friends. Shakespeare, King Henry IV, Part I Special Report When trying to assess performance, there is no business function top executives worry about more than marketing. Most of them look at the marketers in their companies as something between vacuum-cleaner salespeople […] -
Getting Unusual Suspects to Solve R&D Puzzles
Technology & Operations Magazine ArticleYour problem solvers could not only be out in the wider world, but also in the wide reaches of your own organization. -
American Idol, Open Source, and the Million-Dollar Idea Inside You
Managing yourself Digital ArticleMaybe it’s the ongoing popularity of American Idol. Or perhaps it’s the tale of Paul Potts, who went from mobile-phone salesman to global celebrity with his victory on Britain’s Got Talent. Whatever the reason, more and more people believe that they too possess some “hidden genius” — a flair for design, a knack for writing, […] -
Design Secrets of the iPhone and BlackBerry
Product development Digital ArticleWhy is it that we can get into a rental car and know what 43 out of the 45 buttons do, but we can’t figure out how to use call forwarding on the 12-button phone that has been sitting on our desk for 10 years? This wonderful question was raised many years ago by Donald […] -
Can Building Great Products Help You Build Great Teams?
Innovation Digital ArticleSeven guidelines for people management from the product design world. -
Commercializing Technology: What the Best Companies Do
Strategy & Execution Magazine ArticleThe ability to commercialize technology is linked to competitive leadership in a variety of markets, such as copiers, computers, automobiles, and pharmaceuticals.... -
Half-Truth of First-Mover Advantage
Strategy & Execution Magazine ArticleMany executives take for granted that the first company in a new product category gets an unbeatable head start and reaps long-lasting benefits. But that...
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We've Got Rhythm! Medtronic Corp.'s Cardiac Pacemaker Business
Technology & Operations Case Study11.95View Details Illustrates how a new management team at Medtronic's Cardiac Pacemaker business reversed a steep decline in market share by adopting certain management... -
Brush with AIDS (A)
Leadership & Managing People Case Study11.95View Details A product manager at a health products company is responsible for marketing sharps containers, which hospitals use to store used needles in order to protect... -
Sitting Pretty: Managing Customer-Driven Innovation at Faurecia Car Seating
Technology & Operations Case Study11.95View Details Faurecia is a world-class player in the automotive components sector, active in four main areas: automotive seating, vehicle interiors, exhaust systems... -
Avatar: Product Development in Creative Industries
Strategy & Execution Case Study11.95View Details In 2007, Twentieth Century Fox faced a number of issues in the production of Avatar-a movie that was widely anticipated but had raised concerns in the... -
Boeing 787: Manufacturing a Dream
Strategy & Execution Case Study11.95View Details Case traces the design and development of the Boeing 787 Dreamliner. Emphasis is on executive leadership and firm strategy in coordinating across a global... -
Ford vs. GM: The Evolution of Mass Production (A)
Technology & Operations Case Study11.95View Details This case explores the very different paths taken by the Ford Motor Company and the General Motors Corporation in the first three decades of the twentieth... -
EverTrue: Mobile Technology Development (A)
Innovation & Entrepreneurship Case Study11.95View Details Brent Grinna is evaluating different options for the technology development of his start-up's iPhone app, including hiring local programmers, finding... -
Brush with AIDS (B)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
Henkel Corp. (B)
Sales & Marketing Case Study5.00View Details Describes the outcome of implementation of the standardized plan described in Henkel (A). -
Armscor: Life After Apartheid?
Global Business Case Study11.95View Details After taking office, South Africa's new president, Nelson Mandela, must decide whether to dismantle or support Armscor, South Africa's state-owned arms... -
Hewlett-Packard: Singapore (A)
Technology & Operations Case Study11.95View Details In the over 20 years since Hewlett-Packard (HP) set up a manufacturing site in Singapore to produce calculators, HP has invested managerial talent and... -
Chadwick, Inc.: The Balanced Scorecard
Finance & Accounting Case Study11.95View Details The pharmaceutical division of a diversified company has been asked to develop a Balanced Scorecard. Research and development projects take about ten... -
Design-Driven Innovation: Changing the Rules of Competition by Radically Innovating What Things Mean
38.00View Details Until now, the literature on innovation has focused either on radical innovation pushed by technology or incremental innovation pulled by the market.... -
Teradyne: The Aurora Project
Strategy & Execution Case Study11.95View Details Three cases deal with the introduction of a new product to Teradyne's line of semiconductor test equipment. Teradyne: Managing Strategic Change provides... -
Wyeth Pharmaceuticals: Spurring Scientific Creativity with Metrics
Technology & Operations Case Study11.95View Details Describes the reorganization of the drug discovery organization at Wyeth Pharmaceuticals and focuses on the decisions to: (1) centralize decision-making... -
SAP AG: Orchestrating the Ecosystem
Technology & Operations Case Study11.95View Details Business ecosystems require careful orchestration and strategic choices regarding make/buy/partner decisions and membership access. This case examines... -
BP's Office of the Chief Technology Officer (B): Driving Open Innovation through an Advocate Team
Technology & Operations Case Study5.00View Details Supplement case for KEL366. -
3M Optical Systems: Managing Corporate Entrepreneurship
Strategy & Execution Case Study11.95View Details A middle-level division manager must decide whether he should support an investment request for a third attempt at launching a new product developed by... -
Redesigning Nissan (A): Carlos Ghosn Takes Charge
Strategy & Execution Case Study11.95View Details This is the first of a two-case series. When Renault sent Carlos Ghosn to turnaround its alliance partner Nissan, observers were skeptical of his chances.... -
The Pharmaceutical Industry in 2005
Strategy & Execution Case Study11.95View Details The entire pharmaceutical industry faced uncertain times in 2005. Many of the industry's most pressing issues-patent expirations, new drug pipeline development,...
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Engineering Your Way Out of the Global Chip Shortage
Technology & Operations Digital ArticleIf you design for resilience, you'll be better able to navigate disruptions. -
The Risky Business of Diversification
Innovation Magazine ArticleOn the basis of a sample from the top 200 of the Fortune “500” and data from the PIMS (Profit Impact of Market Strategies) project, this author gives some guidelines for established companies on what to expect from new ventures. He points out that it takes an average of 10 to 12 years before the […] -
We've Got Rhythm! Medtronic Corp.'s Cardiac Pacemaker Business
Technology & Operations Case Study11.95View Details Illustrates how a new management team at Medtronic's Cardiac Pacemaker business reversed a steep decline in market share by adopting certain management... -
Brush with AIDS (A)
Leadership & Managing People Case Study11.95View Details A product manager at a health products company is responsible for marketing sharps containers, which hospitals use to store used needles in order to protect... -
The Biosphere Rules
Operations strategy Magazine ArticleNature employs production processes that are surprisingly efficient, environmentally sound—and widely imitable. -
Sitting Pretty: Managing Customer-Driven Innovation at Faurecia Car Seating
Technology & Operations Case Study11.95View Details Faurecia is a world-class player in the automotive components sector, active in four main areas: automotive seating, vehicle interiors, exhaust systems... -
Avatar: Product Development in Creative Industries
Strategy & Execution Case Study11.95View Details In 2007, Twentieth Century Fox faced a number of issues in the production of Avatar-a movie that was widely anticipated but had raised concerns in the... -
Look to Consumers to Increase Productivity
Personal productivity Magazine ArticleWhen productivity is a problem in manufacturing, managers turn to the R&D department or operations for help. In services, however, especially ones where there is a lot of contact with the customer, such in-house groups cannot by themselves improve productivity. Because services involve the customer in production, are labor intensive, and are time-bound, consumer behavior […] -
A Dedicated Team of Problem Solvers Can Help Big Companies Act Like Lean Startups
Technology & Operations Digital ArticleHow Experian does it. -
Is Apple Losing Its Monopoly on Gadget Envy?
Sales & Marketing Digital ArticleSo Google's got a new phone now. Internet coverage is predictably hyperbolic, though Scott Anthony smartly puts the phone's potential to make waves into...