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How Walmart Canada Uses Blockchain to Solve Supply-Chain Challenges
Technology & Operations Digital ArticleThe system has drastically reduced payment disputes with freight carriers. -
A Cyberattack Doesn't Have to Sink Your Stock Price
Technology & Operations Digital ArticleHere's how to restore consumer and investor confidence. -
Is Your Executive Compensation Plan Undermining Your Mission?
Technology & Operations Digital ArticleBusinesses are becoming more agile, but pay plans have not changed accordingly. -
Why Network Neutrality Is Good for Business
Web-based technologies Digital ArticleEditor’s note: For an opposing viewpoint on this topic, see Robert E. Litan’s and Hal J. Singer’s entry “Why Business Should Oppose Net Neutrality.” In business school, where I teach, students are often predisposed to see legal concepts as impenetrable and foreign. I watch the lightbulbs go on as they see that Microsoft’s antitrust woes, […] -
Chief Executives Define Their Own Data Needs
IT management Magazine ArticleHe could have been the president of any one of a number of successful and growing medium-sized companies in the electronics industry. He had spent the previous day working to salt away the acquisition of a small company that fitted an important position in the product line strategy he had evolved for his organization. Most […] -
Bringing Blockchain, IoT, and Analytics to Supply Chains
Technology & Operations Digital ArticleWhere to begin and how to measure success. -
What Happens When AI is Used to Set Grades?
Technology & Operations Digital ArticleThe International Baccalaureate tried it. Here are the results. -
Is Your AI-First Strategy Causing More Problems Than It's Solving?
Technology & Operations Digital ArticleConsider a more balanced and thoughtful approach to AI transformation. -
Craigslist: In Praise of Primitive
Web-based technologies Digital ArticleEarlier this year, Gary Wolf wrote a great article in Wired magazine about Craigslist, the world’s dominant classified ad site. Wolf cites astonishing statistics: It’s the most popular site in the US for dating, jobs, and apartments. It gets more traffic than the job sites Monster, CareerBuilder, and HotJobs combined. It also gets more traffic […] -
Is Your Company Using Employee Data Ethically?
Managing people Digital ArticleThe trade-offs can be complex. -
The Online Talent War
Hiring and recruitment Digital Article(I wrote this post with Diamond CTO Chris Curran) Are you taking no more than a squirt gun to the talent wars? Most people find jobs through social connections. In 1974, Harvard sociologist Mark Granovetter published his landmark study that showed four out of five people find jobs through personal connections. Yet, in our recent […] -
Why We Need to Audit Algorithms
Technology & Operations Digital ArticleWe do it for financial statements - why not code? -
Convincing Employees to Use New Technology
Technology & Operations Digital ArticleLeaders need to focus on adoption, not just deployment. -
Using Technology and Data for Social Impact
Social enterprise Digital ArticleMonth three of our special series on scaling entrepreneurial solutions that benefit society. -
New Books from the Press in September (Let Us Know What You Think!)
Decision making and problem solving Digital ArticleAs a matter of policy, we don’t review our own books, but we hope you will. Keep an eye out for the following Press titles in September, and let us know what you think of them in the comments. Empowered: Unleash Your Employees, Energize Your Customers, and Transform Your Business by Josh Bernoff and Ted […] -
AEI's President on Measuring the Impact of Ideas
Organizational Development Magazine ArticleAfter the Great Recession, the American Enterprise Institute, a Washington think tank, needed to compete even harder for every dollar. Arthur C. Brooks... -
Beyond Automation
Technology and analytics Magazine ArticleStrategies for remaining gainfully employed in an era of very smart machines -
Is HR the Most Analytics-Driven Function?
Human resource management Digital ArticleSurprising results from a survey of 1,500 leaders. -
Analytics for Marketers
Technology and analytics Magazine ArticleWhen to rely on algorithms and when to trust your gut -
Google Concedes that Technology Isn’t Free
Technology and analytics Digital Article“If you want to dance, you must pay the fiddler.” In the last six weeks, two patent transactions shook the world of mobile communications: Unlikely bedfellows Apple, Microsoft, Research in Motion, EMC, Ericsson, and Sony joined together in a creatively named consortium called Rockstar Bidco to win an auction for the patent portfolio of the […]
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Ricky Martin: The Role of Reputation in a Celebrity's Career
Sales & Marketing Case Study11.95View Details Globally acclaimed singer, actor, author, and Grammy Award winner Ricky Martin "decided [on March 29, 2010] to put an end to the hell that was going on... -
Customer Relationship Management: The Tudor House Makes Amends
Sales & Marketing Case Study11.95View Details The case presents the dilemma of Sita Sen, Assistant Marketing Director at the Tudor House hotel. A disgruntled customer had posted his experience regarding... -
Zalora Philippines: From Growth to Profitability
Sales & Marketing Case Study11.95View Details In May 2015 Paulo Campos, Co-Founder and CEO of Zalora Philippines, found himself at a crucial turning point in his young company's development. In just... -
Huntington Hospital (B): Empowering Staff
Leadership & Managing People Case Study5.00View Details The B case begins with the consultants' proposal to Kim Markey, executive director of revenue cycle at Huntington Hospital (HH). The proposal is untraditional... -
Polyphonic HMI: Mixing Music and Math
Sales & Marketing Case Study11.95View Details In 2003, Mike McCready, CEO of Barcelona-based Polyphonic HMI, was preparing to launch an artificial intelligence tool that could create significant value... -
HKT eSmartHealth
Strategy & Execution Case Study11.95View Details Hong Kong Telecommunications Limited (HKT) is a member firm of the PCCW conglomerate and Hong Kong's largest telecommunications company. With its core... -
Lytt: Determining a Go-to-Market Strategy
Innovation & Entrepreneurship Case Study11.95View Details The Berline-based start-up, Lytt, was founded in late 2019 with the aim of offering employees a means to speak up about misconduct at work through a digital... -
Radiohead: Music at Your Own Price (A)
Sales & Marketing Case Study11.95View Details In October 2007, the British band Radiohead caused a stir when it announced it would allow customers to decide how much to pay for its new album, released... -
DoubleDutch
Innovation & Entrepreneurship Case Study11.95View Details Lawrence Coburn and Pankaj Prasad, co-founders of the event solution startup DoubleDutch, have to make a significant decision about their young company's... -
Finberg: Corporate Venture Capital in Türkiye
Management Case Study11.95View Details In December 2021, Murat Ozyegin, Chairman of Fiba Holding, along with Omer Mert and İhsan Elgin, engaged in discussions about the future of United Payment,... -
Reinventing the Automobile: General Motors' AUTOnomy Project
Technology & Operations Case Study11.95View Details Describes the history of General Motor's attempts to develop a hydrogen fuel-cell powered car. As of 2003, GM developed several prototypes of such a vehicle... -
HBR's 10 Must Reads 2019: The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Now What?" by Joan C. Williams and Suzanne Lebsock) (HBR's 10 Must Reads)
24.95View Details A year's worth of management wisdom, all in one place. We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review... -
Work Smarter with Social Media: A Guide to Managing Evernote, Twitter, LinkedIn, and Your Email
Communication Book20.00View Details From managing email to building a social media presence, making smart use of technology is essential to professional success in a digital world. But using... -
Carolinas HealthCare System: Consumer Analytics
Sales & Marketing Case Study11.95View Details In 2014, Dr. Michael Dulin, chief clinical officer for analytics and outcomes research and head of the Dickson Advanced Analytics (DA2) group at Carolinas... -
Quincy Apparel (B)
Innovation & Entrepreneurship Case Study5.00View Details The (B) case provides post-mortem analysis from Quincy's cofounders on why their startup failed and what they could have done differently. Explanations... -
Kyocera Corp.
Leadership & Managing People Case Study11.95View Details Examines the three factors critical to this company's remarkable success in the high tech field. The first factor is the founder, Dr. Inamori's powerful... -
Polaroid-Kodak (B4)
Strategy & Execution Case Study5.00View Details Supplements the (B1) case. -
Store24
Finance & Accounting Case Study11.95View Details Illustrates how nonfinancial performance measures can be used to manage a business and evaluate the success of a strategy. -
Avaya (B)
Sales & Marketing Case Study5.00View Details Avaya's top management wants to improve demand generation. This requires an improvement in the relationship between Sales and Marketing. This case series... -
Venture Capital in Israel: Emergence and Globalization
Strategy & Execution Case Study11.95View Details In-depth look at the emergence of venture capital (VC) in Israel, tracking not only the industry itself, but also its many drivers, including high technology...
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Doodling Helped This Artist Deal with Depression
Leadership & Managing People InterviewInstagram artist Chuck Mullin shares her mental health journey. -
How to Make Decisions Amid Chaos (HBR Special Issue)
Leadership & Managing People Magazine Issue19.95View Details Harvard Business Review Special Issues are timely, single-theme collections of HBR articles written by some of the world's leading management scholars... -
Ricky Martin: The Role of Reputation in a Celebrity's Career
Sales & Marketing Case Study11.95View Details Globally acclaimed singer, actor, author, and Grammy Award winner Ricky Martin "decided [on March 29, 2010] to put an end to the hell that was going on... -
How Walmart Canada Uses Blockchain to Solve Supply-Chain Challenges
Technology & Operations Digital ArticleThe system has drastically reduced payment disputes with freight carriers. -
A Cyberattack Doesn't Have to Sink Your Stock Price
Technology & Operations Digital ArticleHere's how to restore consumer and investor confidence. -
Is Your Executive Compensation Plan Undermining Your Mission?
Technology & Operations Digital ArticleBusinesses are becoming more agile, but pay plans have not changed accordingly. -
Why Network Neutrality Is Good for Business
Web-based technologies Digital ArticleEditor’s note: For an opposing viewpoint on this topic, see Robert E. Litan’s and Hal J. Singer’s entry “Why Business Should Oppose Net Neutrality.” In business school, where I teach, students are often predisposed to see legal concepts as impenetrable and foreign. I watch the lightbulbs go on as they see that Microsoft’s antitrust woes, […] -
Chief Executives Define Their Own Data Needs
IT management Magazine ArticleHe could have been the president of any one of a number of successful and growing medium-sized companies in the electronics industry. He had spent the previous day working to salt away the acquisition of a small company that fitted an important position in the product line strategy he had evolved for his organization. Most […] -
Bringing Blockchain, IoT, and Analytics to Supply Chains
Technology & Operations Digital ArticleWhere to begin and how to measure success. -
What Happens When AI is Used to Set Grades?
Technology & Operations Digital ArticleThe International Baccalaureate tried it. Here are the results.