How do you make carrots cool? In 2008, when I became the CEO of Bolthouse Farms, that was the question we needed to answer. Like most agricultural businesses, the company had been preoccupied for much of its 93-year history with supply: getting its products—primarily carrots but also juices and dressings—from the field and the factory to the family dinner table. We liked steady, predictable demand, of course, but no one was seeking step-change growth.
The CEO of Bolthouse Farms on Making Carrots Cool
When Dunn became the CEO of Bolthouse, in 2008, he had 20 years’ experience in the soft drinks industry. If Coca-Cola could persuade people to drink more than a billion servings of its soda every day, he wondered, why couldn’t Bolthouse do the same for a vegetable? He and his team decided to use some of the tactics of junk food companies, which are experts in demand creation.
“Eat ’Em Like Junk Food,” Bolthouse’s multimillion-dollar marketing campaign, used tongue-in-cheek TV, print, and digital ads to liken baby carrots to Cheetos, Doritos, and other snack food favorites. The company put its products in vending machines, used Sesame Street characters on its packaging, and sold through retailers such as Walmart and 7-Eleven. It created carrot snack packs, developed 27 varieties of juices and smoothies, and put veggie and fruit purees in squeezable tubes. And it attracted the attention of Campbell Soup, which acquired Bolthouse in 2012.
HBR Reprint R1510A