In mid-February 2020, I became the CEO of Care.com. I expected a lot would change, but I didn’t expect — nor could I have predicted — that everything would. A global pandemic completely upended the way we work and clouded even the most well-thought-out strategic plans.
The Pandemic Is Changing Employee Benefits
The pandemic laid bare the fact that we have a broken care infrastructure, support for mental health is insufficient, and many of us are entangled in demanding and inflexible and workplace cultures that create burnout. Organizations are responding. They’ve recognized that employee benefits can be life-changing for their workforce, especially those centered around care, flexibility, and mental health. In order to better support their employees and their business, they plan to revise their benefit strategies in the upcoming year. A new report on the future of benefits shows that 98% of human resource leaders and C-suite decision-makers from across the U.S. plan to newly offer or expand at least one benefit due to lessons learned during this crisis.