What the Pandemic Means for Health Care’s Digital Transformation

At a roundtable, chief information officers from leading health systems agreed that digital technologies must play an important role in meeting the challenges of the post-pandemic world. Because virtual care is now part of the new normal, health systems must construct a stronger support infrastructure that includes organizational, financial, and clinical structures and processes. They will have to step up their investments in digital health capabilities to cope with a tougher financial environment. And they should review how best to quickly and efficiently identify and conduct experiments with new digital health technologies.